| Customer Reviews Collected from roku.com |
Roku - 4 Streaming Media Player - Black
Average Customer Rating:
4.2
Rating breakdown 3,083 reviews
5 Stars
1,773
4 Stars
644
3 Stars
279
2 Stars
174
1 Star
213
83%of customers recommend this product.
(
2,520 out of
3,028)
Customer Reviews for Roku - 4 Streaming Media Player - Black
Customer Rating
5
Great features
on September 4, 2016
Posted by: Aashi
from Germantown Maryland MD
Gender:Male
I bought a Roku five months ago and I'm really glad I made this decision because my mom can see any show she wants from back home
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
This DOG Won't Hunt
on October 28, 2015
Posted by: COLEJUSMC
from Fredericksburg, VA, United States
Gender:Male
I'm a big fan of Roku. I have 4 of them - 1 of them now being the Roku 4. Did I say BIG fan? Because the Roku 4 has a BIG fan that seems to never shut off & is VERY LOUD. Because the Roku 4 seems to run hot. It's also BIG. The Roku 4 is BIG. Quite a slab of hot plastic. The only reason to get one is for your 4K UHD TV, right? But for whatever reason, contrary to Roku's hype, the Roku 4 is very slow in its search routines - especially when I'm jumping around on YouTube, rdio, etc trying to stream that favorite music video. I can't figure that one out. Ya buy it for your top of the line 4K UHD TV, and it bogs down searching It's not just that it's slow. It bogs down and locks up while searching. Plus there are slight digital skips in movies that I never had before. Throughout. And I just switched from a Roku 3. NEVER had the issue before. At this stage, I don't know whether to await a software update, or send it back while Roku figures out the next 4K model. A software update will not fix the fan nor the GINORMOUS SIZE. I trust Roku and previously used a Roku 3 on the same TV. Just fine! But the Roku 4 is an absolute D-O-G.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Loud Fan
on October 26, 2015
Posted by: greg_wheatridge
from Wheat Ridge, CO, United States
Bought this device and the fan became loud after a couple of days. Product rates poorly as this ruins it.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Needs further improvement
on March 19, 2016
Posted by: J S Sanders
from Washington, DC, United States
Gender:Male
As an owner of 3 older models of Roku products, this one is the most unreliable. Unit will shutdown unexpectedly requiring to cycle power in order to operate, this problem started within the first week after purchase. In addition, the process to format the memory card required numerous attempts in order to finalize it. My impression is that the software needs further refinement, just hope that future software upgrades will make it more reliable.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Roku4 doesn't perform as well as my old Roku XLs
on November 23, 2015
Posted by: mjr472
from NH
Gender:Male
I've now had 2 Roku 4's and they have both been a disappointment. First constantly stopped and was reloading content. Second doesn't do it as much, but still does. If I swap old Roku XLs in place of a Roku 4, they work just fine. Very disappointed in the Roku 4. Would not recommend. Seems like there are still bugs to be worked out on these.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Doesn't work with Sharp 4K TV's
on December 11, 2015
Posted by: StevenR
from San Benito, TX, United States
Gender:Male
Own a Sharp Aquos 4K TV... Purchased 2 Roku 4's same issue... When setting the display settings to 4K or 4K (10bit) you get intermittent purple flashes periodically on the screen whether you watch a program or simply have it sitting there on the Roku homepage. I've heard this described as a "handshake" issue between the device and the tv but whatever... doesn't work with sharp 4k TV's when setting the display setting to 4K. A search on this shows countless sharp tv owners experiencing the exact same thing. Returned both products.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Best thing since sliced bread!!!!
on December 25, 2015
Posted by: San luis Blue
from San Luis Obispo, CA, United States
Gender:Male
I already own the Roku 3 and just bought the 4, Fantastic picture and so many channels to choose from and with Plex installed it just gets better and better.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Fast loading, but no surround system
on January 24, 2016
Posted by: DonSym
from Orlando, FL, United States
Gender:Male
I bought the Roku 4 thinking it would offer the latest and greatest means of streaming movies. The video quality is fantastic, but the 5.1 surround sound is very limited and mostly non-existent. There is no 5.1 surround sound on Netflix, Amazon Prime, Showtime and just about everything, except for HBO GO. This is a major disappointment where it doesn't make much sense to have great video quality, but without the great surround sound to go with it. That being the case, I have to say it was a waste of the money I spent.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com