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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,742 reviews
5 Stars
2,403
4 Stars
744
3 Stars
250
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,742 out of
3,237)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
4
Love side door auto fan when it gets to hot
on July 12, 2023
Posted by: Patsy02
from MS
Love side door handle and fan auto when unit is to hot
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Overall nice to look at
on July 13, 2023
Posted by: Lady Tsw
from Florida
Unit is nice but l find the power level is low. I have to heat up my foods for a longer period multiple times. Not what l am used to with my former unit
I would recommend this to a friend!
Features
4
Performance
2
Quality
5
Value
4
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 13, 2023
Hello,
Thank you for taking the time to provide us with your feedback. This microwave gives a sleek appearance to your kitchen.
Variable power levels add flexibility to microwave cooking. The power levels on the microwave oven can be compared to the surface units on a range. Each power level gives you microwave energy a certain percent of the time. You can view this information on page 8 of the manual at this link:
https://products-salsify.geappliances.com/image/upload/s--rXt2nMaG--/ab4666a9952a1a1a618392c19deb63d423382e4b.pdf?_ga=2.126530061.1033411848.1688995597-302677575.1657120421
We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your new microwave for many years to come. Happy cooking.
-Charlie@GEA
Thank you for taking the time to provide us with your feedback. This microwave gives a sleek appearance to your kitchen.
Variable power levels add flexibility to microwave cooking. The power levels on the microwave oven can be compared to the surface units on a range. Each power level gives you microwave energy a certain percent of the time. You can view this information on page 8 of the manual at this link:
https://products-salsify.geappliances.com/image/upload/s--rXt2nMaG--/ab4666a9952a1a1a618392c19deb63d423382e4b.pdf?_ga=2.126530061.1033411848.1688995597-302677575.1657120421
We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your new microwave for many years to come. Happy cooking.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good product
on July 13, 2023
Posted by: hogin
The microwave works perfectly with a lot of easy to use features.
Written by a customer while visiting geappliances.com
Customer Rating
5
great features
on July 13, 2023
Posted by: rollc
from ct.
Great microwave oven, very happy with the features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Nice but broken too soon
on July 15, 2023
Posted by: Fermogray
from Tampa, FL
I love my microwave that I bought 2 years ago until it died completely. A technician came and replaced the burnt fuse, it started working again. But it worked for 24 hours, it died again. It’s very frustrating that a 2 years old microwave has a problem. The question is should I buy I new one or trying again to fix (it it can be fixed, who Knows?)
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 17, 2023
Hello,
We're extremely sorry to hear that your microwave stopped working after scheduling the service appointment.
We recommend replacing the microwave unit as it will be costly for the repairs and you are out of warranty. All 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model.
The replacement options for your microwave can be found at this link:
https://www.geappliances.com/ge-appliances/kitchen/microwaves/over-the-range-microwave-ovens/
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
We're extremely sorry to hear that your microwave stopped working after scheduling the service appointment.
We recommend replacing the microwave unit as it will be costly for the repairs and you are out of warranty. All 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model.
The replacement options for your microwave can be found at this link:
https://www.geappliances.com/ge-appliances/kitchen/microwaves/over-the-range-microwave-ovens/
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Avoid this model
on July 16, 2023
Posted by: Pat090909
from Memphis, tn
Avoid this microwave. It breaks easily. We currently have ours held together with scotch tape and last week it started tripping the breaker so we are d o n e!!! It was purchased in 2017.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 18, 2023
Oh no!
We're so very sorry that your microwave isn't operating properly and that it's not in the best condition. We completely understand how disruptive this must be for you and we appreciate the feedback. Your comments are extremely important to us, as we are always striving to ensure we are providing the best possible experience for you, all while supplying you with quality appliances you can trust. Your input will be considered by our Product Design team, so that they can be aware of any areas that may require improvement.
Thank you so much for your time and we sincerely hope that we can regain your trust in the future. - Tierra@GEA
We're so very sorry that your microwave isn't operating properly and that it's not in the best condition. We completely understand how disruptive this must be for you and we appreciate the feedback. Your comments are extremely important to us, as we are always striving to ensure we are providing the best possible experience for you, all while supplying you with quality appliances you can trust. Your input will be considered by our Product Design team, so that they can be aware of any areas that may require improvement.
Thank you so much for your time and we sincerely hope that we can regain your trust in the future. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Profile 2.1 Cu. Ft. Over-the-Range Microwave
on July 17, 2023
Posted by: Racebanyn
from New Kent, VA
Microwave Oven is very sleek and fits in with our other GE Profile appliances. Quality is what you would expect from a GE Profile product. Easy to use and best of all, easy to clean!! I would definitely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Like
on July 17, 2023
Posted by: JimHarry77
from North Carolina
So far so good no problems and installation was easy. Only issue is not sure that I got the protective film off the control panel. Looks like waves in the panel but don't want to scratch the panel if there's no film...any suggestions
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com