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Customer Reviews Collected from Samsung US |
Samsung - Galaxy Note5 4G LTE with 64GB Memory Cell Phone - Black Sapphire (Sprint)
Average Customer Rating:
4.7
Rating breakdown 4,873 reviews
5 Stars
3,870
4 Stars
848
3 Stars
97
2 Stars
28
1 Star
30
97%of customers recommend this product.
(
4,695 out of
4,840)
Customer Reviews for Samsung - Galaxy Note5 4G LTE with 64GB Memory Cell Phone - Black Sapphire (Sprint)
Customer Rating
4
SPRINT RUINS YOUR FONES
on June 30, 2017
Posted by: Handykapped
from Canton Ohio
Expertise:Expert
Overall the Samsung Galaxy Note 5 is a decent phone, 32 gig is not nearly enough, the minimum should be 64 gig of memory. Sprint has screwed up this phone because you can't talk on the phone and surf the internet at the same time like you can with the Verizon version. My Samsung Galaxy Note 3 I could talk on the phone and surf the Internet simultaneously. If you are going to limit the phone to 32 gig internal hard drive you need to have an SD card slot these aren't just phones anymore they are computers in our pockets. As soon as the Samsung Galaxy Note 8 is available this Samsung Galaxy Note 5 will become a backup phone. Please bring back IR blasters in your future models.!
Pros: Bright display
Cons: no sd card slot no ir blaster
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing, fast, and easy to use.
on July 8, 2017
Posted by: TangoBoss
from Ogden, UT
Expertise:Intermediate
This phone has been my all time favorite phone. It's easy to use but has amazing features to it. I have had this phone since it was first released. I am noticing a few things. When I'm using the phone for a long period of time it starts to heat up and takes a while to cool off which has made me a little anxious a few times. The life of the battery was excellent when I got it and now after about 2 years of using it, the battery drains rather quickly. Other than those two issues, this phone has been the best one yet. The only reason I am saving for a new phone is because this one broke due to an accident. I have the samsung 8 plus to look forward to, though I wish there new and improved galaxy notes coming out.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
Cons: battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is awesome
on July 31, 2017
Posted by: Nickdoit
from Rhode Island
Expertise:Expert
[This review was collected as part of a promotion.] I love this phone this is the best phone I have had or ever used before the features are easy to use it also love the stylist is the best part of the phone.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on August 25, 2017
Posted by: Dongetsmail
from Anacortes
Expertise:Intermediate
Great in the beginning.
No memory expansion. Memory is full.
Very difficult to take pictures in sunshine.
No memory expansion. Memory is full.
Very difficult to take pictures in sunshine.
Pros: Durable
Cons: Did not meet expectations, no memory expansion available
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
An awesome phone series
on August 25, 2017
Posted by: Crystalc30
from Machesney Park, IL
Expertise:Intermediate
Hi I own a Samsung Galaxy Note 3 and a Note 5. My Note 3 has lasted me forever! It still works, but has an issue with the charging port. But overall it's been my favorite phone ever! And to get a Note 5 is wonderful! It has all the Amazing features my Note 3 has and more. I've loved the wireless charging. The screen is big enough to easily write notes, lists, even draw, or in my case attempt to draw. Enjoy your phone. I am enjoying mine.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So close but so far
on September 3, 2017
Posted by: Chilllylizerd
from New York
Expertise:Intermediate
[This review was collected as part of a promotion.] After using this phone extensively its penchant to overheating and freezing up altogether are aggravating.
Pros: Bright display, Durable, Lightweight, Built-in speakers, great screen
Cons: overheats and freezes up
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone! Would purchase again!
on September 4, 2017
Posted by: J0hnnyR4g3
from Harrisburg, PA, USA
Expertise:Intermediate
I've been using this phone for nearly 2 years and have had NO issues with the phone! Camera works fabulously (even better than I could have hoped). Phone has lagged a bit as the internal storage has filled up and apps have clogged the RAM (but keeping on top of these issues with the Samsung performance utility app has helped immensely). Battery life has stayed fairly consistent and has presented only infrequent issues with age (as is expected with any mobile device as it ages).
The only minor issue was the lack of expandable storage, but utilizing the combination of online backup (Samsung and Google) as well as offline storage has helped to keep me from hitting my maximum limit of 64GB for the entirety of time I have had this phone.
I am upgrading to the Galaxy Note 8 which I have already pre-ordered. Otherwise, I would still be quite happily using this phone.
Thank you Samsung for another quality product in the Galaxy Note line!
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, severely limited by some feature ommisions
on September 7, 2017
Posted by: Babus100
from United States
Expertise:Expert
Works great. The only Samsung phone I've used that has not been crippled by lag. This phone however suffers from mediocre battery life and only limited internal storage without microSD support.
This phone for me is at best a backup phone. Just for apps alone, I need a phone with at least 128gb of internal storage plus SD support.
This phone for me is at best a backup phone. Just for apps alone, I need a phone with at least 128gb of internal storage plus SD support.
Cons: no removable battery, no ir blaster, limited internal storage, mediocre battery life
I would recommend this to a friend!
Features
3
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US