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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,738 reviews
5 Stars
2,403
4 Stars
741
3 Stars
249
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,741 out of
3,236)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
5
Great looking and works great!
on January 24, 2019
Posted by: Jetsetter999
from Mesa, Az
This microwave looks like no other, where the buttons are on the door and the door is the entire length of the microwave. It has features that are included which I like, but can't use yet. It has Bluetooth to make the clock synchronize with the clock of the matching stove. It also turns the over head light and vent on when the matching stove top is turned on. It looks elegant looking and heats up fast. Can't say enough good things about it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
High Tech
on January 24, 2019
Posted by: newhomeowner2019
from Severn, MD
Came with my new construction. Heats food very well, easy to clean
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great buy!
on January 31, 2019
Posted by: Fnorky
from Arizona
We find this microwave to be very user friendly. Fits perfectly in our kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Blowing fuses
on March 4, 2019
Posted by: Jorge80
from Riverside
I loved this microwave. It heated up the food fast and it looks great in my kitchen. Everything was working great until last month when it started blowing the internal fuses after a few usages. For the price of the microwave, I would think the product would be better quality and would have this issue. Now I have very expensive kitchen decoration.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
2
Response from geappliances.comBy SHARONatGE, GE_Appliances, March 8, 2019
Hello Jorge80 - We appreciate you taking the time to write a review on your microwave. We’re sorry for your experience with the internal fuse issue. This is not something we would expect to see. If you will email your details to eResponse@geappliances.com, we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on March 7, 2019
Posted by: Lynnie 64
from Sarasota, FL
Wonderful appliance. Like the large size. Easy to clean. Easy to use the different features. Cooks food evenly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good size and feature.
on August 14, 2019
Posted by: Delgp
from Pittsburgh,PA
Larger size for preparing a family meal! More powerful then our old microwave so cooks faster! Still getting used to adjusting cooking time, but love it so far.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Several Design Flaws
on October 21, 2019
Posted by: bitfit
from Henderson NV
I bought this model because GE was recommended and my other high end model from another manufacturer broke after only two years. This GE model has several design flaws. The hidden handle design is a burden and is awkward to use when holding an item in your right hand. I do not recommend getting a model with a hidden handle. The stainless steel finish is not smudge/fingerprint proof and is an oversight by GE for a high end model. The interior light is incandescent and very dim when cooking. It is impossible to see the food bubbling over or cooking during daytime hours and nearly impossible to see inside at night. This is an oversight by GE not to have an interior LED or halogen bulb on a high end model. The exterior surface cook top light is also incandescent and should be LED or halogen to match most modern kitchen lighting. When the light button is pressed, the dimmer/night light function appears first and the button must be pressed twice to get the normal light. Since the normal light setting is almost always used first, GE got this backwards. Another problem is when the timer is finished, the beep alarm is very low and cannot be heard unless you are within two or three feet. This is very annoying and incompatible with the other usual noises occurring in the kitchen when preparing a meal. In addition, I wish the interior was stainless like my other model had. It is very convenient and easier to keep clean. Also, the stainless would probably make it easier to see inside when the microwave is on. It would be nice if GE would backlight the function buttons for easier viewing.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 24, 2019
Hi there,
We're sorry to hear about your dissatisfaction with the design of the microwave. We will take your feedback into consideration when designing future products.
Not all Stainless Steel finishes are fingerprint resistant. You can click on this link to view the finishes that are fingerprint resistant as well as those that are not: https://products.geappliances.com/appliance/gea-support-search-content?contentId=37044
You can read about how to adjust the beeper volume on pg. 24 of your Owner's Manual, which you can view here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40756-2.pdf
If you are having trouble cleaning the interior of your microwave, you can click on this link for some tips on how to do so: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17377
We hope that this helped!
Thank you for choosing GE Appliances for your home.
We're sorry to hear about your dissatisfaction with the design of the microwave. We will take your feedback into consideration when designing future products.
Not all Stainless Steel finishes are fingerprint resistant. You can click on this link to view the finishes that are fingerprint resistant as well as those that are not: https://products.geappliances.com/appliance/gea-support-search-content?contentId=37044
You can read about how to adjust the beeper volume on pg. 24 of your Owner's Manual, which you can view here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40756-2.pdf
If you are having trouble cleaning the interior of your microwave, you can click on this link for some tips on how to do so: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17377
We hope that this helped!
Thank you for choosing GE Appliances for your home.
Written by a customer while visiting geappliances.com
Customer Rating
2
beautiful, but flawed
on October 27, 2019
Posted by: mkennedy
from mullica hill nj
Beautiful unit. although it took two replacements to find one with minor cosmetic defects. sides are bowed and show. top stainless has dimples. works great, no complaints. Upset on the money paid and lowes still can provide a issue free unit
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
1
Value
3
Response from geappliances.comBy SHARON@GEA , GE_Appliances , October 29, 2019
Hi mkennedy - Thanks for choosing GE Appliances and sharing your experience. For more help with your microwave concerns, please feel free to reach out to our e-mail team at: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARsupportflyout-contactphone
Written by a customer while visiting geappliances.com