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Customer Reviews Collected from geappliances.com |
GE - 24" Front Control Tall Tub Built-In Dishwasher
Average Customer Rating:
4.1
Rating breakdown 2,539 reviews
5 Stars
1,344
4 Stars
631
3 Stars
198
2 Stars
137
1 Star
229
79%of customers recommend this product.
(
1,949 out of
2,452)
Customer Reviews for GE - 24" Front Control Tall Tub Built-In Dishwasher
Customer Rating
1
Must be some manufacture problem or ? Please help
on November 14, 2023
Posted by: Edin
I bought 20 of this dishwasher. None of them stay more than six months they just stop working. If you disconnect the wires and connect it again they work another month. I don’t know what’s the issue looks like they are junk.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, November 15, 2023
Good afternoon,
Thank you for taking the time to provide a review. We are sorry to hear that you are experiencing issues with the dishwashers, as this is certainly not the quality that we expect. We recommend taking advantage of the manufacturer's warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to provide a review. We are sorry to hear that you are experiencing issues with the dishwashers, as this is certainly not the quality that we expect. We recommend taking advantage of the manufacturer's warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Racks are rusted
on December 21, 2023
Posted by: Chris Crescenzo
from Philadelphia, PA
Both of my racks are rusted and now I see this model is discontinued.
Response from geappliances.comBy Tierra, GE_Appliances, January 4, 2024
Hello,
We're so very sorry to hear that the racks in your dishwasher are rusted. We certainly understand how disruptive something like this can be and we want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEAppliances
We're so very sorry to hear that the racks in your dishwasher are rusted. We certainly understand how disruptive something like this can be and we want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Works Great!
on February 2, 2024
Posted by: Alan361
from Algoma, WI
Best dishwasher I have ever used. Quiet, efficient, and gets dishes clean!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
It finally died. I have to replace it.
on March 10, 2024
Posted by: Filson
from Tennessee
Great dish washer machine. I’ve only had to replace the board once and today it wouldn’t turn on. It has lasted soo many years and done me good. Unfortunately I will have to replace the whole thing.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not worth it at all
on July 23, 2024
Posted by: Nunyabznz
I have had this dishwasher for several years and the entire time I have had it, I have wished I had chosen something else. Regardless of what detergent and rinse aid used (I favor Cascade but have used Finish as well and tried a couple other brands as well) there are times dishes that were not even all that dirty going in (drinking glasses that had iced coffee or tea in them for example) will come out dirty and I run them again and they're still dirty, I'll try a third time and give up and just hand wash to finally get them clean. The biggest problem however is that the door latch sensor is constantly malfunctioning. There seems to be no rhyme or reason to it. It'll work fine for weeks or months then randomly it refuses to latch/register that the door is latched. I've adjusted the door, the hinges, verified everything is connected properly and the unit is level etc but it still refuses to work properly. I'll give up and just hand wash dishes for a few weeks and out of desperation at some point I'll try the dishwasher again and like magic it will be working again no issues - lather rinse repeat. I should have done more research before buying this as apparently this is a common problem with GE dishwashers regardless of whether it's one of the budget models like this one or a higher end one. I grew up with GE being known for being a high quality brand you could trust so I didn't really look into it much before I made the purchase. Lesson learned. I'll never be buying another GE dishwasher again - possibly no other appliances either. So frustrating and disappointed.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, July 25, 2024
We only want the best from our appliances, and it’s unexpected to hear that you’ve had so much trouble with your dishwasher. We’re constantly working to make our appliances better, and we’ll be sure to forward your experience to our product team so we can work to address your concerns with the door latch. We also suggest checking out the article below for tips to help you improve your wash experience.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If you continue to have issues, we recommend reaching out to our service department by calling 1-800-432-2737 to discuss having your unit diagnosed by a qualified technician.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If you continue to have issues, we recommend reaching out to our service department by calling 1-800-432-2737 to discuss having your unit diagnosed by a qualified technician.
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy!
on September 7, 2024
Posted by: AAA53
Would NOT recommend! We bought the whole set, refrigerator, stove, dishwasher and microwave 8 yrs ago and every one of them have had issues since the beginning! Our refrigerator still isn’t working properly (we have a second one that we are using for food because the GE one doesn’t get cool enough. And now our dishwasher isn’t working again! We thought we fixed it but then it broke again! Needless to say, we are DONE buying GE products!
Response from geappliances.comBy Jonathon, GE_Appliances, September 9, 2024
We are sorry to hear about the issues you've had with your appliances. We want to help out. We suggest getting one of our approved technicians out for repair and diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
1
Avoid GE
on November 21, 2024
Posted by: Jackiejdnd
Like many have said the dishwasher racks have many rust spots. We’ve had issues with leaks and the switch board. Our house came with entire appliance set. All the GE products we have, have issues.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, November 26, 2024
We'd like to assist you with your dishwasher. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Problem draining
on July 30, 2019
Posted by: Karch
from Mansfield, OH
Only about 3 years old and problems with the drain pump... I think. I have cleaned the filters and made sure no blockages in the drain line. The drain pump runs but has low flow and is unable to drain dishwasher in the time allowed. I entered the diagnostic mode and was able to verify the pump runs. However, it struggles to create enough discharge pressure to pump to the sink drain consistently. I suppose it could be the check valve sticking intermittently, but I have flushed that line with clean water. I really dont want to start throwing money at guessing if it is the pump or discharge HSA.
We have also had issues with the dishes not drying and the soap packet not dissolving. It is a quiet unit.
We have also had issues with the dishes not drying and the soap packet not dissolving. It is a quiet unit.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances , July 31, 2019
Hello Karch - Thank you for your feedback. We'd like to provide you with information we hope will help with the draining issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
If service is needed, appointments may be scheduled by calling 1-800-432-2737 or conveniently scheduling online at: http://www.geappliances.com/ge/service-and-support/service.htm.
If service is needed, appointments may be scheduled by calling 1-800-432-2737 or conveniently scheduling online at: http://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com