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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,738 reviews
5 Stars
2,403
4 Stars
741
3 Stars
249
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,741 out of
3,236)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
5
Sweet machine!
on November 27, 2021
Posted by: KPdave
from NY
sweet machine! looks sleek in our new kitchen! the vent fan rocks!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Microwave
on November 28, 2021
Posted by: Jeremy RE
from Senoia, GA
We love the clean look and huge space this microwave provides and really like the bottom controls.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
High quality
on November 30, 2021
Posted by: D23Drew
from New Smyrna Bch
Large capacity, easy & intuitive control panel…quality brand.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Microwave!
on December 15, 2021
Posted by: Geeti
from Laguna Niguel
This Microwave is easy to use, it's aesthetic, and smooth
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Chris@GEA, GE_Appliances, January 14, 2022
Hello there! We really appreciate you taking the time to reach out to us about your new microwave. We're so glad that you have been enjoying it. Please feel free to contact us any time with questions you may have as we are always here to help! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Features easy to reach and clearly labeled.
on December 15, 2021
Posted by: Clairean
from Beaverton, OR
My 13yr old GE over the range microwave quit10 days ago. I did not hesitate to replace it with today's equivalent. The lower instrument panel is a feature I appreciate. No more standing on tip toes to enter data. The appearance is different and the door opening is different but it looks up to date and fits right in with the other stainless steel appliances I have.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't purchase
on January 1, 2022
Posted by: Dee117
from Nebraska
This microwave has been broke down more than its been used! Bought 5 years ago and has had multiple door sensors put in and is down again. Last repair lasted 1 wk!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 8, 2022
Hello there, thank you so much for reaching out to us. We couldn't be more sorry to hear you've experienced so many issues in the 5 years you've owned this microwave, even after a service appointment. We'd never expect this sort of experience for our consumers, so we can only imagine how stressful this has been for you.
With that said, please know we'll be sharing your feedback with our product development team to ensure they're looking into potential improvements. Also, our service visits have a 1-month warranty on them, so if you're still in need of service we recommend reaching back out for assistance.
Guy@GEA
With that said, please know we'll be sharing your feedback with our product development team to ensure they're looking into potential improvements. Also, our service visits have a 1-month warranty on them, so if you're still in need of service we recommend reaching back out for assistance.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Great features but short life
on January 4, 2022
Posted by: Tulla
Lasted for 2 years bad quality product will never buy again
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, January 11, 2022
Oh no, we hate to hear that your microwave stopped operating properly two years into its lifespan. This is certainly not something we would expect to happen and not the ownership experience we want for you. In this case, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. Please feel free to contact us any time with questions you may have as we are always here to help! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Buyer beware! Keypad is difficult to use.
on January 10, 2022
Posted by: Kathy in Chicago
from Chicago
The keypad is NOT touch sensitive and you have to press REALLY HARD to get the number/command to register. See my online video at Abt and elsewhere where I demonstrate the difficulty. Especially disconcerting since I have arthritis and I specifically asked about this feature. Very disappointed in GE, so much so that I won’t buy any more GE products in the future.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 12, 2022
Hello there, we're so sorry you're finding the keypad to be hard to press. We can only imagine how frustrating this would be for you, so we can let you know we'll be sure to share your feedback with our product development team so that they can look into potential improvements we could make.
We're wishing you the best and we're happy to have you in our GEA family. Thank you for taking the time to bring this to our attention.
Guy@GEA
We're wishing you the best and we're happy to have you in our GEA family. Thank you for taking the time to bring this to our attention.
Guy@GEA
Written by a customer while visiting geappliances.com