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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,742 reviews
5 Stars
2,403
4 Stars
744
3 Stars
250
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,742 out of
3,237)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
4
Nice Looks
on March 5, 2023
Posted by: WTFT
It's OK...................................................
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great look and features
on March 5, 2023
Posted by: CFly23
from Chicago
I love my new microwave. It is spacious and easy to clean. I love the features on it and super easy to use for my kids and elderly mom. Can't wait to upgrade my stove now!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love it except for viewing window
on March 5, 2023
Posted by: Lrocki
from Elk Grove Village, IL
Love my microwave; the only thing I hate is the size of the viewing window. They made it too small by putting a blacked out frame around it so I literally have to stand on my tippy toes to see inside of it and my daughter who is shorter then me well forget it she can’t see inside it at all not even on tippy toes! My first GE Profile was not like this and it’s a stupid design in GE’s part!! If it wasn’t for this it would be a total five star microwave!
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great products.
on March 5, 2023
Posted by: Brock454
from Va.
Looks good, cooks good, all in all a very good product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I like the looks, it's the second unit we had.
on March 6, 2023
Posted by: DH1215
from Phoenix
Didn't last as long as thought it should have. Eight years
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
second unit purchased
on March 6, 2023
Posted by: Larcor97
from St.. Louis MO
liked the first unit bought. Performed flawlessly for the first 2 years and then developed an electrical short. Did not buy extended warranty. Too expensive to repair. Decided to buy another of the same model to match all of my other GE profile appliances. Purchased 5 year extended warranty.for second unit.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Way to go
on March 6, 2023
Posted by: c wagon
from pahrump
actually my second profile series appliance. sleek look, many options for a microwave
although inside of unit is a little small. looks great over the range. overall happy with purchase
although inside of unit is a little small. looks great over the range. overall happy with purchase
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
GE Microwave Profile Series PVM9005EJES
on March 6, 2023
Posted by: DougK1973
from Iowa
I purchased this microwave to replace the older model it replaced. This replacement model doesn't have the same power as the previous model and doesn't cook as well. It's overpriced for the features included.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Sydney@GEA, GE_Appliances, March 10, 2023
Hello,
Your feedback is extremely important to us. We hate to hear that your new microwave has not been cooking as well as your previous model. We know how disappointing and inconvenient that must be.
You can find troubleshooting for the microwave not cooking properly here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18800
After troubleshooting, if the issue continues we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Again, we sincerely apologize that we let you down with this model. If you have any additional questions or concerns please reach back out to us. We're always here to assist - Sydney@GEA
Your feedback is extremely important to us. We hate to hear that your new microwave has not been cooking as well as your previous model. We know how disappointing and inconvenient that must be.
You can find troubleshooting for the microwave not cooking properly here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18800
After troubleshooting, if the issue continues we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Again, we sincerely apologize that we let you down with this model. If you have any additional questions or concerns please reach back out to us. We're always here to assist - Sydney@GEA
Written by a customer while visiting geappliances.com