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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,738 reviews
5 Stars
2,403
4 Stars
741
3 Stars
249
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,741 out of
3,236)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
5
Great Featues and Design.
on June 18, 2024
Posted by: JimMc5513
from Barrington NH
Very nice design. Controls are very easy to get used to. Really like the Chef Connect link to my Profile gas range. Surface light and fan starts when starting a burner. Fan and light level setting you setup.seems like it is cooking faster than my last one. The door has a wider swing, not having the side control panel. Need to remember to step back when swinging door closed. Caught me in the head a few times. The fan is much quiter than my last one. Window in the door is very dark. When running you really can't see the item cooking inside. The inside light could be brighter. Very happy though with this purchase!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
No quality control at all
on July 1, 2024
Posted by: Lousyquality
Purchase a new range and microwave. The microwave was bad out of the box and the range control board died in ten days. It’s called quality control, I suggest you look it up and I’ll look for appliances elsewhere.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, July 2, 2024
We're sorry to hear about the microwave not working and the control board needing to be replaced. We'd like to help out. We suggest getting one of our approved technicians out for repair. We're confident that they can resolve this. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Looking Microwave
on July 8, 2024
Posted by: adak73
Everything is great, one small issue! The door is awkward, therefore difficult to open without smacking yourself in the face or head!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features easy to use and very powerful.
on August 25, 2024
Posted by: 3AKHawks
from North Carolina
Easy install and is very powerful. Looks great and my wife likes how it looks symmetrical.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Quality and Price!
on September 3, 2024
Posted by: NickLulu
from San Diego, CA
Great quality for the price. Clean lines, easy clean-up. No handle to break. Vent is strong on this one!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
A quick failure.
on September 13, 2024
Posted by: Larry1939
Should have paid more attention to other 1-star ratings. This thing worked perfectly for exactly one week, then the magnetron or some such part quit working. The timers, the cooking countdown, and the exhaust fan still work fine, It will not cook and the turntable refuses to move. I expect it will need to be replaced, hopefully not with another lemon.
Response from geappliances.comBy Michael, GE_Appliances, September 16, 2024
It’s unexpected to hear that your microwave stopped working so suddenly, and we want to help. We recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
1
Good features, short life.
on September 13, 2024
Posted by: Larry1939
from Washington
This microwave died exactly one week after installation. Replacement is necessary.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Michael, GE_Appliances, September 16, 2024
It’s unexpected to hear that your microwave stopped working so suddenly, and we want to help. We recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
3
Another Disappointing GE Profile Experience
on September 17, 2024
Posted by: Anonymous
from Mercer County, NJ
The control buttons on the tape on the bottom row stopped working presumably because the “tape” that displays the function buttons has buckled in one area due to normal cooking heat from the cooktop below. But this appliance is meant to be installed over the cooktop and was professionally installed accordingly.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, September 17, 2024
We'd like to lend a hand with your microwave. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com