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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 3,758 reviews
5 Stars
2,406
4 Stars
750
3 Stars
253
2 Stars
124
1 Star
225
85%of customers recommend this product.
(
2,747 out of
3,245)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel
Customer Rating
4
Great features
on October 22, 2019
Posted by: Glenn D
from Richmond
The microwave has lived up to my expectations and has been very useful to my family. The only thing that I have to get use to is how wide the door swings open.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Not as good as the GE Profile it is replacing.
on November 25, 2019
Posted by: Tommy007007
from West Bend, WI
Less features that the GE profile it is replacing, (seven years ago we bought a Profile). The smart sensor is less smart and the key pad does not light, hard to find the buttons in dim lite room.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 26, 2019
Hello Tommy007007 - We appreciate your feedback. Your comments for improvement with the microwave design by adding backlighting and a more efficient smart sensor is appreciated. We'll be sure to share your thoughts with our microwave design team for future consideration. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great qualities
on November 25, 2019
Posted by: MARY Vi
from Laurel, Maryland
I like these microwave because of nice features & quality of the product
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
microwave
on June 13, 2020
Posted by: ChrisWorcester
from Worcester, MA
This microwave does not look as nice as depicted. The bottom strip with all the imprinted features, has a shabby film over it that looks bubbly and cheap. Also, the design of the imprinting on the black is difficult to read clearly.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
It stopped working at two years.
on September 19, 2020
Posted by: Anonymous
from Seattle
It stopped working after two years and a microwave should easily last 10 years.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features very modern looking
on November 19, 2020
Posted by: Badmens Bluff
from Moravia Ny
Looks are wonderful very easy to use and very modern
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Issues with the microwave
on December 17, 2020
Posted by: rcw1971
from Cleveland, TN
We've had the Model PVM9005SJSS for approximately four years and have been pleased with the microwave. However, it is now having issues; we have to open and shut the door numerous times to get the microwave display to come on so that it will work. Have other people had this issue? Is there a part that can be purchased for this issue for a DIY person?
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, January 21, 2021
Hi rcw1971, we appreciate the feedback. We're sorry about your microwave display. We can understand how annoying this is for you so we apologize for any headaches its caused. We would first recommend disconnecting power to the microwave for 2-3 minutes to reset the controls. If this doesn't help, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm - For the safety of our customers, we recommend that all repairs on a microwave be completed by a certified technician. We hope this helps. If you have any other questions or concerns, you can reach out to us via e-mail here: https://www.geappliances.com/ge/service-and-support/contact.htm - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
No power, keeps blowing fuse.
on December 22, 2020
Posted by: Dave602
from NY
Only had the Microwave for 3-6 months, currently not working - no power to system, also awaiting a fan which the tech believes is causing the fuse to blow, (happened twice) Would replace the fuse myself, but by design you would have to take it down and apart to replace. Awaiting parts on backorder, ended up purchasing a counter top for the time being just to re-heat food.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 14, 2021
Hello Dave602 - Thanks for your review. We apologize for the issues you've had with your microwave and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks for your feedback.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com