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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,738 reviews
5 Stars
2,403
4 Stars
741
3 Stars
249
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,741 out of
3,236)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
1
Buy a different brand
on February 9, 2024
Posted by: bob277777777777777
Sorry, but this thing is absolute garbage in our opinion. The entire front face functions as the door and is unnecessarily massive - way too big even for our large-sized kitchen. The "touch sensitive" buttons have to be mashed hard to get anything to happen. The worst part is we got a lemon and it's been 3 months and counting of GE playing games instead of just replacing it right from the start. Super p.o.'ed about this and our feeling now is we'll never buy another GE kitchen appliance again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, February 14, 2024
We're sorry to hear that you are not satisfied with this microwave. We recommend taking a look at the link below for smaller microwave options.
https://www.geappliances.com/ge-appliances/kitchen/microwaves/over-the-range-microwave-ovens/
https://www.geappliances.com/ge-appliances/kitchen/microwaves/over-the-range-microwave-ovens/
Written by a customer while visiting geappliances.com
Customer Rating
4
Would have liked a KEEP WARM option.
on March 24, 2024
Posted by: Duplicate Nickname
from VB Virginia
Would have liked a KEEP WARM option.
Other than that, I am happy with it.
Other than that, I am happy with it.
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible microwave and worse service.
on April 13, 2024
Posted by: Marathon 54
from Marathon Fl
We had this microwave for six months and then it wouldn't heat.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, April 15, 2024
We're sorry to hear that your microwave stopped heating. We took a look at your case and see that you are working with our team members to resolve this issue. We encourage you to continue to work with us directly on this.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not a reliable microwave
on May 1, 2024
Posted by: Shevek
from North Carolina
The microwave was installed new when we built our home in 2019. Between then and now (April 2024) it needed to be repaired three times due to electrical shorts on the door which would trip the breaker to the microwave. It finally needed to be replaced this month. Thankfully, we purchased an extended warranty that covered much - but not all - of the replacement cost. The replacement is another GE Profile microwave. We would have purchased a different brand of microwave had we been able to locate one with the same dimensions as the Profile.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, May 2, 2024
We're sorry about your microwave and we're glad to hear you had it replaced. We can assure you that GE Appliances continues to review all products for possible improvement.
Written by a customer while visiting geappliances.com
Customer Rating
2
Blows internal fuses
on May 4, 2024
Posted by: Dsrv385
from Poulsbo, WA
Blows internal fuses. This unit is now 3 years old and already out. Our unit we purchased when we built our home lasted 15 years … product reliability is not up to par for this costly unit.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, May 6, 2024
We're sorry to hear that your internal fuse blown away. We want to ensure you get the assistance you need, and an agent will be reaching out to you by email.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on May 13, 2024
Posted by: Tim1041
from Pittsburgh pa
Horrible experience with this. Unit just quit. Repaired and quit again in 3 months!
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, May 14, 2024
We would like to assist you with this microwave and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Sad Consumer
on June 12, 2024
Posted by: Jenn Colorado
from Colorado
I have had this product for less than a year and it has broken! So disappointed! I have only used GE and all my other appliances have lasted years. So I have been replacing all with GE and this one just died.... I ordered a filter hoping it would fix it... I am so frustrated!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, June 12, 2024
We're sorry to hear that your microwave stopped working. For the best assistance with this, we recommend taking advantage of your warranty. We recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features, great quality
on June 17, 2024
Posted by: shaase
I purchased this model in 2016 and am now replacing with the same model. I love the features, express cooking, defrost, etc. I'm so happy I was able to find this model again in 2024!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com