| Customer Reviews Collected from roku.com |
Roku - 4 Streaming Media Player - Black
Average Customer Rating:
4.2
Rating breakdown 3,083 reviews
5 Stars
1,773
4 Stars
644
3 Stars
279
2 Stars
174
1 Star
213
83%of customers recommend this product.
(
2,520 out of
3,028)
Customer Reviews for Roku - 4 Streaming Media Player - Black
Customer Rating
3
4K is awesome and welcomed highly
on January 20, 2016
Posted by: entree18
from Orlando, Florida
Gender:Male
Was disappointed to discover that Roku was not fully compatible with Harmony remote. We still have to have our hands full of remotes. Roku needs to upgrade software.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
problems out of the box!!!
on January 23, 2016
Posted by: just me again
Gender:Male
got this three days ago and have intermittent problems with the picture breaking up in lower third of pic with vivid green, with red horizontal bars.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Nothing but Problems with Roku 4k CASE ID: 452943
on January 24, 2016
Posted by: PhilSanDiego
from San Diego, CA
Gender:Male
I just swapped out my Roku XS for a Roku 4K Ultra. I connect directly to a
Vizio SV470XVT1A TV via HDMI. I switch to the correct HDMI input on my TV
and 9 out of 10 times I have to unplug power from the Roku 4 to get a
signal. This is daily occurrence and very frustrating to me and my
family. I have auto power off disabled, it is in a well ventilated area and
NOT top of another device. I have replaced the HDMI cable, tried a
different HDMI input and I have the same problem. I never had this problem
with my old Roku XS. My Roku has Software version 7 running build 8863.
Vizio SV470XVT1A TV via HDMI. I switch to the correct HDMI input on my TV
and 9 out of 10 times I have to unplug power from the Roku 4 to get a
signal. This is daily occurrence and very frustrating to me and my
family. I have auto power off disabled, it is in a well ventilated area and
NOT top of another device. I have replaced the HDMI cable, tried a
different HDMI input and I have the same problem. I never had this problem
with my old Roku XS. My Roku has Software version 7 running build 8863.
2 different support people suggested a Factory Reset. I did that with the same results. In addition, tried it on a newer TV. Same Problem.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3
Voice commands is nive
on January 25, 2016
Posted by: Sony 3
from Cincinnati, OH, United States
Gender:Male
This is my third Roku unit that I have in use. The option of voice commands is nice. What I have found is that it takes longer to wake up without any indication what it is doing. I am an inpatient person, and for being new and improved, this unit should be up and running when you touch the remote.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
SO FAR SO GOOD
on January 25, 2016
Posted by: Brodon
from Eustis, FL
Gender:Male
I just bought this as a first time "cut the corder". It installed easily and is currently running Netflix as I look into other applications. I am concerned about having to leave it on all the time since it is warm, but others say that it is ok so time will tell.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Very fast
on January 25, 2016
Posted by: xpon21
from Sacramento, CA, United States
Gender:Male
I've had Roku 2 for couple of years and was struggling with the wi-fi connection. Roku 4 has no issues.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
User friendly
on January 25, 2016
Posted by: Rena L
from Girdwood, Alaska
Gender:Female
Love this! I had the very first Roku on the market and just upgraded. This thing is awesome! Love it!!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
freezes up
on January 26, 2016
Posted by: trstocks
from Casa Grande, AZ, United States
Gender:Male
it freezes up and i have to reset it. got a replacement and it seems ok
I would recommend this to a friend!
Written by a customer while visiting roku.com