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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,758 reviews
5 Stars
2,406
4 Stars
750
3 Stars
253
2 Stars
124
1 Star
225
85%of customers recommend this product.
(
2,747 out of
3,245)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
2
Cheap and not worth it. Look for other brands
on March 14, 2026
Posted by: Sleepy000
Low quality, not like GE used to be. The plastic on the do all buckled up and even in 4 month of ownership. Impossible to find warranty registration service.
Response from geappliances.comBy Diego, GE_Appliances, March 18, 2026
We would like to share some information regarding the durability of your microwave. Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with your product, we’re here to help.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great looking and serving equipment.
on March 15, 2026
Posted by: bisu
It is very good equipment and useful for any home, however the operating buttons are not very friendly. Needs a few hard touches for machine start working.
Response from geappliances.comBy Jonathon, GE_Appliances, April 10, 2026
We're glad that you are overall enjoying your new microwave. We will be passing your feedback about the buttons being hard to press over to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
What he said
on March 23, 2026
Posted by: Sir William the 82nd
This microwave is heads over the one it replaced. And its better looking
Written by a customer while visiting geappliances.com
Customer Rating
4
easy to use
on March 25, 2026
Posted by: splinters26
from 188 Worman Road
less power than our last Profile. Smaller interior
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Dianna, GE_Appliances, April 3, 2026
We will pass your feedback on about the power level and small interior along to our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
2
Can’t see in the window!!!!
on March 25, 2026
Posted by: Tgbhome
from Az
Not being able to see into the window of the microwave to observe the food as it is cooking has received this two star rating. It is understandable that the window is a bit higher due to the controls along the bottom of the microwave. But why in God‘s name would the bottom third of this window be blacked out so you can’t see in???!! I’m guessing that one would have to probably be at least 6 feet tall to see into this microwave window hence your two star rating hopefully this design has been improved.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Diego, GE_Appliances, March 27, 2026
We thank you for sharing your opinion about the microwave's window. We will
pass your feedback along to our product team for review.
pass your feedback along to our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Changes in the same model
on April 1, 2026
Posted by: Melanie13
I ordered the same microwave as I had before that broke. However the new interior design doesn’t have the same metallic top and the exterior design is shorter exposing the wood it is attached to. I am short so it is difficult for me to view what is cooking inside. Works well
Response from geappliances.comBy Don, GE_Appliances, April 2, 2026
We'd like to provide some information on installing your new microwave oven. We’re constantly looking for ways to improve our products so there’s a good chance the installation process has changed, so it's extremely important to follow the installation instructions as they're written. You can find the installation instructions for this model here: https://products-salsify.geappliances.com/image/upload/s--MG5Xjtc3--/efb0918bb9ca09e73497d6a6361b95d3585fffe7.pdf.
Additionally, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used.
Additionally, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used.
Written by a customer while visiting geappliances.com