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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,738 reviews
5 Stars
2,403
4 Stars
741
3 Stars
249
2 Stars
122
1 Star
223
85%of customers recommend this product.
(
2,741 out of
3,236)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
1
No power, keeps blowing fuse.
on December 22, 2020
Posted by: Dave602
from NY
Only had the Microwave for 3-6 months, currently not working - no power to system, also awaiting a fan which the tech believes is causing the fuse to blow, (happened twice) Would replace the fuse myself, but by design you would have to take it down and apart to replace. Awaiting parts on backorder, ended up purchasing a counter top for the time being just to re-heat food.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 14, 2021
Hello Dave602 - Thanks for your review. We apologize for the issues you've had with your microwave and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks for your feedback.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Didn’t last - Not worth the $
on April 2, 2021
Posted by: Jma4677
from Pottsville, PA
Looks great but only lasted 5 years with normal household use. Very disappointed. My last GE lasted 15 years.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 5, 2021
Hi there - Thanks for taking the time to write a review. We hate to hear that your microwave isn't working. We can understand how disappointing this must be and we do apologize for your inconvenience. As we always work to improve our products, we'll be sure to share your experience with our engineering team. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working
on July 9, 2021
Posted by: Jason501
Microwave works great.....while it works. We've had to replace the front door as it just stopped working. And 6 months later the same thing happened.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances , July 12, 2021
Hi, Thanks for sharing your experience! We're very sorry to hear of the difficulty you've experienced with your microwave door and understand how incredibly frustrating this would be. We'll be sure and pass along your comments to our product design team. They review these on a regular basis as an ongoing commitment to improve design and quality. Thanks for the valuable feedback! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
2.1 CU MICROWAVE
on December 9, 2021
Posted by: soNGBIRD61
from POWDWER SPRINGS GA
EXCELLENT MICROWAVE, EASY TO USED WILL LAST A LONG TIME BECAUSE OF THE CONSTRUCTION
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Too Soon to rate
on January 3, 2022
Posted by: R O N
from Frankfort IL
So far so good. The microwave is quiet and works flawlessly, but it is way too early to give an honest review as we’ve only had installed for 2 months. Our original GE Profile items purchased in 2005 served us pretty well so we’ll only purchase GE Profile products until proven otherwise.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, January 9, 2022
Hey there, we couldn't be happier to see your new microwave is running quietly and working flawlessly. We appreciate your loyalty to us and we're wishing you the very best. Please know if you ever come across any questions about your new unit, you can message us on social media.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
The capacity is not what's advertised
on March 19, 2022
Posted by: Mike1950
from Burnsville, MN
Instead of a 2.1 cu ft cavity it only came with a 1.416 cu ft cavity. Product specs on web page: Total Capacity (cubic feet) 2.1 cu ft Cavity (W x H x D) 23-5/32 x 10-5/32 x 15-3/16. What I got is (W x H x D) 19.5 x 9.125 x 13.75 Total Capacity (cubic feet) = 1.416 cu ft.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
After more than 4 months...I am thrilled!
on March 20, 2022
Posted by: MWilder
from Denver Colorado
When the original one died in October after just three years, I was hoping it would be a quick fix...but it took almost five months...and finally I have a fantastic new WORKING microwave. Thank you GE.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Frustrating quality anymore
on April 9, 2022
Posted by: This frustrates me to
from Pa
Most likely my last GE appliance. Microwave control overlay is bubbled as if installed by an absolute amateur. You will not notice through all the packaging tape is removed AFTER it is installed. The range was a several month fight with the smell of gas, finally after 3 repair visits with numerous parts replaced, the ENTIRE manifold was replaced! This is natural gas leaking from the factory manifold. QC is obviously an unmanned section of the factory anymore.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, April 13, 2022
Hello,
Thanks for reviewing your microwave. We're happy to hear that you like the features, but sorry about the issues that you've had. This is not the experience we want for you, and we'll use your feedback to improve.
We hope to restore your confidence in us in the future, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for reviewing your microwave. We're happy to hear that you like the features, but sorry about the issues that you've had. This is not the experience we want for you, and we'll use your feedback to improve.
We hope to restore your confidence in us in the future, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com