 |
Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,758 reviews
5 Stars
2,406
4 Stars
750
3 Stars
253
2 Stars
124
1 Star
225
85%of customers recommend this product.
(
2,747 out of
3,245)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
1
Broke after 2 years
on September 17, 2020
Posted by: Chadpw84
from Winston-Salem NC
Had this microwave for two years and the Control board has already went. It’s crazy that the microwave I had in college still works to this day moved with me multiple times over a five to ten years. This microwave cost 10 times as much is never been moved and broke in just over two years!
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible product
on January 8, 2021
Posted by: Disappointed in NJ 2
from New Jersey
Just install this microwave. I used to for maybe a total of 2 hours and it just shut off. Totally black screen, checked the breakers in the house. No issue. Used the plug for a different appliance, no issue. The microwave is just dead in the wall. Now I have to call a service appointment. Poor quality!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 19, 2021
Hello Disappointed in NJ 2 - Thank you for your review. We are sorry to hear your microwave stopped working and you have to schedule a service appointment. For more help with your concerns, please reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We appreciate your feedback and look forward to hearing from you.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not working after 3 weeks!
on December 2, 2021
Posted by: Naomi29
from Little Egg Harbor
Three weeks after it was installed the microwave stopped working! No power!Repairman said the motherboard needed to be replaced. Who knows when that part will come in.
Really , used for twenty days and it is shot!
Really , used for twenty days and it is shot!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, December 7, 2021
Hi there, we're so sorry to see your microwave stopped working just 3 months after you received it. We can only imagine your disappointment considering we'd never expect this for our consumers. With that said, we appreciate your patience as you wait on a part. We're confident our technician will be able to get you taken care of.
We appreciate you bringing this to our attention and we're wishing you the absolute best.
Guy@GEA
We appreciate you bringing this to our attention and we're wishing you the absolute best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Product is bad quality
on January 13, 2022
Posted by: Abdas
from Greer , SC
Product broke twice with all parts now replaced and repeat issue
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, January 14, 2022
Hi - We are saddened to hear about the difficulty you have experienced with your GE microwave and apologize for your disappointment and inconvenience. We are glad to see you have been in touch with our consumer relations team and have service scheduled to repair the unit. Please contact consumer relations directly if you have any additional questions or concerns. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Good, but not there yet!
on January 25, 2016
Posted by: davidlouise
from Swanton, VT
Glass is too dark to see inside during daytime - controls need backlight so at night you don't need to turn on room light to see what you're doing!
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Too large
on October 25, 2016
Posted by: Morganmom50
from Indianapolis, IN, United States
The design makes the entire front of the microwave open. The interior is no larger than any other microwave I have owned. The entire front as the door is difficult to maneuver.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Microwave
on March 6, 2017
Posted by: DMSs
from Nebraska, United States
Light in microwave very dim. Difficult to see while in use.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Unhappy with this microwave
on September 1, 2017
Posted by: Frenchy girl
from NJ
I debated on getting this model since it matches the g e range. I was going to buy A kenmore or another g e microwave that has a regular handle and small door. I have multiple issues with this micro. First, It arrived damaged with multiple scrathes on the front of the door panel. Also there were multiple small dents in the stainless panel too. Under the touchpad it also bulged out a little and looked odd. We called sears, they brought a new one a week later and took the damaged micro. After using this for a month or so, I realized that having the sleek look without the handle is a major minus. The door is too big and bulky in my small kitchen. The keypads are impossible to read the words and options without my reading glasses. The micro is way bigger then I would ever need. After cooking a baked potato on the baked potato setting, I literally scorched the inside of my throat. When I put in a bag of frozen steam rice, the bag exploded on two occasions and food everywhere to be cleaned inside the entire oven. Defrosting rolls do not defrost uniformly. The exhaust fan is powerful but loud on the last two settings. Needless to say. I am sorry I bought this microwave.i really don't like the huge door or the key pad buttons that you cannot see because the words aren't bold or bright. Does not cook frozen bread well on defrost setting and takes too long. Anything on high setting such as baked potato or rice bags, get way too hot.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
3
Written by a customer while visiting geappliances.com