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Customer Reviews Collected from geappliances.com |
GE - 24" Front Control Tall Tub Built-In Dishwasher
Average Customer Rating:
4.1
Rating breakdown 2,538 reviews
5 Stars
1,344
4 Stars
631
3 Stars
198
2 Stars
137
1 Star
228
80%of customers recommend this product.
(
1,949 out of
2,451)
Customer Reviews for GE - 24" Front Control Tall Tub Built-In Dishwasher
Customer Rating
1
Piece of junk
on August 12, 2023
Posted by: Disgruntled owner1
The absolute worst dishwasher I’ve ever used. Plastic piece of garbage. Barely gets dishes clean. Should be scrapped and remade.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 14, 2023
Hi,
We apologize if this dishwasher hasn't met your expectations. This isn't the quality cleaning performance you deserve, and we want to help with that. Below, you'll find an article explaining how to improve your unit's wash performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.111608966.38625151.1692019996-575474648.1665505672
Feel free to call us at 1-800-626-2005 with any questions. We'll be more than happy to help.
-Sylvia@GEA
We apologize if this dishwasher hasn't met your expectations. This isn't the quality cleaning performance you deserve, and we want to help with that. Below, you'll find an article explaining how to improve your unit's wash performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.111608966.38625151.1692019996-575474648.1665505672
Feel free to call us at 1-800-626-2005 with any questions. We'll be more than happy to help.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not happy
on September 26, 2023
Posted by: dad23
from Louisiana
Purchased in March,2016. Just looking and realize how many others have had the rusted rack with stems breaking off. This happened to ours a few years ago. Now I am having the SECOND TIME with the panel just dying. There are no lights, no activity. Guess I will be buying a new dishwasher today! Not quite 7 years old, and 2nd control panel to need reolacing.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 27, 2023
Oh no!
We're so very sorry about the experience you've had with your dishwasher. We certainly understand how the stem issue and the panel dying can be disruptive for you. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEAppliances
We're so very sorry about the experience you've had with your dishwasher. We certainly understand how the stem issue and the panel dying can be disruptive for you. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Racks need improvement
on November 6, 2023
Posted by: drnNH
from New Hampshire
The racks rust underneath the vinyl coating; then coating breaks open and it continues to rust, the posts break off... any where there is contact to dish; rust stains are made on dish.
Features
2
Performance
3
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Rusting racks
on December 7, 2023
Posted by: Barbie02
The bottom rack rusted and we had to replace it, now the top rack is rusting badly
Response from geappliances.comBy Jonathon, GE_Appliances, December 14, 2023
Hello - We appreciate you taking a moment to connect and share your review. We're sorry to hear about the racks rusting on you. That is not the experience we want or expect.
We are going to have one of our agents get in touch over email, this way we can offer some guidance towards this. If you don't notice a message soon, we recommend checking your spam or junk folder.
We look forward to hearing from you. - Jonathon@GEAppliances
We are going to have one of our agents get in touch over email, this way we can offer some guidance towards this. If you don't notice a message soon, we recommend checking your spam or junk folder.
We look forward to hearing from you. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Racks are rusted
on December 21, 2023
Posted by: Chris Crescenzo
from Philadelphia, PA
Both of my racks are rusted and now I see this model is discontinued.
Response from geappliances.comBy Tierra, GE_Appliances, January 4, 2024
Hello,
We're so very sorry to hear that the racks in your dishwasher are rusted. We certainly understand how disruptive something like this can be and we want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEAppliances
We're so very sorry to hear that the racks in your dishwasher are rusted. We certainly understand how disruptive something like this can be and we want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on January 23, 2024
Posted by: Dave R963
from Jim Thorpe, PA
This is our third GE appliance which failed within 6 years. This dishwasher was good while it lasted but will not be replacing it with another GE product anytime soon. Door latch inoperable and machine will not drain. Repairs will cost half the cost of the machine. Short life and a mediocre product. GE needs to work on a quality product that’s is not disposable.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 27, 2024
Hello-The quality and longevity of our products is very important to us, and we strive to build our appliances with durable materials that are built to last. We’re so sorry to hear that your dishwasher is not working. This is certainly not the experience we expect or wish for our consumers to have. We appreciate you choosing GE Appliances for your home, and we hope to gain your trust back with our products in the future. -Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Great if you like repairs. Not!!
on April 2, 2024
Posted by: TiredofFixingThings
Works good when it works. 2 new motors, 1 controller, 1 door latch, and 1 keypad later. I hope this is the last repair. It is 4 years old and has broken 5 times and countless number of resets when it locks up.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 3, 2024
We're glad to hear that your dishwasher is working now. You may reach out to us anytime if further assistance is needed.
Written by a customer while visiting geappliances.com
Customer Rating
1
GE dishwashers: failure in design and manufacture
on May 5, 2024
Posted by: CCZZ
from Charlottesville, VA
Had this GE dishwasher since 2018. It was a cheap model installed by the builder. Product was discontinued by 2019. I am a light user, running the DW once every two weeks. Still, the electronics was not designed or built to withstand current conditions in US energy infrastructure, which is generally ok but also erratic enough that the sensitive components fry/die. I admire the internet for troubleshooting and offering various fixes bec/ my GE DW died a few times and resetting the circuit breakers and such got it working but I do not want to replace the control board once, twice or 5 times. It's pointless. Everything I read abt GE dishwashers leads me to think GE might as well get out of making DW.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, May 6, 2024
We are sorry to hear that you've experienced issues with the control board on your GE Appliances dishwasher. We will pass your feedback regarding the control board along to our product team to review. As we continue to make improvements to future models, your comments are extremely important to us.
Written by a customer while visiting geappliances.com