 |
Customer Reviews Collected from geappliances.com |
GE - 24" Front Control Tall Tub Built-In Dishwasher
Average Customer Rating:
4.1
Rating breakdown 2,538 reviews
5 Stars
1,344
4 Stars
631
3 Stars
198
2 Stars
137
1 Star
228
80%of customers recommend this product.
(
1,949 out of
2,451)
Customer Reviews for GE - 24" Front Control Tall Tub Built-In Dishwasher
Customer Rating
1
Poor durability from what was a good brand
on July 3, 2024
Posted by: PhillyguyCP
from Philadelphia
Started replacing parts at 3 years old, still replacing parts and the racks are rusting through. First replaced door latch as machine wouldn't run, then main control board, now the recirculating pump...
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, July 5, 2024
We want to help out with your dishwasher needing repair. We're going to have one of our agents get in touch via email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not worth it at all
on July 23, 2024
Posted by: Nunyabznz
I have had this dishwasher for several years and the entire time I have had it, I have wished I had chosen something else. Regardless of what detergent and rinse aid used (I favor Cascade but have used Finish as well and tried a couple other brands as well) there are times dishes that were not even all that dirty going in (drinking glasses that had iced coffee or tea in them for example) will come out dirty and I run them again and they're still dirty, I'll try a third time and give up and just hand wash to finally get them clean. The biggest problem however is that the door latch sensor is constantly malfunctioning. There seems to be no rhyme or reason to it. It'll work fine for weeks or months then randomly it refuses to latch/register that the door is latched. I've adjusted the door, the hinges, verified everything is connected properly and the unit is level etc but it still refuses to work properly. I'll give up and just hand wash dishes for a few weeks and out of desperation at some point I'll try the dishwasher again and like magic it will be working again no issues - lather rinse repeat. I should have done more research before buying this as apparently this is a common problem with GE dishwashers regardless of whether it's one of the budget models like this one or a higher end one. I grew up with GE being known for being a high quality brand you could trust so I didn't really look into it much before I made the purchase. Lesson learned. I'll never be buying another GE dishwasher again - possibly no other appliances either. So frustrating and disappointed.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, July 25, 2024
We only want the best from our appliances, and it’s unexpected to hear that you’ve had so much trouble with your dishwasher. We’re constantly working to make our appliances better, and we’ll be sure to forward your experience to our product team so we can work to address your concerns with the door latch. We also suggest checking out the article below for tips to help you improve your wash experience.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If you continue to have issues, we recommend reaching out to our service department by calling 1-800-432-2737 to discuss having your unit diagnosed by a qualified technician.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If you continue to have issues, we recommend reaching out to our service department by calling 1-800-432-2737 to discuss having your unit diagnosed by a qualified technician.
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy!
on September 7, 2024
Posted by: AAA53
Would NOT recommend! We bought the whole set, refrigerator, stove, dishwasher and microwave 8 yrs ago and every one of them have had issues since the beginning! Our refrigerator still isn’t working properly (we have a second one that we are using for food because the GE one doesn’t get cool enough. And now our dishwasher isn’t working again! We thought we fixed it but then it broke again! Needless to say, we are DONE buying GE products!
Response from geappliances.comBy Jonathon, GE_Appliances, September 9, 2024
We are sorry to hear about the issues you've had with your appliances. We want to help out. We suggest getting one of our approved technicians out for repair and diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
3
Motor/Pump failure after only 4 years.
on October 12, 2024
Posted by: bob27alreadytaken
from San Jose, CA
There is a loud clicking noise from the motor/pump. This model is only 4 years old and already failing and already no longer being sold by GE. It must be a lemon for sure! Stand by your products and make good quality products that last and you sell for years.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, October 14, 2024
We're here to lend a hand with your dishwasher motor/pump. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Racks rusted out not safe families
on February 23, 2025
Posted by: KGraber
from Kansas
Seems to work fine however the upper and lower rack are rusting out bad. I have a daughter and I’m finding rust in her bottles and utensils. They don’t have the racks for sale either as it was replaced with another model number. Sad to see the rack quality so low.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, February 27, 2025
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Interior parts rusted after 2-3 years
on April 21, 2025
Posted by: LenexaLad
from Lenexa, KS, United States of America
Great capacity to hold days worth of eating. Very quiet even in an open kitchen. Installation was handled by home builder. Controls are very intuitive and great spectrum of wash cycles. Washes dishes really well but after 2-3 years the interior drawers that hold dishes, cups, bowls, etc. all started to rust as the gray coating wore off. The rust staining is now on almost all of our white ceramic plates, bowls, and coffee mugs. No leaking and has not ever needed other parts replaced. Has trouble with heated dry actually drying cups on top so usually leave those on counter after cycle to fully dry. Overall a 2/5 as this has performed below our expectations with 2.5/3 being an average expectation.
I would recommend this to a friend!
Features
5
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, April 23, 2025
We'd like to help out with the racks rusting and with the dry performance. In regards to the dry cycle, we recommend checking through the following article for tips that can help boost the performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
In the meantime, we will be reaching out over email to assist with the racks. Please respond at your earliest convenience.
In the meantime, we will be reaching out over email to assist with the racks. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
cleans but too noisy
on August 12, 2025
Posted by: MikeinIllinois
Used it for 4 years worked fine but suddenly it is now so noisy we cant talk in the kitchen. seems like the motor has started a high pitched whine.
Response from geappliances.comBy Diego, GE_Appliances, August 15, 2025
We'd like to help you with your dishwasher. We recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
Doesn’t work
on October 25, 2025
Posted by: Winnbinn
[This review was collected as part of a promotion.] Product was installed but does not work. Tried calling but only got a recording
Response from geappliances.comBy Tierra, GE_Appliances, October 27, 2025
We are glad to assist with the operation of your dishwasher. We recommend contacting the retailer where the unit was purchased. If further assistance is needed, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com