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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,742 reviews
5 Stars
2,403
4 Stars
744
3 Stars
250
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,742 out of
3,237)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
5
All modern
on August 13, 2023
Posted by: Anonymous
from Smyrna Delaware
Very nice and 1st class appearance , price was extremely comfortable with todays life style
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Microwave
on August 13, 2023
Posted by: LouisMM
from Jeff City, MO
Looks stylish and works great. I regret that I don’t have a Profile range to sync the chef function, but nonetheless, it’s looks and works great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave review
on August 13, 2023
Posted by: spa74
Nice sleek look. Easy install. Plenty of options for getting what you need done.
Written by a customer while visiting geappliances.com
Customer Rating
1
Inferior product.
on August 14, 2023
Posted by: ntk_ntk
from Highlands Ranch, CO
The first one we installed died after 6 month due to the magnetron. That was fixed and then it died about 6 months after that. Since the microwave was no longer under warrantly, we decided it was more cost-effective to replace it. Against our better judgement, we bought the exact same model because my husband wanted it to be an easy swap out. Unfortunately, they changed this model just enough that he had to unscrew the backing and drill new holes. Right out of the box: the bottom of the microwave was not flat; the bottom is bent; when you close the door, the vent and light come on for no reason, so you have to open/close it to turn it off; you have to press the express cook button several times for it to start; the parts feel cheaper than the first model, the bottom interior is not a flat surface, so it's not as easy to insert the plate. I wish we had learned our lesson and gotten a completely different model but the purchasing process was painful and I didn't want to deal with the return. Two thumbs down on this model. I could have purchased a similar model for a fraction of the cost.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 16, 2023
Hello,
Thank you for taking the time to leave a review on your GE Profile Series over-the-range microwave. We are sorry to hear that the first model died within 6 months of use due to the magnetron, and that the new model is bent on the bottom. This is certainly not normal operation, nor the quality that we expect.
We recommend taking advantage of the 1-year manufacturer's warranty and schedule a service appointment with our factory service team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE Profile Series over-the-range microwave. We are sorry to hear that the first model died within 6 months of use due to the magnetron, and that the new model is bent on the bottom. This is certainly not normal operation, nor the quality that we expect.
We recommend taking advantage of the 1-year manufacturer's warranty and schedule a service appointment with our factory service team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Features not the same as 2018 unit
on August 16, 2023
Posted by: Frank br549
Replaced the same model that went bad since installed in 2018. New unit operation is different fan goes to highest settings when pushed no product Manuel was sent with unit clock goes to military time and don’t know how to change. Location of mounting holes was different and had to relocate new ones
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Good, but will it be great?
on August 16, 2023
Posted by: CaptainDoItYourself
Bought to replace prior GE model (virtually the same spec and model) that barely lasted six years. And replacement is 100 watts less in power (1,100 vs 1,000). Time will tell if this one has better longevity, and was purchased because I figured installation would be a snap. Turns out the overall dimensions on this newer model are slightly smaller, so I did have to modify the brackets to make it work. And thus far it’s working well. I just can’t give it five stars for it’s prior brother breaking so soon.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful Addition
on August 17, 2023
Posted by: GrandmaPatti
from Gainesville, FL
Our new GE Profile Microwave is a beautiful addition to our kitchen. We have been using it for 2 months now and it has worked the way it should everyday. The fan is very powerful, lights are bright and there is plenty of room inside the microwave. I am very happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features for the price
on August 19, 2023
Posted by: Amit Bhatt
from Troy MI
Best of its kind and easy to use. It looks beautiful hanging on the kitchen cabinet.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com