| Customer Reviews Collected from roku.com |
Roku - 4 Streaming Media Player - Black
Average Customer Rating:
4.2
Rating breakdown 3,083 reviews
5 Stars
1,773
4 Stars
644
3 Stars
279
2 Stars
174
1 Star
213
83%of customers recommend this product.
(
2,520 out of
3,028)
Customer Reviews for Roku - 4 Streaming Media Player - Black
Customer Rating
3
Roku 4 disappoints...
on April 26, 2016
Posted by: duckman148
from Millsboro, DE, United States
Gender:Male
I have owned every Roku since the Roku 1, and I have always loved them. Not so much with this Roku 4. I've never had freezing issues with previous Roku's like I've had with this box. It's become annoying to the point I am actually looking elsewhere for my next streaming box. I work in technology, and I'm very tech savvy, so I've tried everything to fix the issues myself.Roku, for the sake of long time customers, focus on quality with the next release!
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
doesn't work, has too many issues
on May 5, 2016
Posted by: Brody
from Dallas, TX, United States
Gender:Male
The device doesn't power back on with the remote after being off for several hours. Which means you have to manually start it. This is a known issue that still hasn't been addressed by Roku. Which basically means that this is a complete waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Don't buy
on May 7, 2016
Posted by: Alex R
from Long Island
Gender:Male
Doesn't do what it says it does doesn't show in full 4K and has just as many connection issues as the older models sucks
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2
Nice features but Noisy Operation
on May 11, 2016
Posted by: BobH1
from Lorton, VA, United States
Gender:Male
After only three plus months (about 100 days) I had to get a replacement because the fan got so loud that it drowned out the TV. When I drilled down in the Roku web site, I found that there are complaints with the Roku 4 fan making noise. I should not have had to buy the extended warranty, Roku should have provided it for free giving the history of the noisy problem.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Always hangs .. Tried 3 different units
on May 12, 2016
Posted by: KAIW
from Brownsville, TX, United States
Gender:Male
As long as it works the Roku 4 has great features and a perfect picture .. BUT, it ALWAYS hangs, meaning it stops taking inputs from the remote and the only way to get it going again is to unplug power and restart .. Have tried 3 unites so far and will return this one for good!
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2
Not dependable
on May 14, 2016
Posted by: nightsights
from Fort Worth, TX, United States
Gender:Male
I bought my Roku 4 one week ago to stream Netflix and other services. The player gets hot and then will not interface with the remote and locks up. You have to unplug the player and plug it back in to get it to work again.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Disappointed
on May 29, 2016
Posted by: Smithdd
Gender:Male
Purchased about a month ago and have to unplug it to restart it EVERY time I use it. Device continually hangs as I've tried all the various settings mentioned on user forums as this seems to be quite a common problem with the ROKU4. I own 3 other ROKUS and have been continually praising the device to anyone who would listen but not anymore. Pictures great but who wants to walk across th
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Ridiculous amount of commercials
on June 3, 2016
Posted by: Mlhmrbv
from Bentonville, AR, United States
Gender:Male
20x the commercials of local television, it shows the same commercial as many as 8 times back to back
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com