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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,738 reviews
5 Stars
2,403
4 Stars
741
3 Stars
249
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,741 out of
3,236)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
4
Overall this I an excellent microwave oven.
on May 11, 2025
Posted by: Nee24
Activity selection buttons are difficult to use
It takes ze er attempts before activation
It takes ze er attempts before activation
Written by a customer while visiting geappliances.com
Customer Rating
3
Brittle plastic, fragile wiring, looks nice
on May 12, 2025
Posted by: Erik N
I've owned this model for 7 years and experienced most of the issues that are described in the low-rated comments: brittle plastic and poor wiring that blows the circuit breaker.
After 2 years, the front panel got a crack in it near the handle. The panel that conceals the control electronics cracked where the screw holds it in place. The left-most number on the front panel is dead, so we make "OPCORN."
Now that it is blowing the breaker randomly and it starts cooking when the power is restored (kinda dangerous recovery from a failure mode!), it's time to replace it. And yes, I did check the micro switches; they're fine.
It is stylish in the slate color and connected well to the gas range via the Chef Connect, so I never had to set the clock and the vent reliably turned on when the gas stove turned on.
I'm happy to see this is no longer manufactured and hope that the replacement I find is more reliable.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, May 13, 2025
We are sorry to see that your microwave is needing to be replaced. We are going to forward this over to our product team to review. This will allow us to look for improvements we can make going forward. Thanks again for sharing this with us.
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Genius
on May 15, 2025
Posted by: Tony micro
from Georgia
Love the microwave heats fast with the touch of one button. Holds a whole chicken popcorn potato to whatever you want to eat, do all the cooking for you.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Need better Control
on May 19, 2025
Posted by: 802 cape
Product looks great without the use of a handle, but the control buttons need to be pressed quite firmly for operation.
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks and features a big plus
on May 19, 2025
Posted by: pamela menzies
from Galveston Tx
Large cap, easy to use controls. features are great, instillation was seamless, like the filter ventilation.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy install
on May 19, 2025
Posted by: Jhust
from Charleston SC
Easy straightforward install, needed an extra set of hands but after using the provided templates everything went together easy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Matched existing
on May 21, 2025
Posted by: Mirconuker
Matched existing microwave same style as I had before
Written by a customer while visiting geappliances.com
Customer Rating
2
Breaks
on May 26, 2025
Posted by: KellyGE
I love the design but this microwave has some serious issues. We bought this microwave and around a year time the door had crunched on a wire and cut it in half. We thought maybe the installers had not done it correctly and bought this microwave again. Now it is not coming on and the electrician said it’s not an electrical issue do we need to have an appliance specialist come look at it. We’ve never had issues with microwaves before so we do not want to spend the money for a repair when issues keep occurring with this make and model. Very disappointed with this as otherwise it’s a nice microwave.
Response from geappliances.comBy Adrian, GE_Appliances, May 29, 2025
We are excited that you are enjoying the design of this microwave. We encourage you to schedule service with one of our technicians to get this wire issue on this microwave properly addressed. You can schedule an appointment with a Bodewell technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com