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Customer Reviews Collected from geappliances.com |
GE - 24" Front Control Tall Tub Built-In Dishwasher
Average Customer Rating:
4.1
Rating breakdown 2,538 reviews
5 Stars
1,344
4 Stars
631
3 Stars
198
2 Stars
137
1 Star
228
80%of customers recommend this product.
(
1,949 out of
2,451)
Customer Reviews for GE - 24" Front Control Tall Tub Built-In Dishwasher
Customer Rating
1
1.5 Yrs. Old........Doesn't work
on February 15, 2020
Posted by: riczin58
from Uxbirdge, MA
This dishwasher came with our new condo and after 1.5 years, the dishwasher will not turn on. There is power to the machine as I can hear the control panel clicking. Seems to be a low end priced unit. To fix or not to fix?
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 17, 2020
Hello riczin58 - We're very sorry to hear of the difficulty you're having with your dishwasher. We'd like to provide you with information we hope will help with the issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396
If further assistance is needed, please email your details to eResponse@ge.com. We will be happy to look into this further for you.
If further assistance is needed, please email your details to eResponse@ge.com. We will be happy to look into this further for you.
Written by a customer while visiting geappliances.com
Customer Rating
1
Racks are trash. Will rust within a year.
on February 18, 2020
Posted by: notuyourname
from atlanta ga
racks rust and disintegrate to a sharp mess, leaving falling shards in the dishwasher. Complete trash design made with the cheapest of materials. takes hours to run a load of dishes. makes annoying sounds that cannot be turned silent.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 19, 2020
Hello! Thanks for reaching out to us about your dishwasher. We value your feedback and are very sorry to hear of this issue with the racks. If you will email your details to our email address, eResponse@geappliances.com, we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your dishwasher. We'll be sure and keep an eye out for your reply.
Written by a customer while visiting geappliances.com
Customer Rating
1
It’s a piece OS.
on January 22, 2021
Posted by: LoCas
from Michigan
This dishwasher came with our house and has been nothing but issues. It doesn’t clean the dishes thoroughly and half the time it won’t even start. It just gives you 3 infuriating beeps every 30 seconds until you fiddle and push enough buttons to make it work. 0/10. Would not recommend. Would love to replay the “Feels Good to be a Gangsta” scene from Office Space with it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, February 5, 2021
Hello LoCas - Thank you for your review. We apologize for the issues you've had with your dishwasher and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number, current email address and the model and serial numbers for your appliance. Thanks for your feedback.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Falling apart from the inside out
on January 23, 2021
Posted by: FloriFam23
from Florida
Our dishwasher is 4 years old and the inside racks have rusted through. Conveniently enough, the replacements are consistently out of stock. The company has learned that the previous materials would not hold-up and have since made a change to the structure and finishing products to reduce the speed of which the rack will rust. I am a pre-wash dishwasher user so the 4 hour wash cycle works fine most times. My family will reconsider GE in the future.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Emily@GEA, @GEA, January 28, 2021
Hi FloriFam23! We're sorry that the racks in your dishwasher are rusting. We see how this can be frustrating since the replacement racks are temporarily out of stock. The upper rack is part number WD28X25018 and is estimated to be back in stock on March 8, 2021. You can find the rack online at this link: https://www.geapplianceparts.com/store/parts/spec/WD28X22626
The lower rack is part number WD28X26099 and is estimated to be back in stock on February 4, 2021. You can find it online at this link: https://www.geapplianceparts.com/store/parts/spec/WD28X22659
Stay safe!
Emily@GEA
The lower rack is part number WD28X26099 and is estimated to be back in stock on February 4, 2021. You can find it online at this link: https://www.geapplianceparts.com/store/parts/spec/WD28X22659
Stay safe!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Stop working after only 3 years
on January 26, 2021
Posted by: Himechan
I only used this for about 3 years.
Used it gently 1-2times a week.
It’s stopped working all the sudden and I am so disappointed.
When we close the door it thinks the door is open and beeps 3 times.
