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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,742 reviews
5 Stars
2,403
4 Stars
744
3 Stars
250
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,742 out of
3,237)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
3
Average
on September 17, 2023
Posted by: Amandarose324
I like the look of the outside but it is very loud at first and the light inside is dim
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 19, 2023
Hi there,
Thank you for taking the time to leave a review on your GE Profile Series over-the-range microwave. We are pleased to hear that you are happy with the appearance, however, we are sorry to hear that the unit is loud and the interior light is dim. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Profile Series over-the-range microwave. We are pleased to hear that you are happy with the appearance, however, we are sorry to hear that the unit is loud and the interior light is dim. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on September 18, 2023
Posted by: GEcustomer4years
from Florida
Model # PVM9005SJSS
The whole reason for me selecting this product was due to what I viewed in the store and the easy filter change and the sleek look of the Over Rang Microwave.
I gave this product 2 stars due to what I picked because of the store model vs. what I received.
The product is not the same as shown in the appliance store showroom. It looks the same, but it's not the same. The GE Over Range Microwave, shown in the store, has a feature where you can push the top it opens, and the door drops down to allow the customer to change the charcoal filter.
Why would GE change this feature? In this day and age, no one should have to get on a step ladder to remove screws from the top of the grille to be able to change out the filter. That's moving backyards in technology, not forward.
Even when you view the model online, it shows where the customer pushes the door where the charcoal filter; is located, and you change the charcoal filter, but the manual reference/show removing two screws.
The whole reason for me selecting this product was due to what I viewed in the store and the easy filter change and the sleek look of the Over Rang Microwave.
I gave this product 2 stars due to what I picked because of the store model vs. what I received.
The product is not the same as shown in the appliance store showroom. It looks the same, but it's not the same. The GE Over Range Microwave, shown in the store, has a feature where you can push the top it opens, and the door drops down to allow the customer to change the charcoal filter.
Why would GE change this feature? In this day and age, no one should have to get on a step ladder to remove screws from the top of the grille to be able to change out the filter. That's moving backyards in technology, not forward.
Even when you view the model online, it shows where the customer pushes the door where the charcoal filter; is located, and you change the charcoal filter, but the manual reference/show removing two screws.
Just awful!
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 19, 2023
Hi,
We appreciate you leaving a review for this microwave oven. Your comments on changing the filter are well received and we're glad you shared them with us. Improving your experience is important, so we'll make sure our design team has your comments when working on future models. Thanks again for sharing.
-Sylvia@GEAppliances
We appreciate you leaving a review for this microwave oven. Your comments on changing the filter are well received and we're glad you shared them with us. Improving your experience is important, so we'll make sure our design team has your comments when working on future models. Thanks again for sharing.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Look
on September 19, 2023
Posted by: AGV l748
from Pembroke Pines FL
Has a sleek look fit in the space well and the flat panel has a clean finish.
Works well
Works well
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Loud and not easy to fix
on September 19, 2023
Posted by: Mike7919
from Sturbridge ma
Its loud.
Bus fuse needs to be changed by removing microwave , purposely design like that for maintenace dollars.
Features
5
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 21, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Profile Series over-the-range microwave. We are sorry to hear that a fuse needs replaced. This is certainly something that we recommend scheduling a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
We are also sorry to hear that the microwave is louder than you expected or prefer. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this microwave has to offer. Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Profile Series over-the-range microwave. We are sorry to hear that a fuse needs replaced. This is certainly something that we recommend scheduling a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
We are also sorry to hear that the microwave is louder than you expected or prefer. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this microwave has to offer. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice above range microwave
on September 20, 2023
Posted by: DeMLa
from Campbell, CA
All features are good but the light on clock is too bright and not adjustable.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Top GE Microwave
on September 20, 2023
Posted by: herb0923
from Zachary Louisiana
Our GE Microwave has been great to use and to look at. It sets very nicely with our other appliances. The usable space inside is very good and I really like the soft, easy closing door. We made the right choice!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my microwave
on September 21, 2023
Posted by: Karla G
Absolutely love all of our GE Profile appliances. Best microwave I have ever had and looks amazing 🤩
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on September 27, 2023
Posted by: Mike4953
The Microwave is very easy to use and set up. The personal that set it up had no problems with it at all.
Response from geappliances.comBy Charlie@GEAppliances, October 6, 2023
Hi there,
Finding the right appliance for you is an exciting moment, especially when it comes to something that typically sees a lot of use like a microwave, and we’re thrilled that you decided to make GE Appliances a part of your home.
We really love the sleek appearance it provides to your kitchen. We truly appreciate you taking the time to leave us your feedback and please feel free to reach out with anything you may need. Have a great day! -Charlie@GEAppliances
Finding the right appliance for you is an exciting moment, especially when it comes to something that typically sees a lot of use like a microwave, and we’re thrilled that you decided to make GE Appliances a part of your home.
We really love the sleek appearance it provides to your kitchen. We truly appreciate you taking the time to leave us your feedback and please feel free to reach out with anything you may need. Have a great day! -Charlie@GEAppliances
Written by a customer while visiting geappliances.com