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Customer Reviews Collected from geappliances.com |
GE - 24" Front Control Tall Tub Built-In Dishwasher
Average Customer Rating:
4.1
Rating breakdown 2,539 reviews
5 Stars
1,344
4 Stars
631
3 Stars
198
2 Stars
137
1 Star
229
79%of customers recommend this product.
(
1,949 out of
2,452)
Customer Reviews for GE - 24" Front Control Tall Tub Built-In Dishwasher
Customer Rating
2
Dish rack rusted out
on January 24, 2021
Posted by: Heather914
from New Smyrna beach fl
No wonder it’s no longer made.
Rack rusted through in no time. This came with the house we purchased.
I tried to repair it and it rusted through again. Now I can’t find a replacement rack.
Very aggravating.
Rack rusted through in no time. This came with the house we purchased.
I tried to repair it and it rusted through again. Now I can’t find a replacement rack.
Very aggravating.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Emily@GEA, @GEA, January 28, 2021
Hi Heather419! Thanks for reaching out. We're sorry that your dish rack is rusting out. We see how this can be frustrating. While they are temporarily out of stock, the lower rack is part number WD28X22659 and can be found online at this link: https://www.geapplianceparts.com/store/parts/spec/WD28X22659
The upper rack is part number WD28X25018 and can be found online at this link: https://www.geapplianceparts.com/store/parts/spec/WD28X22626
We hope this helps. Stay safe!
Emily@GEA
The upper rack is part number WD28X25018 and can be found online at this link: https://www.geapplianceparts.com/store/parts/spec/WD28X22626
We hope this helps. Stay safe!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Malfunctioning, Start button - flashing, beeping
on February 1, 2021
Posted by: Startbeep
from 37388
Awful dishwasher! Lasted less than 4 years. Start button malfunctioned - flashing and beeping. Tried resetting and cutting power. Working for a few weeks, then malfunctioned again and I could not reset. Replaced the door latch part but that did not help. Will never buy another GE dishwasher.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 3, 2021
Hi Startbeep - We are deeply sorry for the difficulty you've had with your dishwasher and know this start button issue must be frustrating. To troubleshoot the flashing and beeping issue, we recommend viewing the tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17380
If it is needed, you can schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm. We hope this helps! - Sharon@GEA
If it is needed, you can schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm. We hope this helps! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Inferior Cleaning
on February 7, 2021
Posted by: CLAREA
from Columbus, Ohio
This machine is very attractive and matches our other slate appliance, but it’s not cleaning dishes as well as the 70s model it replaced. We’ve only tried lightly soiled dishes thus far. I guess we’ll now become one of those families who wash their dishes before putting them in the dishwasher.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
4
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 10, 2021
Hi CLAREA - Thanks for providing feedback on your attractive slate dishwasher. We're so sorry to hear of any inconvenience with cleaning dishes and would like to provide you with some information that may help with the issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If any questions come up, feel free to reach out to us online at: https://www.geappliances.com/ge/service-and-support/contact.htm. - Sharon@GEA
If any questions come up, feel free to reach out to us online at: https://www.geappliances.com/ge/service-and-support/contact.htm. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Dishwasher Possible
on February 13, 2021
Posted by: TheShark11
from Massachusetts
In four years, bottom rack has rusted out twice, top rack has rusted out once, and now the cycle runs all night and into the morning. No simple way to stop the cycle. Open the door, it pauses, but close it and it starts grinding away again. Cancel button no good.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 15, 2021
Hi TheShark11 - We’re truly sorry to hear of your dishwasher situation with the racks and the cycle not ending. We suggest you disconnect power at the circuit breaker until a service technician can check it. We know this must be very frustrating for you. If you will email your details to our email address, https://www.geappliances.com/ge/service-and-support/contact-others.htm, we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your dishwasher. We'll be sure and keep an eye out for your reply. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Mediocre dishwasher
on February 18, 2021
Posted by: PhillyD79
from Philadelphia, PA
Overall, a mediocre appliance that I would not select again. Fairly good on noise level but does not thoroughly dry dishes and leaves a soapy residue with most runnings.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Geoff@GEA, GE Appliances, February 23, 2021
Hello PhillyD79. Thanks for choosing GE Appliances! We truly appreciate you taking time to write a review on your dishwasher and sharing your valuable feedback. We'll be sure and share your comments with our product design team to aid with future design improvements. Here is link about poor drying that you are experiencing and what to check. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451 Here is a link addressing white film on interior. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16245 -- We hope this information helps you out. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
BLINKING LIGHTS
on February 28, 2021
Posted by: ROBINBETHRN
from MANCHESTER NH
DISHWASHER IS 4 YEARS OLD AND I HAVE HAD MORE PROBLEMS WITH DISHWASHER NOT STARTING. IT'S ALL PLASTIC. NO REAL RESET BUTTON ON THIS MODEL WHEN IT STARTS BLINKING. i DON'T KNOW WHAT TO DO ANYMORE.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 2, 2021
Hi ROBINBETHRN - We're so sorry to hear you're having trouble with your dishwasher and we're happy to offer some guidance. Here are some great tips for possible solutions to the blinking and no starting issue:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17380
We hope this helps! Please feel free to reach out with any other questions you may have at: https://www.geappliances.com/ge/service-and-support/contact.htm - Sharon@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17380
We hope this helps! Please feel free to reach out with any other questions you may have at: https://www.geappliances.com/ge/service-and-support/contact.htm - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working less than 2 years
on March 10, 2021
Posted by: flash2002
from Hilton Head, SC
Purchased this GE dishwasher along with a GE microwave and GE stove less than 2 years ago. The dishwasher just stopped working. I'm a single guy that doesn't have lots of dishes, but like the convenience of not having to wash by hand. This product was very disappointing. All lights come on, just no action to wash the dishes. Maybe the electrical board. To have this serviced, it would be cheaper to buy a new one. Great timing to breakdown, just after the warranty expires. No more GE appliances for me.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 12, 2021
Hi flash2002 - We're very sorry to hear your dishwasher has stopped working and know this must be frustrating for you. To troubleshoot this issue, we recommend viewing our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397. We hope you find this helpful. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Worst quality racks
on March 16, 2021
Posted by: Girly123
from Katy,Texas
Racks get easily rusted and they even break
Within 5 months of use most of them rusted and broke
Soap holder cup doesn’t withstand
Most of the times it leaks
I will never recommend it to anyone
Within 5 months of use most of them rusted and broke
Soap holder cup doesn’t withstand
Most of the times it leaks
I will never recommend it to anyone
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, March 31, 2021
Hello there, we're terribly sorry to see that your racks are rusting and that your unit is leaking. This is certainly not what we want for our customers so we apologize for the headaches caused.
For the leaking, we recommend viewing our troubleshooting tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38903
To help with the rusting, we recommend clicking here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17552
If you're interested in new racks, you can find the upper one here: https://www.geapplianceparts.com/store/parts/spec/WD28X25018 - You can find the lower one here: https://www.geapplianceparts.com/store/parts/spec/WD28X26099
We hope this helps. In addition, we want you to know we'll be sure to share your review with our team for further consideration.
Guy@GEA
For the leaking, we recommend viewing our troubleshooting tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38903
To help with the rusting, we recommend clicking here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17552
If you're interested in new racks, you can find the upper one here: https://www.geapplianceparts.com/store/parts/spec/WD28X25018 - You can find the lower one here: https://www.geapplianceparts.com/store/parts/spec/WD28X26099
We hope this helps. In addition, we want you to know we'll be sure to share your review with our team for further consideration.
Guy@GEA
Written by a customer while visiting geappliances.com