 |
Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,738 reviews
5 Stars
2,403
4 Stars
741
3 Stars
249
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,741 out of
3,236)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
5
Microwave
on December 13, 2025
Posted by: Cumbers
[This review was collected as part of a promotion.] So far, no issues or problems. We always buy GE products.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Unable to schedule a repair for keys not working
on December 13, 2025
Posted by: NeelRag
from Frederick, MD
My problem with the microwave is its keys are not working and I scheduled a repair. They couldn’t make it, and after me calling them they said the repair person called and told them that he couldn’t make it. He never called me. When I try to schedule again online it says I have to call the phone number to schedule the repair. When I call it disconnects after few prompts. When I could get into contact with a person she said I have to call someone other than Boswell and they couldn’t help.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, December 16, 2025
We see that you are working with someone on our team. Please continue working with them. Our Bodewell service team can be reached by calling 1-833-426-3393 M-F 8:00-8:00 EST.
Written by a customer while visiting geappliances.com
Customer Rating
5
Good microwave
on December 16, 2025
Posted by: Sgoode8
from 490 Kettle Pond Drive
Good microwave; we were replacing another GE Profile after 13y and only four replacements of the proverbial stupid fuse. Still, chose GE Profile again, so I guess that makes this a positive review. You think?
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good Enough - but not what was expected
on December 22, 2025
Posted by: T Samalaig
from Oh
[This review was collected as part of a promotion.] We bought this microwave to replace the same model we bought in 2019 which recently stopped working. Both are the PVM9005 model line and we were told by multiple sales people from different stores the new one would be the same dimensions and would fit on previous mount easy peasy. Original model was PVM9005SJ3SS and this new one was PVM9005SJ8SS. Long story short, new one looks like a smaller twin. It is about 1” shorter and 1” less deep so old mount wouldn’t work even if it had same support tabs which it didn’t. We actually like the new dimensions better and GE appears to have fixed a few problems like the design of problematic door latch that fails after a few years and the vent fan which now starts in highest speed instead of on low speed. We’ll see if anything else got better. One other negative is old one had two over counter lights and this new one only has one. How they can claim both are the same pvm9005 model line is beyond me when external dimensions are different and internal cooking area opening is much smaller. The Chef Connect feature still works with our matching GE Profile stove.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Diego, GE_Appliances, December 22, 2025
We would like to clarify some information regarding the difference between models. It is normal to experience some changes when newer versions of a model are released. Details such as installation requirements, mounting brackets can vary from model to model.
We are going to share your feedback regarding the unit's interior capacity and cooktop light with our product team for review.
We are going to share your feedback regarding the unit's interior capacity and cooktop light with our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
I LIKE EVERYTHING SO FAR
on December 27, 2025
Posted by: SHYMICROWAVE
from LAS VEGAS, NV
[This review was collected as part of a promotion.] I LIKE EVERYTHING ABOUT THIS UNIT. I GOT IT ON SALE. IT IS PERFORMING WELL AND LOOKS GREAT!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Profile Microwave
on December 27, 2025
Posted by: Rudolph the Courageous
Love this microwave- does a great job. Lots of power so experiment.
Written by a customer while visiting geappliances.com
Customer Rating
5
Controls
on December 30, 2025
Posted by: 410Mom
I am very pleased with my new microwave. I especially like the controls on the bottom front of the door so that I can reach them easily.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good
on December 31, 2025
Posted by: Shez2
from WA
Nice looking and a tad hotter than many. The only downside is that your finger has to be exactly in the right spot on a push button for it to work.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com