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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,739 reviews
5 Stars
2,403
4 Stars
742
3 Stars
249
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,742 out of
3,237)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
5
Clean lines and easy to use
on January 7, 2024
Posted by: JR63
from Bozeman, Montana
I decided to purchase GE Profile appliances to upgrade the previous ones. This microwave was easy to install and has great and easy to learn features. I love the Bluetooth connectivity to the range so I can sync the light and fan to the range.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the look
on January 7, 2024
Posted by: Brandi H
I really love the look. The buttons are a little hard to push and it takes a little longer to cook things than my prior microwave. Other than that I am extremely pleased with it.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome Features
on January 9, 2024
Posted by: Nana Waldo
from Indiana
I Love it!! AWESOME. I just Love all GE products. Won’t buy nothing but GE!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice and compact
on January 10, 2024
Posted by: MSR GE
It’s a nice enough microwave.
The under the counter light blew 3 days after installation. Now I have to wait another 4-6 weeks for a lightbulb.
The under the counter light blew 3 days after installation. Now I have to wait another 4-6 weeks for a lightbulb.
Response from geappliances.comBy Tierra, GE_Appliances, January 19, 2024
Hello there,
Thank you so much for taking the time to connect. We appreciate the feedback regarding your microwave and we're sorry that the counter light blew out. We're so glad to hear that you're pleased with the unit and the issue is being resolved.
We hope that you will enjoy your appliance for many years to come. Best wishes. - Tierra@GEAppliances
Thank you so much for taking the time to connect. We appreciate the feedback regarding your microwave and we're sorry that the counter light blew out. We're so glad to hear that you're pleased with the unit and the issue is being resolved.
We hope that you will enjoy your appliance for many years to come. Best wishes. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
very nicely styled
on January 10, 2024
Posted by: Cindy Bea
from Ocala, Florida
This is a very nice microwave. I do have an issue with the reheat feature. When I reheat a plate, it always ends up with a sensor error and I can't figure out why. Also, it really needs a "soften" feature on it.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Zahira, GE_Appliances, January 13, 2024
Hello There! Thank you so much for choosing GE Appliances for your home. We are so sorry that you are experiencing an error code when using the reheat feature. We recommend to reset the appliance by turning off the breaker for 2-3 minutes. If this issue persists, service is required. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or scheduling online at the link below:
http://www.geappliances.com/ge/service-and-support/service.htm
We will be forwarding your feedback about the soften feature over to our product team as we are always working to improve our products. We hope that this helps! Have a wonderful day!
http://www.geappliances.com/ge/service-and-support/service.htm
We will be forwarding your feedback about the soften feature over to our product team as we are always working to improve our products. We hope that this helps! Have a wonderful day!
Written by a customer while visiting geappliances.com
Customer Rating
3
Pleased
on January 10, 2024
Posted by: Richard19
from Prescott,AZ
The exhaust fan lets in cold air. Other than that we are pleased with the purchase.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Brittany, GE_Appliances, January 16, 2024
Hey there,
We appreciate you for taking the time to provide feedback on your new microwave. The unit has the ability to be recirculating or externally vented. For the recirculating ventilation, the unit will pull the air from the cooktop and vent upward from the top front of the unit. This air may be cooler as it is cooled down through the process. If the unit is externally vented and you are experiencing an issue with exterior cold air entering the home, this may be an installation issue. We would recommend verifying the unit is fully sealed within that ventilation. We hope this helps. We appreciate you taking time to connect with us. Have a good day!
-Brittany@GEAppliances
We appreciate you for taking the time to provide feedback on your new microwave. The unit has the ability to be recirculating or externally vented. For the recirculating ventilation, the unit will pull the air from the cooktop and vent upward from the top front of the unit. This air may be cooler as it is cooled down through the process. If the unit is externally vented and you are experiencing an issue with exterior cold air entering the home, this may be an installation issue. We would recommend verifying the unit is fully sealed within that ventilation. We hope this helps. We appreciate you taking time to connect with us. Have a good day!
-Brittany@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Love my new microwave
on January 11, 2024
Posted by: Jonathan O
We like our new microwave. The only 5ging is that the fan is very loud compared to other microwavew we had in the past.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Functionality
on January 11, 2024
Posted by: LPC100
from Florida
So far, it has been nice. I like having the buttons on the bottom as opposed to the side- makes it easier to reach.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com