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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,758 reviews
5 Stars
2,406
4 Stars
750
3 Stars
253
2 Stars
124
1 Star
225
85%of customers recommend this product.
(
2,747 out of
3,245)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
1
No high hopes
on February 4, 2026
Posted by: KCnVA
from VA
This is my third GE microwave, including two Profiles and a Cafe in 6 years. I frankly don't have high hopes for this one either but at least it was cheaper than the cafe.
Response from geappliances.comBy Adrian, GE_Appliances, February 5, 2026
We are honored to have you as a part of the GE Appliances family, and we are confident that this GE Profile microwave will serve you well for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
2
My observation
on February 8, 2026
Posted by: Geomollx
Noise level to loud
Buttons to hard to press select
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Vikki, Haier_Appliances, February 11, 2026
We value your feedback. If you feel this is an issue with your microwave, we encourage you to contact our GE Appliances service team - Bodewell at 1-833-426-3393 to have your unit evaluated and repaired as needed.
Written by a customer while visiting geappliances.com
Customer Rating
4
HARD PRESSES
on February 11, 2026
Posted by: Hard Press
from Henderson, NV
The microwave fits my needs. However, selecting cook time or other features is difficult -- I need to press very hard in order for them to work.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice microwave
on February 16, 2026
Posted by: Boo1530
from Washington
Love the "bottom controls" option but they are really hard to push.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works well and matches the range
on February 19, 2026
Posted by: Tiponinn
from Fort Hunter NY
Works well, looks good. The only issue I have found is the under lighting generates to much heat inside the unit. Going to try using a LED bulb instead of the factory one.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, February 20, 2026
We'd like to share some information about the heat you are noticing from the lamp. This can be normal to notice, if the cooktop lights are left on full power for prolonged periods, the unit and bottom of the microwave will become warm to the touch. We only recommend using the bulbs intended for this model, part WB25X10030, as we haven't tested the application of other bulbs and can't confirm their efficiency. If you believe the unit is getting warmer than normal, we recommend making an appointment with our Bodewell service team. To make an appointment with one of our Bodewell technicians, please call 1-833-426-3393 or visit this site: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
3
Average
on February 19, 2026
Posted by: Gesu
Small capacity and the orator sensor does not work very well.
Response from geappliances.comBy Joyce, GE_Appliances, February 19, 2026
We want to assist you with your sensor feature on your microwave. It is important not to use this feature twice in succession on the same food portion because it can overcook your food.
Please review page 12 in your manual for more details.
https://products-salsify.geappliances.com/image/upload/s--3cAFKvZS--/c53b57221d46c98d126e1168079d0431254bd385.pdf
If you feel there is an issue with your sensor, please reach out to our Bodewell service team by calling 1-833-426-3393 M-F 8:00-8:00 EST.
Please review page 12 in your manual for more details.
https://products-salsify.geappliances.com/image/upload/s--3cAFKvZS--/c53b57221d46c98d126e1168079d0431254bd385.pdf
If you feel there is an issue with your sensor, please reach out to our Bodewell service team by calling 1-833-426-3393 M-F 8:00-8:00 EST.
Written by a customer while visiting geappliances.com
Customer Rating
4
Under Microwave light
on February 19, 2026
Posted by: Paul 9397
The under microwave light is very dim compared to previous model like this. Disappointing
Clock light to to bright.
Clock light to to bright.
Response from geappliances.comBy Julia, GE_Appliances, April 9, 2026
We appreciate your feedback on the cooktop light and the clock light. We will be sure to share your thoughts with the product teams for further review.
Written by a customer while visiting geappliances.com
Customer Rating
4
New Microwave
on February 26, 2026
Posted by: Bubpy609
from Ohio
The only thing that was a concern was pairing the Chef connect to my range . Called GE and the tech and I couldn’t get the 2 to connect . A GE repair man came to my house and got it to work . He said that it needs to be paired within 30 Seconds. He unplugged the microwave and paired it . Instructions for pairing need updated.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Don, GE_Appliances, March 6, 2026
Chef Connect is one of our favorite features to use because it makes sure that all of your compatible appliances are synced! Your Chef Connect will connect properly when following the instructions found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=22487. We're glad to hear the technician was able to assist.
Written by a customer while visiting geappliances.com