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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,738 reviews
5 Stars
2,403
4 Stars
741
3 Stars
249
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,741 out of
3,236)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
4
Excellent with one exception
on January 1, 2026
Posted by: MmPC
Like everything about it except many of the buttons have to be pushed really hard. Had service come and he just said it has to be pushed very firmly.
Response from geappliances.comBy Adrian, GE_Appliances, January 29, 2026
The buttons on the control panel do require some force. This is normal. We are happy that you are enjoying your beautiful new microwave, and we are confident that you will enjoy the turntable on/off feature. This feature allows the user to have complete control over this microwave turntable with flexible options that switch the turntable on and off.
Written by a customer while visiting geappliances.com
Posted by: FelixJma
from chicago, IL
Great upgrades on this amazing microwave. the ventilation, controls, capacity and ease of use has made this a great purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on January 7, 2026
Posted by: Jackson 27
So far it's working great for the past few weeks we've had it.
Response from geappliances.comBy Tierra, GE_Appliances, February 5, 2026
Thanks for taking the time to share how it's going with your new microwave. This unit is simple to use and gets the job done. We hope you will enjoy it for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
3
Keys on Touchpad had to Press
on January 9, 2026
Posted by: KD26
Just installed this to replace an 11 yr old GE microwave which keypad went bad. Opted for this new profile model with its clean looks. As mentioned by other reviews, the touchpad is VERY had to press on all keys. This definitely needs to be addressed in future models.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Don, GE_Appliances, January 15, 2026
We recommend scheduling service with our Bodewell team by calling 1-833-426-3393 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
CONTROLS
on January 9, 2026
Posted by: Oldman 47
Like the position of the controls, great for short people to operate
Response from geappliances.comBy Diego, GE_Appliances, February 4, 2026
We’re happy to hear you like the convenient position of the controls perfect for easy operation!
This microwave also offers a spacious 2.1 cu. ft. capacity with 1,000 Watts of power, delivering fast, even cooking for family meals and everyday favorites. With Chef Connect, you can enjoy added convenience by syncing clocks and range elements with the microwave’s surface light and vent with just a single touch.
Thank you for choosing GE Profile for your home!
This microwave also offers a spacious 2.1 cu. ft. capacity with 1,000 Watts of power, delivering fast, even cooking for family meals and everyday favorites. With Chef Connect, you can enjoy added convenience by syncing clocks and range elements with the microwave’s surface light and vent with just a single touch.
Thank you for choosing GE Profile for your home!
Written by a customer while visiting geappliances.com
Customer Rating
2
Short lifespan
on January 31, 2026
Posted by: CSHER
from NJ
Replacement unit needed- first unit died in 2 yrs. Had no real choice in replacement due to space limitations. When it works, no issues.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, February 2, 2026
We're happy to hear that your new microwave oven is working well so far. Let us know if there is anything we can assist with.
Written by a customer while visiting geappliances.com
Customer Rating
1
No high hopes
on February 4, 2026
Posted by: KCnVA
from VA
This is my third GE microwave, including two Profiles and a Cafe in 6 years. I frankly don't have high hopes for this one either but at least it was cheaper than the cafe.
Response from geappliances.comBy Adrian, GE_Appliances, February 5, 2026
We are honored to have you as a part of the GE Appliances family, and we are confident that this GE Profile microwave will serve you well for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
5
Installation
on February 6, 2026
Posted by: ljh50
They were on time and cleaned up after the installation. Great Service.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com