 |
Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,742 reviews
5 Stars
2,403
4 Stars
744
3 Stars
250
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,742 out of
3,237)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
5
Microwave
on April 13, 2023
Posted by: This is my microwave
from Az
Loved the quick arrival. Ordering online was quick and easy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 21, 2023
Hello,
We’re so happy to hear that your new microwave arrive quickly and that you’ve found it easy to use. We really love the fantastic features this model offers, and its attractive appearance means its sure to look amazing in any kitchen.
We’re sure that you’ll continue to get many years of excellent use from this magnificent microwave and we truly appreciate you taking the time to leave us your review. Please feel free to reach out with anything you may need and have a great weekend.
-Charlie@GEA
We’re so happy to hear that your new microwave arrive quickly and that you’ve found it easy to use. We really love the fantastic features this model offers, and its attractive appearance means its sure to look amazing in any kitchen.
We’re sure that you’ll continue to get many years of excellent use from this magnificent microwave and we truly appreciate you taking the time to leave us your review. Please feel free to reach out with anything you may need and have a great weekend.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Pleased with our Replacement Microwave
on April 15, 2023
Posted by: Apple122
from Long Island, NY
We replaced our previous GE Microwave with this updated model. Our previous GE model lasted over 17 years, & was actually still working, when we decided to replace it. This new model fit perfectly in the same spot, and we are very pleased with its overall operation. It is easy to use and is very similar to our older model. I particularly like the venting operation and the no handle design. (Our previous model had a vent that opened & closed.)
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very satisfied and appealing appearance.
on April 17, 2023
Posted by: John50
from Minot, ND
Functions are good. Appearance is very pleasing. The stove light could be a little brighter white. Would help with cooking on the stovetop.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
2 years DEAD to the WORLD
on April 19, 2023
Posted by: Lofty2357
from Pine Island MN
After only 2 years of use, DEAD to the WORLD….ran continuity test on all the fuses and thermostats…all checked out fine, door switches all work…just DEAD.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Haley@GEA, GE_Appliances, April 19, 2023
Hi there.
Your over the range microwave is a super convenient appliance in your kitchen and we are sorry to hear it has stopped working for you. It would be our pleasure to offer further assistance.
One of our agents will be reaching out directly to gain some more details. If you don't see an email from us shortly, please make sure to check your spam or junk folder. We look forward to hearing from you. Thank you for sharing this experience with us.
-Haley@GEA
Your over the range microwave is a super convenient appliance in your kitchen and we are sorry to hear it has stopped working for you. It would be our pleasure to offer further assistance.
One of our agents will be reaching out directly to gain some more details. If you don't see an email from us shortly, please make sure to check your spam or junk folder. We look forward to hearing from you. Thank you for sharing this experience with us.
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not working for a second time
on April 19, 2023
Posted by: Rjastro
from Crown point In
We had to change the thermoprotector already, and it worked for a few months and now it's out again. It's a 2020 ge profile modle but we didn't install it til like may 2021. It is not used heavily. Just to warm leftovers. Ugh so so aggravated.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, April 20, 2023
Hello,
Thank you for taking the time to give us your feedback. We’re so sorry to hear that your microwave has given you trouble, we know that’s incredibly frustrating. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEA
Thank you for taking the time to give us your feedback. We’re so sorry to hear that your microwave has given you trouble, we know that’s incredibly frustrating. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice APP
on April 20, 2023
Posted by: Lion69
from ATL
All Is good, GE product purchased in the fame timeframe should look similar. They do not.
All these are profile series.
MW clock is extra bright and can't be adjusted.
All these are profile series.
MW clock is extra bright and can't be adjusted.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features, well designed.Sleekness
on April 24, 2023
Posted by: Marsha3400
from Knoxville, TN 37918
We’ll designed, beautiful! Love the quickness! Love the quality.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Expense garbage - trips breaker, died
on April 24, 2023
Posted by: dannylm
from miami, fl
Unit is less than 3 years old. Randomly trips the breaker, today it never came back on. Electrical/breakers tested without issues, something is wrong with this microwave as many people report the exact same problem. I don't know if this is repairable.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, April 25, 2023
Good afternoon,
We're sorry to hear that your microwave keeps tripping the breaker. We understand the frustration this causes, and we truly apologize.
In this case, we would recommend that you schedule a service appointment so that one of our qualified GE Appliances technicians can come out and take a look a the issue at-hand for you. We are confident they will be able to determine the root of the issue.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Thank you for your review, and for choosing GE Appliances for your home! -Devin@GEA
We're sorry to hear that your microwave keeps tripping the breaker. We understand the frustration this causes, and we truly apologize.
In this case, we would recommend that you schedule a service appointment so that one of our qualified GE Appliances technicians can come out and take a look a the issue at-hand for you. We are confident they will be able to determine the root of the issue.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Thank you for your review, and for choosing GE Appliances for your home! -Devin@GEA
Written by a customer while visiting geappliances.com