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Customer Reviews Collected from geappliances.com |
GE - 24" Front Control Tall Tub Built-In Dishwasher
Average Customer Rating:
4.1
Rating breakdown 2,538 reviews
5 Stars
1,344
4 Stars
631
3 Stars
198
2 Stars
137
1 Star
228
80%of customers recommend this product.
(
1,949 out of
2,451)
Customer Reviews for GE - 24" Front Control Tall Tub Built-In Dishwasher
Customer Rating
3
Did not last long
on September 22, 2022
Posted by: Estheranna
from New Iberia Louisiana
This dishwasher was a disappointment, it last only 2 years. I was shocked. Do not buy
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, September 23, 2022
Hey there,
We're sorry to hear your dishwasher only lasted two years. We know this is disappointing and we regret the inconvenience this has caused you. We want to help so we've reached out to you via email to gather some additional information.
We look forward to hearing from you soon.
Kacie@GEA
We're sorry to hear your dishwasher only lasted two years. We know this is disappointing and we regret the inconvenience this has caused you. We want to help so we've reached out to you via email to gather some additional information.
We look forward to hearing from you soon.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worse Dishwasher, Breaks easily, Do NOT buy
on October 11, 2022
Posted by: labasura
from Tennessee
It brakes twice a year; I have spent more money repairing this JUNK than I would have spent buying a different brand.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Matthew@GEA, GE_Appliances, October 24, 2022
Thank you for reaching out to us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this dishwasher has caused you over the past few years. This is certainly not the experience we expect; therefore, we highly recommend calling 1-800-432-2737 for additional assistance.
Thank you for being the best part of GEA appliances; we look forward to hearing from you. Wishing you well – Matthew@GEA
Thank you for being the best part of GEA appliances; we look forward to hearing from you. Wishing you well – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Have had nothing but issues with this machine
on November 6, 2022
Posted by: Mich29
I had this unit installed in Jan 2017. I’ve had nothing but issues with it. Between leaking, not doing a great job cleaning and now just not working, I would not recommend this to anyone.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 14, 2022
Hi there, and thanks for letting us know of your experience. We truly hate to hear you’ve had multiple issues with the dishwasher, including leaking, a poor wash performance and the unit not working. This certainly isn’t the performance we would expect from our model, and we regret that you’ve had this trouble. Notice of your experience will be sent to our team for review, and your feedback is appreciated.
After checking our system, we do see you’ve been in contact to arrange for service. We hope these issues have now been resolved for you. If you are still having trouble, we do have troubleshooting tips in the manual (starting on page 17) that may help: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55117.pdf&_ . If you need to get back in touch with our service department for any reason, they are available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
Going forward, we’ll do all we can to earn back your trust in our brand. If you have any other concerns or questions, we’re happy to offer assistance any time. -Sarah@GEA
After checking our system, we do see you’ve been in contact to arrange for service. We hope these issues have now been resolved for you. If you are still having trouble, we do have troubleshooting tips in the manual (starting on page 17) that may help: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55117.pdf&_ . If you need to get back in touch with our service department for any reason, they are available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
Going forward, we’ll do all we can to earn back your trust in our brand. If you have any other concerns or questions, we’re happy to offer assistance any time. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Served 4 years without any issues!
on December 15, 2022
Posted by: PatnCony
from Summerton SC
We remodeled our kitchen from scratch and wanted a reliable dishwasher for family use (party of two) with an average use of every third day usually. So far, our choice was very satisfying till this day. Now, the dishwasher quit running. No power at all. As usual, it will be a minor inconvenience, a small electrical part to be replaced. But we have to start the search, which part it is! Happy Holidays! We keep the good rating because it's an overall thing about appliances in general, today!
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Dead after only 4 years
on January 1, 2023
Posted by: Derek25
from Illinois
Dead after only 4 years. Dead after only 4 years. Main board is bad.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 9, 2023
Good day,
We're incredibly sorry to hear that your dishwasher has died after only 4 years. That's not the kind of performance we would expect from our products and understand how infuriating that is. Please know that your comments will be shared with our development team for further review. We would recommend scheduling a service appointment to have your dishwasher looked at.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If you need any assistance, let us know. Mike@GEA
We're incredibly sorry to hear that your dishwasher has died after only 4 years. That's not the kind of performance we would expect from our products and understand how infuriating that is. Please know that your comments will be shared with our development team for further review. We would recommend scheduling a service appointment to have your dishwasher looked at.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If you need any assistance, let us know. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
GOOD WASH, BUT...MAJOR PROBLEM W/DOOR LATCH.
on April 6, 2023
Posted by: 87Jagman
from Columbus, O-H-I-O ~~~ Go Buckeyes❗
Too bad the door latch was poorly designed. It worked very well until the door problem.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Rusted racks
on June 30, 2023
Posted by: RediM
from Stamford.CT
I have to write this review for the racks rusting and breaking off on the stems. There is rust and I never had this issue. Does GE offer one solution for this problem or I have to look for another brand for a dishwasher? It’s unsanitary to wash my dishes with rusted racks. Looking forward to hear from you
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances , July 3, 2023
Hello - Thank you for taking a moment to get in touch and share your feedback. We are sorry to see that the racks are rusting on you. That is not the kind of experience we are expecting.
We're going to have one of our agents get in touch over email, this way we can gather some additional information. If you don't notice a message soon, make sure to check your spam and junk folder.
Thanks again for sharing this. - Jonathon@GEA
We're going to have one of our agents get in touch over email, this way we can gather some additional information. If you don't notice a message soon, make sure to check your spam and junk folder.
Thanks again for sharing this. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Would not buy again
on July 31, 2023
Posted by: Candi23
from Amarillo, TX
Racks rust and break off. Rubber seal falls apart at the bases.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances, August 1, 2023
Hello - We appreciate you taking out some time to get in touch and share your review with us. We're incredibly sorry to hear about the experience with this dishwasher being underwhelming. That is never what we intend with our appliances.
We are keeping this in mind and will be forwarding this over to our design and product teams to take a look at. This will allow us to look for ways to avoid this in the future and improve our models. Again, we're so sorry we let you down.
Let us know if you have questions, we're always happy to help. - Jonathon@GEA
We are keeping this in mind and will be forwarding this over to our design and product teams to take a look at. This will allow us to look for ways to avoid this in the future and improve our models. Again, we're so sorry we let you down.
Let us know if you have questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com