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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,742 reviews
5 Stars
2,403
4 Stars
744
3 Stars
250
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,742 out of
3,237)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
1
Design to fail and have maintenance and service.
on August 21, 2023
Posted by: Mike7919
Two year old not working and not under warranty. Either 20amp fuse blown or door sensor not working. Need to take microwave off bracket to get to fuse. GE did this intentionally.
Features
5
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 23, 2023
Hello - Thank you for taking a moment to connect and share your experience. We're sorry to hear about your microwave no longer powering on. That is not something we expect to happen.
We're going to have one of our agents get in touch over email, this way we can gather some additional information and provide some assistance. If you don't notice a message soon, make sure to check your junk folder.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We're going to have one of our agents get in touch over email, this way we can gather some additional information and provide some assistance. If you don't notice a message soon, make sure to check your junk folder.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So far, so good! We love it.
on August 21, 2023
Posted by: JMI 901
from Memphis
So far, so good.
Easy installation and very good instructions for recirculating vent fan change
Easy installation and very good instructions for recirculating vent fan change
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic features and easy to use!
on August 22, 2023
Posted by: Diane32
from Clark, Nj
Great microwave! Stylish and efficient! Would recommend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
perfect color match to kitchen
on August 24, 2023
Posted by: Uncle J
works and fits great. Love the features. The color match to other appliances is perfect.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on August 24, 2023
Posted by: Khkaki
This is our second one. First lasted 8 years! Great microwave and syncs with our profile stove.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good quality product
on August 25, 2023
Posted by: Hatpf
from Taunton, MA
Overall we love microwave and it works fine. The only issue that I see is that the light inside the microwave is very dim. My contrast the light on the underside that would shine on the stove gets super hot. Other than that the controls are fantastic and the look of the front of the microwave is nice and sleek.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
OK
on August 25, 2023
Posted by: dg0902
from New Hampshire
Love the sleek look and the features. Did not love how the inside was so dark and when the unit runs there is a rattling noise which is very irritating, I actually have to hold/push up on the right corner of the microwave to get it to stop.
Features
4
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice looking... but....
on August 26, 2023
Posted by: tmt_1960
from Marietta, GA
Attractive product, would benefit from better technology and easier to use controls.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 28, 2023
Greetings! Thank you for your valuable feedback. We are so sorry to hear that this microwave has not lived up to your expectations when it comes to the technology and the controls. We will be sure to share these comments with our product design teams, so they can make the necessary improvements. We are honored to have you as a part of the GE Appliances family, and we hope you are able to enjoy your beautiful new microwave for many years to come. Happy cooking! - Adrian@GEA
Written by a customer while visiting geappliances.com