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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,742 reviews
5 Stars
2,403
4 Stars
744
3 Stars
250
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,742 out of
3,237)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
5
Love
on January 21, 2020
Posted by: Stephied84
from Temple, Tx
Love my new over the range microwave! Easy to use and I really like that the control panel runs along the bottom of the door vs on the side
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the no handle! Looks and workes great!
on January 22, 2020
Posted by: Happy Feet09
from Ohio
It is so easy to use and simple to clean inside and out.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Miss my old microwave
on January 22, 2020
Posted by: seattle100
from wa
The new microwave is ok. The inside is dark and the light is dim so I cannot see what is happening. My old microwave was a convection oven too with a bright shiny interior. I bought this one because it was supposed to have a powerful quiet fan. Not true. It is noisy and not as powerful as advertised.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
looks great
on January 23, 2020
Posted by: kwies
from Troy, Mo
I'm extremely dissatisfied with my purchase. We just installed it on 01-19-2020 & by Wednesday morning it stopped heating. (verything else works) So our first service call is this Saturday.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 27, 2020
Hello kwies - We're very sorry to hear of your microwave experience and are glad to hear you are taking advantage of your warranty. If any questions or concerns come up after your service call, please reach out to us at the “contact us” link on our www.geappliances.com website. Thanks for the feedback and for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
4
Sleek Design
on January 25, 2020
Posted by: Nirgov
from Chicago, IL
I am excited about this microwave as I love the design and capacity. Easy to install and easy to operate. The unit is very quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Critical mechanical flaw, will not look last
on January 26, 2020
Posted by: kepler2
from Northern Colorado
I've had a PVM9005SJ2SS for a little over two years. A couple of days ago the microwave tripped the circuit breaker. Wife reset it and everything seemed to be OK. Next day the microwave stopped cooking in the middle of the time set. By stopped I mean the turntable stopped spinning, the clock in the control panel went out, the fans stopped running, the light now fails to come on when the door is opened. It's dead, dead, dead. I didn't really consider how short a time I've had it and started looking for a replacement. A sales manager warned me off of microwaves with control panels in the door stating they seem to get returned or have warranty repairs more often than other microwaves. I looked for service reviews of this one online and saw multiple reports of door issues. The key review was about the control cable getting sliced through by the door, but no pictures. So I took the door off mine and, sure enough, the door has sliced through the outer protective jacket around the control wires. However, as far as I can tell, the signal wires are not severed so I seem to have a secondary issue as well. The smallest replaceable part to fix the control cable is the entire door. It does not seem to be cost effective to repair if I have to replace the door. It also appears that I need to pull the microwave off the wall to get into the cabinet to replace the fuse. I think not worth the effort. I am also now concerned about what happens if the control signal wires short. Could this lead to an issue where the magnetron turns on with the door open or at some other unintended point? Time to buy a new microwave.
There is a critical design flaw with the door. The microwave will not hold up to daily use. This microwave oven is at very least unreliable and possibly even dangerous. Don't waste your money, buy something else.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Not reliable
on January 26, 2020
Posted by: kepler2
from Northern Colorado
We've owned the microwave a little over two years. A couple of days ago the microwave tripped the circuit breaker. Wife reset it and everything seemed to be OK. Next day the microwave stopped cooking in the middle of the time set. By stopped I mean the turntable stopped spinning, the clock in the control panel went out, the fans stopped running, the light now fails to come on when the door is opened. It's dead, dead, dead. I looked for troubleshooting assistance online and saw multiple reports of door issues. The key review was about the control cable getting sliced through by the door, but no pictures. So I took the door off mine and, sure enough, the door has sliced through the outer protective jacket around the control wires. The smallest replaceable part to fix the control cable is the entire door. It does not seem to be cost effective to repair if I have to replace the door. It also appears that I need to pull the microwave off the wall to get into the cabinet to replace the fuse. I think not worth the effort. Time to buy a new microwave.
The microwave will not hold up to daily use. My microwave oven is at very least unreliable and possibly even dangerous. Don't waste your money, buy something else.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek Design
on January 27, 2020
Posted by: Jmecionis
from columbia,SC
I love the sleek design with the integrated handle on the side and gray interior helps hide small splatter marks
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com