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Customer Reviews Collected from geappliances.com |
GE - 24" Front Control Tall Tub Built-In Dishwasher
Average Customer Rating:
4.1
Rating breakdown 2,538 reviews
5 Stars
1,344
4 Stars
631
3 Stars
198
2 Stars
137
1 Star
228
80%of customers recommend this product.
(
1,949 out of
2,451)
Customer Reviews for GE - 24" Front Control Tall Tub Built-In Dishwasher
Customer Rating
4
Works as should
on December 18, 2020
Posted by: Leo H
from Az.
Filter should be cleaned regularly. My one gripe is the racks should be nylon coated in order to last more than 3 or 4 years b4 rusting. I found this to be one of the biggest complaints. You would think GE would fix it.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor soap dispenser
on December 27, 2020
Posted by: Bubba M
from Canton Nc
I have owned 4 dishwashers in my life, this is number 5 and it is the worst one ever. I have tried to get the dispenser door to work right and no matter what I try nothing works. It has a sliding door and it has never opened during a wash cycle since I have owned it. No videos or faqs cover this issue.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 28, 2020
Hi Bubba M - Thank you for taking the time to share your dishwasher experience. We apologize for any inconvenience with the detergent cup not opening. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We're confident that one of our technicians can help resolve this issue for you. We wish you the best! - Sharon@GEA
We're confident that one of our technicians can help resolve this issue for you. We wish you the best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Four years and leaking
on December 28, 2020
Posted by: Jeannern
from New york
We’ve had this dishwasher for almost four years and both the door gasket and now the bottom gasket need replacing because of leaks. I’ve never had a dishwasher that needed this kind of maintenance so soon, would definitely not purchase again.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 29, 2020
Hello Jeannern - We're so sorry to hear of your dishwasher door and bottom gasket leaking situation. This is frustrating, we know. For more help with your concerns, please reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm.
We appreciate your feedback and look forward to hearing from you. - Sharon@GEA
We appreciate your feedback and look forward to hearing from you. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Horrible dish rack
on December 30, 2020
Posted by: Phoward12
from Channahon, il
We bought a new house so we were excited to have new appliances. Little did we know after 1 1/2 years we would need to replace the dish rack on the top and bottom. Almost every piece is rusted off at some point. Definitely think they should last longer than that. We also have a soft water system.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Response from geappliances.comBy Guy@GEA, GE Appliances, January 18, 2021
Hi Phoward12, we're sorry that your racks had to be replaced. This is certainly not the expectation we would have for any of our customers and we know what an inconvenience this must've been. We are going to pass your comments along to our product team for future consideration. We truly rely on reviews and feedback from our customers to help improve upon our appliances so thank you for reaching out. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap Dishwasher that you should stay away from
on January 6, 2021
Posted by: AoiRory
from MN
This was included in a new house purchase. I have owned this for 3 years now and this is the 2nd time I have had the bottom rack rust out. Sadly the racks only seem to last 1-2 years. You would expect better quality from a brand like GE
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Joyce@GEA, GE_Appliances, January 22, 2021
Hello AoiRory- We appreciate you taking the time to share your review. We can understand how frustrating it is when an appliance doesn't meet your expectations. We apologize for the issues you've had. This is certainly not the ownership experience we want for you and your family. We can understand your frustration and want to look into this for you. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We appreciate your feedback and look forward to assisting you further. Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Dish rack rusted out
on January 24, 2021
Posted by: Heather914
from New Smyrna beach fl
No wonder it’s no longer made.
Rack rusted through in no time. This came with the house we purchased.
I tried to repair it and it rusted through again. Now I can’t find a replacement rack.
Very aggravating.
Rack rusted through in no time. This came with the house we purchased.
I tried to repair it and it rusted through again. Now I can’t find a replacement rack.
Very aggravating.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Emily@GEA, @GEA, January 28, 2021
Hi Heather419! Thanks for reaching out. We're sorry that your dish rack is rusting out. We see how this can be frustrating. While they are temporarily out of stock, the lower rack is part number WD28X22659 and can be found online at this link: https://www.geapplianceparts.com/store/parts/spec/WD28X22659
The upper rack is part number WD28X25018 and can be found online at this link: https://www.geapplianceparts.com/store/parts/spec/WD28X22626
We hope this helps. Stay safe!
Emily@GEA
The upper rack is part number WD28X25018 and can be found online at this link: https://www.geapplianceparts.com/store/parts/spec/WD28X22626
We hope this helps. Stay safe!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Malfunctioning, Start button - flashing, beeping
on February 1, 2021
Posted by: Startbeep
from 37388
Awful dishwasher! Lasted less than 4 years. Start button malfunctioned - flashing and beeping. Tried resetting and cutting power. Working for a few weeks, then malfunctioned again and I could not reset. Replaced the door latch part but that did not help. Will never buy another GE dishwasher.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 3, 2021
Hi Startbeep - We are deeply sorry for the difficulty you've had with your dishwasher and know this start button issue must be frustrating. To troubleshoot the flashing and beeping issue, we recommend viewing the tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17380
If it is needed, you can schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm. We hope this helps! - Sharon@GEA
If it is needed, you can schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm. We hope this helps! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Inferior Cleaning
on February 7, 2021
Posted by: CLAREA
from Columbus, Ohio
This machine is very attractive and matches our other slate appliance, but it’s not cleaning dishes as well as the 70s model it replaced. We’ve only tried lightly soiled dishes thus far. I guess we’ll now become one of those families who wash their dishes before putting them in the dishwasher.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
4
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 10, 2021
Hi CLAREA - Thanks for providing feedback on your attractive slate dishwasher. We're so sorry to hear of any inconvenience with cleaning dishes and would like to provide you with some information that may help with the issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If any questions come up, feel free to reach out to us online at: https://www.geappliances.com/ge/service-and-support/contact.htm. - Sharon@GEA
If any questions come up, feel free to reach out to us online at: https://www.geappliances.com/ge/service-and-support/contact.htm. - Sharon@GEA
Written by a customer while visiting geappliances.com