geappliances.com Customer Reviews Collected from geappliances.com
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 3,738 reviews
5 Stars
2,403
4 Stars
741
3 Stars
249
2 Stars
122
1 Star
223
85%of customers recommend this product. 
(
2,741 out of 3,236
)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
1 out of 5
1
Crapped out in less than 2 years
on September 11, 2019
Posted by: kadMT
from Montana
We've had this microwave less than two years and used it regularly. It has now stopped working less than two years from our purchase date, but after the warranty expiration. Not happy.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy SHARON@GEAGE_Appliances September 17, 2019
Hello kadMT - Thanks for your review. We’re truly sorry for your experience. If you will email your details to eResponse@geappliances.com, we’ll be happy to look into this for you. In your email, please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Worse Microwave Ever
on October 28, 2021
Posted by: Gpowers
from St Louis Mo
Microwave stop working one month after one year warranty expired and read other reviews about microwave having electrical issues that generally happen after one to two years and costly to repair. GE is aware of this and need to take microwave off the market and reimburse the consumer!
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Sharon@GEAGE_AppliancesOctober 29, 2021
Hi, We're so sorry to hear your microwave has stopped working one month beyond the warranty period. This sounds incredibly frustrating and is not the ownership experience we strive for. We'd like to get some additional information and we'll be reaching out to you via email. Thanks for the feedback, we wish you had a better experience than this! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
No external handle! Dimensions are misleading
on February 22, 2024
Posted by: MarkNYC
from New York, NY
This is a good looking microwave, with plenty of space inside. Controls are a little hard to push. We would be completely satisfied except for the internal handle. Before buying, we checked dimensions online. The needed width is 30 inches, which would fit exactly into the space. HOWEVER, nowhere is it indicated that there must be extra space on the right in order to fit your fingers behind the door to pull it open. We're looking for a handle to stick on the door so we can open it more easily. Right now we have to put our hands on the top and bottom of the door and pull it open. We usually leave it open when not using it to make it easier.
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Like the chef connect.
on January 5, 2016
Posted by: partyof6
from Iowa, United States
I bought this microwave oven a month ago to go compliment the GE Gas Range that I purchased. In general the microwave oven has performed as expected. On one occasion the vent fan turned on automatically while both ovens and the cooktop were in use. The chef connect was setup to not activate the vent fan. Once the vent fan came on it would not turn off. This leads me to believe that there are quality problems with the microwave oven. The door to the oven seems "flimsy" because the hinge has excessive free play vertically. The buttons on the microwave oven have to be pushed hard to activate them.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Great feature!
on June 17, 2016
Posted by: KK64
from Seneca, SC, United States
I purchased the microwave to match the other slate color appliances. It is very large & bulky. Because the features are made on the door instead of the side it is huge! You must be careful opening it up as I have fit myself in the head a couple of times. If it has a light inside you can't tell what's in it becaus the front panel is so dark.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
FANTASTIC!!
on December 23, 2016
Posted by: Mesquitebev
from Henderson, NV, United States
Best microwave I have ever used in the past 30 years!! Easy to use, easy to understand options, easy to clean -- just EASY, EASY, EASY! I would purchase this microwave again in a minute! This Profile Series is great!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
So far, so good!
on April 1, 2017
Posted by: Krisik
from Yardley, PA, United States
I just had this installed today. So far, so good. I haven't used the microwave extensively yet but I have noticed it is stronger than my old one. Reheating my tea for 1 minute made it much hotter, faster than my old GE microwave. That's not a bad thing. I'll add more to this post as time goes on.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Stylish and quiet
on December 29, 2018
Posted by: RLhouse
from Maryland
Heats up my food quietly and evenly hot on all sides. The vent fan, which has 4 levels (low, medium, high, and boost), runs less noisier than my old non-GE microwave. I love that is stylish and the control panel is on the bottom (not on the right side), and there’s no door handle to worry about not matching with my old GE range/oven’s door handle. I also like the glass turntable - easy to clean. The interior panels are grey and seem easy to clean (my old microwave had stainless steel panels abs they were hard to clean). I haven’t cooked anything yet to make the panels dirty, so I guess I’ll find out later.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
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