Can’t make it start working anymore.
Bought new door latch parts and replaced it but still not working.
Didn’t want to go through anymore trouble buying new parts for it and doesn’t work.
So we just gave up.
Used it gently 1-2times a week.
It’s stopped working all the sudden and I am so disappointed.
When we close the door it thinks the door is open and beeps 3 times.
Can’t make it start working anymore.
Bought new door latch parts and replaced it but still not working.
Didn’t want to go through anymore trouble buying new parts for it and doesn’t work.
So we just gave up.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, January 29, 2021
Hello Himechan,
Thank you for your feedback. We're terribly sorry to hear that your dishwasher stopped working. We definitely understand how that would be frustrating. We're more than happy to provide further assistance. Would you please reach out to us with more details? We’ll need your full name, address, phone number, email, model and serial number. You can email us at https://www.geappliances.com/ge/service-and-support/contact-others.htm.
We look forward to your response. Mike@GEA
Thank you for your feedback. We're terribly sorry to hear that your dishwasher stopped working. We definitely understand how that would be frustrating. We're more than happy to provide further assistance. Would you please reach out to us with more details? We’ll need your full name, address, phone number, email, model and serial number. You can email us at https://www.geappliances.com/ge/service-and-support/contact-others.htm.
We look forward to your response. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Only last 4 yrs! Really??
on February 2, 2021
Posted by: Dave2Z
from Santa Cruz
I purchased this dishwasher 4 yrs ago, have had several service calls, several for latch replacement and now for User Interface Board replacement. The unit has been down for months. Now I am being told it may not be worth continuing to service, after 4 yrs? Really, that's how long I can expect a GE appliance to last?
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 5, 2021
Hi Dave2Z - We are deeply sorry for your dishwasher having multiple service calls and understand how this would be frustrating. If you will please visit the following link then scroll down and fill out the email contact form, we will be happy to look into this further for you: https://www.geappliances.com/ge/service-and-support/contact-others.htm
Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your dishwasher. Thank you so much for your feedback.- Sharon@GEA
Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your dishwasher. Thank you so much for your feedback.- Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
The worst dishwasher
on March 6, 2021
Posted by: Starburst21
from Florida
Less than 1 1/2 years started developing rust on both upper and lower rack, all my dishes have permanent yellow spots that I had to replace
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, March 16, 2021
Hello and thank you for reaching out about your dishwasher. We are surprised and disappointed to hear about the condition of the racks in your dishwasher. This is not a normal occurrence and we apologize for the inconvenience.
Should you want to replace the top rack, you can find the part here: https://www.geapplianceparts.com/store/parts/spec/WD28X22626
The bottom rack can be found on our Parts page here: https://www.geapplianceparts.com/store/parts/spec/WD28X22659
Please let us know if you have any more questions.
Should you want to replace the top rack, you can find the part here: https://www.geapplianceparts.com/store/parts/spec/WD28X22626
The bottom rack can be found on our Parts page here: https://www.geapplianceparts.com/store/parts/spec/WD28X22659
Please let us know if you have any more questions.
Written by a customer while visiting geappliances.com
Customer Rating
3
The racks quickly deteriorated
on April 20, 2021
Posted by: Kimmerz1966
from Sanford, FL
We purchased our dishwasher in 2018 and within 4 months the bottom rack which is metal with a poly type covering began to rust and break off and have continued up to the present. Now the top rack is doing it as well. We've been looking to purchase new racks but the cost of the rack we could buy a new dishwasher. The dishes don't set up properly because of the lack of prongs to hold them in place. Its a bit frustrating and I don't think it's healthy to have bits and flakes of rust inside the dishwasher after each wash.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Geoff@GEA, GE Appliances, April 27, 2021
Hello. We apologize deeply for your dishwasher experience. Your feedback is invaluable and can be used to aid us in future product design. We would like to look into this further so please watch for our email for additional information needed. We look forward to hearing from you soon after you receive our email. We hope this helps. Be safe. Geoff@GEA
Written by a customer while visiting geappliances.com