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Customer Reviews Collected from geappliances.com |
GE - 24" Front Control Tall Tub Built-In Dishwasher
Average Customer Rating:
4.1
Rating breakdown 2,539 reviews
5 Stars
1,344
4 Stars
631
3 Stars
198
2 Stars
137
1 Star
229
79%of customers recommend this product.
(
1,949 out of
2,452)
Customer Reviews for GE - 24" Front Control Tall Tub Built-In Dishwasher
Customer Rating
4
GOOD WASH, BUT...MAJOR PROBLEM W/DOOR LATCH.
on April 6, 2023
Posted by: 87Jagman
from Columbus, O-H-I-O ~~~ Go Buckeyes❗
Too bad the door latch was poorly designed. It worked very well until the door problem.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Rusted racks
on June 30, 2023
Posted by: RediM
from Stamford.CT
I have to write this review for the racks rusting and breaking off on the stems. There is rust and I never had this issue. Does GE offer one solution for this problem or I have to look for another brand for a dishwasher? It’s unsanitary to wash my dishes with rusted racks. Looking forward to hear from you
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances , July 3, 2023
Hello - Thank you for taking a moment to get in touch and share your feedback. We are sorry to see that the racks are rusting on you. That is not the kind of experience we are expecting.
We're going to have one of our agents get in touch over email, this way we can gather some additional information. If you don't notice a message soon, make sure to check your spam and junk folder.
Thanks again for sharing this. - Jonathon@GEA
We're going to have one of our agents get in touch over email, this way we can gather some additional information. If you don't notice a message soon, make sure to check your spam and junk folder.
Thanks again for sharing this. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Would not buy again
on July 31, 2023
Posted by: Candi23
from Amarillo, TX
Racks rust and break off. Rubber seal falls apart at the bases.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances, August 1, 2023
Hello - We appreciate you taking out some time to get in touch and share your review with us. We're incredibly sorry to hear about the experience with this dishwasher being underwhelming. That is never what we intend with our appliances.
We are keeping this in mind and will be forwarding this over to our design and product teams to take a look at. This will allow us to look for ways to avoid this in the future and improve our models. Again, we're so sorry we let you down.
Let us know if you have questions, we're always happy to help. - Jonathon@GEA
We are keeping this in mind and will be forwarding this over to our design and product teams to take a look at. This will allow us to look for ways to avoid this in the future and improve our models. Again, we're so sorry we let you down.
Let us know if you have questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of junk
on August 12, 2023
Posted by: Disgruntled owner1
The absolute worst dishwasher I’ve ever used. Plastic piece of garbage. Barely gets dishes clean. Should be scrapped and remade.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 14, 2023
Hi,
We apologize if this dishwasher hasn't met your expectations. This isn't the quality cleaning performance you deserve, and we want to help with that. Below, you'll find an article explaining how to improve your unit's wash performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.111608966.38625151.1692019996-575474648.1665505672
Feel free to call us at 1-800-626-2005 with any questions. We'll be more than happy to help.
-Sylvia@GEA
We apologize if this dishwasher hasn't met your expectations. This isn't the quality cleaning performance you deserve, and we want to help with that. Below, you'll find an article explaining how to improve your unit's wash performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.111608966.38625151.1692019996-575474648.1665505672
Feel free to call us at 1-800-626-2005 with any questions. We'll be more than happy to help.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not happy
on September 26, 2023
Posted by: dad23
from Louisiana
Purchased in March,2016. Just looking and realize how many others have had the rusted rack with stems breaking off. This happened to ours a few years ago. Now I am having the SECOND TIME with the panel just dying. There are no lights, no activity. Guess I will be buying a new dishwasher today! Not quite 7 years old, and 2nd control panel to need reolacing.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 27, 2023
Oh no!
We're so very sorry about the experience you've had with your dishwasher. We certainly understand how the stem issue and the panel dying can be disruptive for you. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEAppliances
We're so very sorry about the experience you've had with your dishwasher. We certainly understand how the stem issue and the panel dying can be disruptive for you. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Racks need improvement
on November 6, 2023
Posted by: drnNH
from New Hampshire
The racks rust underneath the vinyl coating; then coating breaks open and it continues to rust, the posts break off... any where there is contact to dish; rust stains are made on dish.
Features
2
Performance
3
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Rusting racks
on December 7, 2023
Posted by: Barbie02
The bottom rack rusted and we had to replace it, now the top rack is rusting badly
Response from geappliances.comBy Jonathon, GE_Appliances, December 14, 2023
Hello - We appreciate you taking a moment to connect and share your review. We're sorry to hear about the racks rusting on you. That is not the experience we want or expect.
We are going to have one of our agents get in touch over email, this way we can offer some guidance towards this. If you don't notice a message soon, we recommend checking your spam or junk folder.
We look forward to hearing from you. - Jonathon@GEAppliances
We are going to have one of our agents get in touch over email, this way we can offer some guidance towards this. If you don't notice a message soon, we recommend checking your spam or junk folder.
We look forward to hearing from you. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on January 23, 2024
Posted by: Dave R963
from Jim Thorpe, PA
This is our third GE appliance which failed within 6 years. This dishwasher was good while it lasted but will not be replacing it with another GE product anytime soon. Door latch inoperable and machine will not drain. Repairs will cost half the cost of the machine. Short life and a mediocre product. GE needs to work on a quality product that’s is not disposable.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 27, 2024
Hello-The quality and longevity of our products is very important to us, and we strive to build our appliances with durable materials that are built to last. We’re so sorry to hear that your dishwasher is not working. This is certainly not the experience we expect or wish for our consumers to have. We appreciate you choosing GE Appliances for your home, and we hope to gain your trust back with our products in the future. -Krystal@GEAppliances
Written by a customer while visiting geappliances.com