| Customer Reviews Collected from roku.com |
Roku - 4 Streaming Media Player - Black
Average Customer Rating:
4.2
Rating breakdown 3,083 reviews
5 Stars
1,773
4 Stars
644
3 Stars
279
2 Stars
174
1 Star
213
83%of customers recommend this product.
(
2,520 out of
3,028)
Customer Reviews for Roku - 4 Streaming Media Player - Black
Customer Rating
3
Great product, with minor missteps.
on January 22, 2016
Posted by: JakeLunn
from Lee's Summit, MO
Gender:Male
I upgraded to the Roku 4 from a Roku 3 that I had for over a year. I upgraded because I have a 4K tv and I wanted the new fancy remote that you can talk to, as well as a faster overall experience. The box itself is nice. I like how thin it is and how it doesn't stand out on the shelf, as well as the speed and 4K capability. The remote, however, is a bit of a disappointment. The new directional-pad hurts my hand if I type with it, most noticeable when logging into an app. It doesn't click like the old one does, it has a long smooth drop and doesn't actually input until you hit the bottom of it. As a result you're overpressing it on every single input and it gets super tiring. There's also a dedicated button for Netflix, Amazon, Sling, and Rdio. Rdio no longer exists, so this remote just came with a completely useless button. I think dedicated buttons are absolutely stupid - and they feel like ads you can't get rid of. I'd much prefer programmable buttons in those spots for my most-used apps.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Headphones on the remote do NOT work. :(
on January 22, 2016
Posted by: pito405
from Yonkers, NY, United States
I try to listen to a movie with the headphones and it only work for a minute. Then it just stopped working. I am annoyed by it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Great product but terrible wireless remote!
on January 22, 2016
Posted by: ciavjujo
from North Bay Village, FL, United States
Gender:Male
I have it since a week ago... the console is amazing... but the wireless remote control it is disconnected at every moment. That is terrible.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
on January 22, 2016
Posted by: Bob F
from Rapid City, SD, United States
Gender:Male
My wife and I purchased the Roku last Sunday and haven't figured it out yet. It came with NO INSTRUCTIONS and only a rudimentary set of photos of how to hook up the HDMI cables. There were NO instructions for how you're supposed to operate the system. EXTREMELY frustrating.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Looks Amazing
on January 22, 2016
Posted by: startrekkev
from Chicago, IL, United States
Gender:Male
The quality of output on this unit is much better than on my older Roku 3, it looks better on the same tv. It also offers better integration into entertainment systems (such as a surround sound system). The one thing I don't like are the built in app buttons on the remote, 50% of which I don't use.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Disappointed
on January 22, 2016
Posted by: Bigthreed
from Mississippi, United States
Gender:Male
I bought this because of the 4K capability. I planned to connect to my Seiki 4K TV and look at the 4K Content available on Netflix. I did not realize that my TV does not have 4K for the latest 4K standard. To use this for 4K I need the lastest TV.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3
Good TV interface, poor media player
on January 22, 2016
Posted by: Joe55
from Oregon
Gender:Male
Roku is terrific for its basic purpose. The media player, however, has very poor interface with my films and songs. Very clunky. For music, there is no shuffle feature, you can only go through one file at a time, and some music is distorted because it does not adjust to denser file types.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
GREAT
on January 22, 2016
Posted by: Blanca50
from Caguas, Puerto Rico
Gender:Female
I am very happy I bought it for my birthday. Excellent gift
I would recommend this to a friend!
Written by a customer while visiting roku.com