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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,739 reviews
5 Stars
2,403
4 Stars
742
3 Stars
249
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,742 out of
3,237)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
5
Great features
on January 12, 2024
Posted by: Jp1836
So far the MW is very good. The techs had no issues installing.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice microwave
on January 13, 2024
Posted by: Emsarah
from WI
The light inside the microwave and the outside light that is over the stove is not bright enough, very dim
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Profile Problems!
on January 15, 2024
Posted by: StinkyProfile1
from Chicago
We purchased a GE Profile microwave in March of 2021, and it has begun to off gas a horrible smell when we use it. Is this what consumers can expect from GE Products?
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 24, 2024
Oh no! We are so sorry to hear that your microwave is now letting off a gas smell while in use. This is not normal operation and is definitely not the consumer experience that we strive for. We strongly encourage you to schedule service with one of our certified technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home, and we are confident that our technicians will get your microwave back up and running as quickly as possible! - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home, and we are confident that our technicians will get your microwave back up and running as quickly as possible! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great & Wonderful Microwave
on January 15, 2024
Posted by: Big Beautiful
After several weeks I have become more impressed with this Over the Range microwave oven. Simple things like no door latch to release, the right side has an indent for your fingers, just pull and its open. The same when you close the door, a gentle push and the door classes and latches. The first six numbers on the panel are for instant on, touch the number and 1 through 6 instantly begins to run.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great look, great features!
on January 15, 2024
Posted by: RONYRA77
from Texas
Much better than our older GE microwave. I've had it for about a month now, so far so good. The food is definitely a lot warmer than in our older one in less time. The look of the microwave is very nice and compliments our other new appliances.
Written by a customer while visiting geappliances.com
Customer Rating
5
Very nice appliance
on January 15, 2024
Posted by: Kim220
from Suffolk, VA
Love my microwave. It is large, easy to clean and very user friendly. Cooking controls are clear and easy to navigate. Perfect compliment to my kitchen!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Fool me once
on January 17, 2024
Posted by: CamienoGE
from Naples, Fla.
After owning this microwave for six years, but only using it half the time as it’s in a vacation home my microwave died. Was advised by GE to buy a new one. I talked to my appliance repair man and he said they are a piece of junk so purchase an extended warranty in the future. What a shame for an American manufacturer to give us a product like this.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, January 24, 2024
Hello- We are very sorry to hear your microwave failed after 6 years. We can certainly understand how upsetting this would be and apologize for your inconvenience. The price of this microwave is significantly less now, and it makes more sense to invest your money into a new model than to repair this one. We hope that you will give us another chance to earn back your trust and business in the future. Thank you! Joyce@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Not recommend
on January 17, 2024
Posted by: Ddna1
from Colorado
Purchase late 2019, first week started making a loud noise, I have read that on other reviews, but couple weeks after that, the filter cover broke really cheap and for the last year and a half it’s been a decorative piece above the range, has not worked. It started with the fan, just not setting off and then none of the buttons started to work at all. Very disappointed. We had our last profile microwave since 2002 that we replaced with this one. Luckily we kept it because that’s what we are using.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, January 24, 2024
Hello- We appreciate you reaching out about your microwave. We can understand how frustrating this is for you and your family and we would like to help. We will be reaching out to you via email soon to get a little more information. Thank you! Joyce@GEAppliances
Written by a customer while visiting geappliances.com