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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,739 reviews
5 Stars
2,403
4 Stars
742
3 Stars
249
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,742 out of
3,237)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
5
Great features
on February 8, 2024
Posted by: TommyB52
from Alabama
Very nice design. Fits space well. Good operation. Would definitely recommend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very nice microwave!
on February 9, 2024
Posted by: Mac17
from Virginia
Microwave works great! No issues with heating or defrosting food. Light over stove top is good. Vent fan clears away very easily. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on February 10, 2024
Posted by: Kbse
from AZ
I have always bought GE appliances. This microwave is not what I expected. Door is very wide. Buttons are hard to push.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, February 14, 2024
We're sorry to hear that you're less than satisfied with this microwave. The buttons are hard to push as the appliance is new. It will loosen up upon the frequent usage. We hope that the more you use your appliance the more you will like it.
Written by a customer while visiting geappliances.com
Customer Rating
2
DOOR TOO BIG
on February 10, 2024
Posted by: Wishwell
from Vermont
The door is so big you have to step back to open it and then forward to put the food in. It can only be opened with the right hand. The buttons are hard to push and the fan one requires cycling through all settings to get to OFF. It also sticks out 2" beyond the cabinets.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, February 14, 2024
We appreciate you taking a moment to connect and share your thoughts on this microwave. With this in mind, we are going to be forwarding the feedback you've shared with our product team. This way we can keep this in mind when looking for improvements we can make for our models going forward. Thanks again for getting in touch.
Written by a customer while visiting geappliances.com
Customer Rating
2
Not excited, considering the cost
on February 10, 2024
Posted by: CBeam
from Iowa
Pros: Aesthetically appealing, somewhat functional. Cons: Not much I’m excited about. Doesn’t compare to the Kenmore Elite microwave we had previously. Burns popcorn every single day, generates an error code and tone, as if the popcorn isn’t cooked. Maybe it has a bad sensor, as we are using the “popcorn” feature. The interior size is small compared to the overall size of the microwave. Our previous model had 3 cooking options, microwave, convection, combination; 6 sensor cook options, 4 sensor reheat options, 5 auto defrost options, 4 soften options, 4 melt options, and 4 auto combination options. This model has sensor cooking features: auto cook, reheat, defrost, popcorn, potato, steam, and express cook options. Not nearly as many options, compared to our previous model. I wouldn’t choose this microwave again. I had hoped it would perform as well as our previous model, disappointing for the cost. I tolerate it because we purchased the entire Profile ensemble and I wanted everything to match.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Joyce, GE_Appliances, February 14, 2024
We appreciate your purchase and your feedback and will be certain to share this with our team. We can understand how upsetting it can be when a new appliance doesn't meet your expectations. We want you to be happy with your purchase. Due to variability in the way popcorn will cook, even within the same brand, it may be necessary to reduce the cooking time to prevent burning. Other reasons that popcorn may not cook properly: ~ Using low fat popcorn instead of regular. ~ Old popcorn (not enough moisture to pop). ~ Using a small bag size. ~ Putting the bag upside down in the microwave. If these suggestions aren't helpful, please feel free to reach out to GE Consumer Service at 1-800-432-2737.
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect microwave
on February 11, 2024
Posted by: Mickic
from Cherry Hill NJ
It’s incredible. Didn’t realize my old one was so
Inefficient. Love the look of the microwave. And it fit perfectly. It has all the features that I need. Love love love 💕
Inefficient. Love the look of the microwave. And it fit perfectly. It has all the features that I need. Love love love 💕
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Door to Wide
on February 11, 2024
Posted by: 429r
from Chico, Ca 95928
bought to replace older ge micro way. the one i wanted wasn't in stock . this one was one sale .
don't like the contols on door , this makes the door to large and reduces viewing window size .
short people like to see food cook too First Morning wife scraped he cheek on door corner. she was use to
smaller door on older model with controls on front panel .. filed corner remove sharpness . she's happy
I just hope the controls hold up on the door
don't like the contols on door , this makes the door to large and reduces viewing window size .
short people like to see food cook too First Morning wife scraped he cheek on door corner. she was use to
smaller door on older model with controls on front panel .. filed corner remove sharpness . she's happy
I just hope the controls hold up on the door
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
I expected better from GE
on February 11, 2024
Posted by: Sjpdon
Product functions ok but is expensive for its relatively limited feature set. Full width door looks sleek but 30” wide door is awkward and inconvenient. What’s worse is that lower part of window is opaque and significantly limits view of items In the oven. This is an oven designed to be installed above a range/cooktop. Ridiculous to block the view into the oven.
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, February 13, 2024
We cannot thank you enough for this valuable feedback. This is great information on how we can improve our product and we will make sure that it is shared with our design teams.
Written by a customer while visiting geappliances.com