geappliances.com Customer Reviews Collected from geappliances.com
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 3,738 reviews
5 Stars
2,403
4 Stars
741
3 Stars
249
2 Stars
122
1 Star
223
85%of customers recommend this product. 
(
2,741 out of 3,236
)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
5 out of 5
5
Great built in microwave
on October 5, 2019
Posted by: Texas Doc
from The Woodlands, Texas
Nice looking, enough interior space (one of the biggest in the market), good features, reasonable price
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Broke after 2 years
on September 17, 2020
Posted by: Chadpw84
from Winston-Salem NC
Had this microwave for two years and the Control board has already went. It’s crazy that the microwave I had in college still works to this day moved with me multiple times over a five to ten years. This microwave cost 10 times as much is never been moved and broke in just over two years!
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Terrible product
on January 8, 2021
Posted by: Disappointed in NJ 2
from New Jersey
Just install this microwave. I used to for maybe a total of 2 hours and it just shut off. Totally black screen, checked the breakers in the house. No issue. Used the plug for a different appliance, no issue. The microwave is just dead in the wall. Now I have to call a service appointment. Poor quality!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Olga@GEAGE_AppliancesJanuary 19, 2021
Hello Disappointed in NJ 2 - Thank you for your review. We are sorry to hear your microwave stopped working and you have to schedule a service appointment. For more help with your concerns, please reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We appreciate your feedback and look forward to hearing from you.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Not working after 3 weeks!
on December 2, 2021
Posted by: Naomi29
from Little Egg Harbor
Three weeks after it was installed the microwave stopped working! No power!Repairman said the motherboard needed to be replaced. Who knows when that part will come in.
Really , used for twenty days and it is shot!
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Guy@GEAGE AppliancesDecember 7, 2021
Hi there, we're so sorry to see your microwave stopped working just 3 months after you received it. We can only imagine your disappointment considering we'd never expect this for our consumers. With that said, we appreciate your patience as you wait on a part. We're confident our technician will be able to get you taken care of.

We appreciate you bringing this to our attention and we're wishing you the absolute best.

Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Product is bad quality
on January 13, 2022
Posted by: Abdas
from Greer , SC
Product broke twice with all parts now replaced and repeat issue
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Vikki@GEAGE_AppliancesJanuary 14, 2022
Hi - We are saddened to hear about the difficulty you have experienced with your GE microwave and apologize for your disappointment and inconvenience. We are glad to see you have been in touch with our consumer relations team and have service scheduled to repair the unit. Please contact consumer relations directly if you have any additional questions or concerns. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Good, but not there yet!
on January 25, 2016
Posted by: davidlouise
from Swanton, VT
Glass is too dark to see inside during daytime - controls need backlight so at night you don't need to turn on room light to see what you're doing!
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Too large
on October 25, 2016
Posted by: Morganmom50
from Indianapolis, IN, United States
The design makes the entire front of the microwave open. The interior is no larger than any other microwave I have owned. The entire front as the door is difficult to maneuver.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Quality
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Microwave
on March 6, 2017
Posted by: DMSs
from Nebraska, United States
Light in microwave very dim. Difficult to see while in use.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
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