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Customer Reviews Collected from Samsung US |
Samsung - Galaxy Note5 4G LTE with 64GB Memory Cell Phone - Black Sapphire (Sprint)
Average Customer Rating:
4.7
Rating breakdown 4,873 reviews
5 Stars
3,870
4 Stars
848
3 Stars
97
2 Stars
28
1 Star
30
97%of customers recommend this product.
(
4,695 out of
4,840)
Customer Reviews for Samsung - Galaxy Note5 4G LTE with 64GB Memory Cell Phone - Black Sapphire (Sprint)
Customer Rating
4
Love the Samsung Galaxy Note 5
on December 30, 2016
Posted by: LoveSamsung8
from Riverside, CA
That galaxy note 5 is the best phone i have came across but the con to this phone is i get a factory defect almost every single time.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
Cons: the screen is detaching from the phone on the top
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Runs Well
on January 7, 2017
Posted by: InfiniteIan
from Gaffney, SC
Expertise:Intermediate
My battery health is a little iffy sometimes, but the phone runs well with great service and easy functioning.
Pros: Bright display, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on January 7, 2017
Posted by: casperjcw
from Virginia, USA
Expertise:Expert
This phone is the best I have owned the note 2,3,4,now this one the only thing that I have a problem with is not being able to have a memory card.
Pros: Bright display, Durable
Cons: not being able to exspand the memory
I would recommend this to a friend!
Features
4
Performance
5
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Nice features with bad product
on January 10, 2017
Posted by: Natamai
from Minnesota
Expertise:Intermediate
This product has some great feature but the phone performance just kills those great feature. For eg
- battery life/consumption
- phone gets heat up quickly: I got my phone changed because of this and it took over 2 months for the same. That was very painful period
- this replacement phone also has same problem and a new problem is that it just dies while talking or doing anything just like that. One cannot switch it on back but just to put it on charger for couple of minutes and it wakes up. I'm going to call in for this problem and hope they will resolve it quickly
- battery life/consumption
- phone gets heat up quickly: I got my phone changed because of this and it took over 2 months for the same. That was very painful period
- this replacement phone also has same problem and a new problem is that it just dies while talking or doing anything just like that. One cannot switch it on back but just to put it on charger for couple of minutes and it wakes up. I'm going to call in for this problem and hope they will resolve it quickly
Pros: Bright display
Cons: Did not meet expectations, Poor quality, bad battery, heats up even on your first call or running gps
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, BUT....
on January 12, 2017
Posted by: Anonymous
from Alexandria, LA
Expertise:Intermediate
The only reason I did not give this phone five stars is because of the battery life. It drains really quickly for me, even with a lot of the quick actions turned off. Other than that, this phone is really great. The camera is awesome, the slow mo feature is fun, and so is the Gear VR.
Pros: Bright display, Realistic color, Inexpensive, Built-in speakers
Cons: battery cover is not removable, no expandable memory
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
HORRIBLE
on February 3, 2017
Posted by: Anonymous
from Houston, TX, USA
Expertise:Expert
I hate this phone, i didnt even want this phone after my first one stopped working. This phone, the screen will black out through out the day and is not any better than what i turned in. ill be travelling, using my GPS and the screen will not turn on.
Pros: Lightweight
Cons: Did not meet expectations, Poor quality, screen black out
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
not happy
on February 7, 2017
Posted by: amici
Expertise:Expert
Screen freezes alot things pop open for no reason and you can not open or use memory card I have 3 notes this one I hate
Pros: Bright display
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
S5 is way better
on March 20, 2017
Posted by: yyybbgggg
from New Baltimore, MI
It was not worth the upgrade. My S5 Is Way Better. Having charging problems. Ever since I got it. Heats up real bad. When charging. On fast.charging.
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US