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Customer Reviews Collected from geappliances.com |
GE - 24" Front Control Tall Tub Built-In Dishwasher
Average Customer Rating:
4.1
Rating breakdown 2,538 reviews
5 Stars
1,344
4 Stars
631
3 Stars
198
2 Stars
137
1 Star
228
80%of customers recommend this product.
(
1,949 out of
2,451)
Customer Reviews for GE - 24" Front Control Tall Tub Built-In Dishwasher
Customer Rating
1
Racks Rust
on June 20, 2021
Posted by: TW32
We’ve had this dishwasher for almost four years. We’ve had to buy two bottom racks because they rust. Very disappointing.
No, I would not recommend this to a friend.
Response from geappliances.comBy Guy@GEA, GE Appliances, June 21, 2021
Hi there, we couldn't be more sorry to see that your lower rack is rusting and that you've already had it replaced before. This is never what we want to see from our consumers so we can only imagine how frustrating this is.
We'll be sure to pass your comments along to our team for further consideration and we're wishing you the best.
Guy@GEA
We'll be sure to pass your comments along to our team for further consideration and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Good, but DigitaI Issues
on September 4, 2021
Posted by: JPGigglez
from Portland, OR
The DW runs good, but I’m having issues with the digital front display. None of the buttons work now, so I can not start it anymore. And I e followed all troubleshooting suggestions. Still doesn’t work. So for now I would not recommend this produt to anyone.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
4
Value
3
Response from geappliances.comBy John@GEAppliances, GE Appliances, September 8, 2021
Hello and thanks so much for being part of the GEA family. We apologize for the trouble you are having with the control panel and know it must be aggravating. Please make sure the controls are not locked by holding down the Heated Dry button for 3 seconds to activate/deactivate the controls. If all troubleshooting has not worked, call 1-800-432-2737 or schedule service online here: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks so much. - John@GEA
Thanks so much. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Did not last.
on March 19, 2022
Posted by: AnthonyT
from St. Michael MN
Very disappointed, this came with our new build home 2018 and barely lasted 4 years. Racks started rusting after first year and it doesn't work at all now. I did all the "troubleshooting" possible and it just wont start. My neighbors have also had issues with theirs and had to replace, now I will replace with a non ge washer. Repairs are expensive, I've had to have every appliance in the house, all new in 2018, all GE, repaired over 4 years. never another ge product again, it has been a constant and expensive pain in the neck and wallet.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 4, 2022
Having to replace your dishwasher have only a few short years is not ideal and we're so sorry that you've had to look at replacing it. If there is any way we can earn your trust back, please let us know. We would be happy to help you shop for a new dishwasher. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Complete trash - Buyer BEWARE!
on July 1, 2022
Posted by: Creedy
from Georgetown, TX
We built a new home less than 4 years ago. This is the unit we had installed. It is less than 4 years old and for at least a year, it would lose power. We would have to unplug it, wait a few minutes, plug it back in and hope it comes back on. Well, today it won't come back on at all. It's dead.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Kianna@GEA, GEA, July 8, 2022
Hello,
Thanks for reviewing your dishwasher. It's great to hear that you like the features, but we are sorry that it will not work. We understand the inconvenience, and since you have already tried troubleshooting, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that one of our techs will be able to help, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for reviewing your dishwasher. It's great to hear that you like the features, but we are sorry that it will not work. We understand the inconvenience, and since you have already tried troubleshooting, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that one of our techs will be able to help, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Electrical Issues
on August 21, 2022
Posted by: Huntin4stuff
from Alabama
The machine does a good job if you can keep it running. Mother board has a short in the panel. I have to disconnect the electrical power source and make the machine reset and it will run about 5 cycles and here we go again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
2
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 25, 2022
Hello - we're very happy to see that you're satisfied with the unit's performance, but we're equally sorry to know that you've had to experience these issues with the power coming into the dishwasher.
We recommend scheduling a service appointment for one of our qualified technicians to assess your situation. You can do so by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
You can also reach out to us on social media if there are other questions or concerns we can assist you with.
Have a great rest of your week.
Pablo@GEA
We recommend scheduling a service appointment for one of our qualified technicians to assess your situation. You can do so by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
You can also reach out to us on social media if there are other questions or concerns we can assist you with.
Have a great rest of your week.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not waste your money
on March 29, 2023
Posted by: Jamezlsmb
from Myrtle Beach
dishwasher is less than three years old and the control panel needs replacing. I am single, so I run the dishwasher at most 2-3 times a month. The control panel has gone out and the cost of parts and labor are more than the dishwasher. After doing research on this particular product, I see that this is a common complaint! I will never purchase another GE product, and I advise you to do the same.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, March 29, 2023
Hi there, thank you for taking the time to reach out with this feedback. We are very let down to read that you are having issues with this dishwasher so soon into its lifespan. This is certainly not something we would expect, and we are so sorry for the headache this has been.
We do see that you currently have a case open from our eRelations team. You are in good hands with them, and we would advise being on the lookout for any updates from them. We look forward to assisting you in any ways that we can. -Elliot@GEA
We do see that you currently have a case open from our eRelations team. You are in good hands with them, and we would advise being on the lookout for any updates from them. We look forward to assisting you in any ways that we can. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Need a Recall
on December 29, 2023
Posted by: WWiles
from Franklin NC
This dishwasher is 3 years old. One month ago, it started acting unusual as it would beep when not in use. The unit completely lost power, I thought throwing the breaker was the fix however 3 days later it completed died. I suspect a faulty control panel due to the way it was acting. Connections underneath and power cord is good. Horrible product, I don't abuse appliances and take good care. GE, where is your recall?
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, January 11, 2024
Oh no...
We're so very sorry to hear that your dishwasher stopped working. This is certainly not the experience we want for you. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thanks so much for your patience. - Tierra@GEAppliances
We're so very sorry to hear that your dishwasher stopped working. This is certainly not the experience we want for you. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thanks so much for your patience. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Not a good machine
on April 29, 2024
Posted by: Abello
from Richmond, Virginia
This dishwasher is horrible! The door sensor went bad 3 times within 2 years, and I barely use it. I would not recommend this brand to anyone with a clear conscious. I hate writing negative reviews, but if you, GE want to be competitive in the appliance space, you need to know the truth and resolve your issues.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, April 30, 2024
We are sorry about the door sensor issues you've ran into. That is never something we want or expect. We're going to make sure we note this down, to help prevent it from happening going forward.
Written by a customer while visiting geappliances.com