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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,742 reviews
5 Stars
2,403
4 Stars
744
3 Stars
250
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,742 out of
3,237)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
5
So many wonderful features
on May 3, 2022
Posted by: Amf15b
from Monroe
Extremely happy with.the style and performance. Easy to adapt to my needs.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Reheats great
on May 4, 2022
Posted by: Bobbersdown
from Springfield Oregon
Reheats food perfectly. Doesn’t seem to recook it like our old microwave. Modern look too. Perfect match to our other appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
GREAT FEATURES
on May 5, 2022
Posted by: Three G
from Houston, TX
We had to replace our GE microwave that we had for 20 years. We purchased this because it has similar options and look.
PRO:
*More powerful and 4 vent options. This is amazing and when we cooked fish in the house there was no fishy smell!
*Larger cubic inches
*Easier door opening
*All the Settings and preprogrammed buttons are very useful.
*6 auto 1 push time options from 30sec to 1-5 min
CON:
* Inside light is not bright. My old model was white so it wasn't easy to see inside, but the dark interior and dim light makes it hard to see. I am currently looking for an LED replacement.
* The exterior light is also rather dim. Would like to have a brighter LED light for there as well.
PRO:
*More powerful and 4 vent options. This is amazing and when we cooked fish in the house there was no fishy smell!
*Larger cubic inches
*Easier door opening
*All the Settings and preprogrammed buttons are very useful.
*6 auto 1 push time options from 30sec to 1-5 min
CON:
* Inside light is not bright. My old model was white so it wasn't easy to see inside, but the dark interior and dim light makes it hard to see. I am currently looking for an LED replacement.
* The exterior light is also rather dim. Would like to have a brighter LED light for there as well.
The light is the only reason this is getting a 4 star review. Otherwise, a 5 Star
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Quality has gone DOWNHILL on same model
on May 9, 2022
Posted by: GS2022
from Loveland, CO
Our GE mic( that was the same model number) broke after only 3 1/2 years. We attempted to have it repaired, but too many parts needed to be changed. We finally ordered the same mic(same model number). It was NOT the same microwave. It was an inch shorter and thus we had to put a new bracket on and screw more holes into our backsplash. It also makes a clicking sound right after you push start and right after it beeps. We had a GE appliance person come to look at that issue and they said that GE put a beefier switch on it and that is why it makes the noise. Needless to say, it is annoying. The fan is super loud also and starts on the highest setting right off the bat. Lastly, the place where you put your hand to open it has a sharper edge(not rounded like the last one). I would not buy this mic again and when we replace these appliances, we'll be looking at other companies with higher quality.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Elliot@GEA, GE Appliances, May 10, 2022
Hi there, thank you for taking the time to leave your thoughts for us. First, we are very let down to hear that you were disappointed with two separate units for different reasons. This is not at all up to our usual quality standards, and we are so sorry for the inconvenience this has caused for you.
As for receiving a different than what you would expect, we would recommend contacting your retailer for more information. We will also be passing along your feedback regarding the sounds, design, and quality to our product design teams for further review, and we appreciate this insight.
If there are any ways we can assist you in the future, please feel free to reach out. -Elliot@GEA
As for receiving a different than what you would expect, we would recommend contacting your retailer for more information. We will also be passing along your feedback regarding the sounds, design, and quality to our product design teams for further review, and we appreciate this insight.
If there are any ways we can assist you in the future, please feel free to reach out. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
DON'T BUY - Major Issues
on May 14, 2022
Posted by: RichardFL_RS
from Fort Lauderdale, Florida
We've been loyal customers since 1998 but we are very disappointed with the quality of this product.
Paid for an electrician since the circuit breaker kept tripping after connecting the microwave only to realize that the issue was the microwave itself. You expect much better at this price range and brand.
It is unacceptable to have this problem after only 3 of use.
Paid for an electrician since the circuit breaker kept tripping after connecting the microwave only to realize that the issue was the microwave itself. You expect much better at this price range and brand.
It is unacceptable to have this problem after only 3 of use.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, May 16, 2022
We appreciate your loyalty and are very happy to have you as part of our GE Appliances family. We’re incredibly sorry the microwave has been tripping your circuit breaker, causing an unnecessary electrician appointment. We can imagine how disappointing this experience has been, as well as the inconvenience caused. We’ve sent an e-mail to gather some additional information. We hope to hear back from you soon. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the modern look.
on May 15, 2022
Posted by: Brutal
from Palos Park
So far it seems to work great. too bad if that's not long enough
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Great but some annoying things
on May 17, 2022
Posted by: Nvey
from Chicago
I love this microwave but the buttons are so hard to push down. That is the only issue I have with it
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Replacement Over the Range Microwave.
on May 18, 2022
Posted by: RSHjr
from FL
Purchased same Profile model as a replacement, beware that the mounting is different and the install will be as a new install.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com