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Customer Reviews Collected from geappliances.com |
GE - 24" Top Control Tall Tub Built-In Dishwasher
Average Customer Rating:
4
Rating breakdown 768 reviews
5 Stars
405
4 Stars
179
3 Stars
42
2 Stars
45
1 Star
97
78%of customers recommend this product.
(
560 out of
719)
Customer Reviews for GE - 24" Top Control Tall Tub Built-In Dishwasher
Customer Rating
1
Doe NOT even deserve one star
on October 15, 2021
Posted by: cc913
from Kansas
My father, rest his soul was a GE engineer. So, two generations of loyal purchasers here. No more. This is an example of how they don’t make things like they used to. I’m so disappointed. This dishwasher is being replaced after only 4.5 yrs of use and we are empty nesters, one of us travels often so the dishwasher averages only 2-3 times a week use. That said, one could say that maybe we got a lemon, but this one replaced another GE dishwasher that was also less than 5yrs. Coincidence? Well, the house was built 9 yrs ago. All new appliances were purchased at the time and all GE. Our GE Profile fridge also has had to be serviced 3 times, with the processes taking multiple visits because repairmen don’t have the parts and have even ordered the wrong ones when we’ve gotten closer to a fix find out they need to reorder. I’m so done with GE and today we finally switched to a new brand to replace this dishwasher. My thought is that GE has strategically engineered products to not last as long. In almost 40 years as homeowners and as a Realtor, I know the average life of GE appliances is no longer aligned with all other brands combined and comparatively. Things can be repaired but cost half of what it would to purchase new. No thank you.
.
.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 19, 2021
Hello. We appreciate you taking the time to reach out to us, and sincerely hate to hear you've had an issue with your current dishwasher not working. We know how frustrating that would be, especially as you've had issues with a past model and needed repairs on your refrigerator as well.
We truly value you and your family as loyal GE consumers, and regret that you have been disappointed in your experience with our appliances. We strive to create quality, durable appliances that are built to last. We absolutely don't intend for our products to not last as long as they did in the past; our Design teams will certainly be advised that this has been your experience in recent years. We value your insights, as we always want to know what our consumers' concerns are so we can address any potential issues.
Our service department is available at 1-800-432-2737, and would be happy to assist however they can. Service can also be scheduled online at https://www.geappliances.com/ge/service-and-support/service.htm .
We will work to earn back your faith as we go forward. If you have any other questions or concerns, we are always glad to help - thank you for being part of our GE Family. -Sarah@GEA
We truly value you and your family as loyal GE consumers, and regret that you have been disappointed in your experience with our appliances. We strive to create quality, durable appliances that are built to last. We absolutely don't intend for our products to not last as long as they did in the past; our Design teams will certainly be advised that this has been your experience in recent years. We value your insights, as we always want to know what our consumers' concerns are so we can address any potential issues.
Our service department is available at 1-800-432-2737, and would be happy to assist however they can. Service can also be scheduled online at https://www.geappliances.com/ge/service-and-support/service.htm .
We will work to earn back your faith as we go forward. If you have any other questions or concerns, we are always glad to help - thank you for being part of our GE Family. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
This is the worst dishwasher I have rever owned
on May 12, 2023
Posted by: suzannahe
from Louisville KY
We moved into our house that was 3 years old and this dishwasher wasn't working at all. Turns out it was the control panel, we fixed it. 3 years later it is not drying anymore. I am not putting any more money into this dishwasher. I will not be purchasing any GE products, if this is the expected lifespan. Ive had much cheaper dishwashers in my 50 years on the planet and all lasted way longer than this GE product!!!!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, May 15, 2023
Hello,
We’re sorry to hear that you’ve been less than impressed with your dishwasher and that you’ve had issues with the control panel and the drying functions. This is not something we want or expect from our products, and we apologize. We are constantly working to improve our products and we will forward your experience to our product team for review. Thank you for taking the time to give us your feedback and we hope we can earn your trust back in the future. -MichaelB@GEA
We’re sorry to hear that you’ve been less than impressed with your dishwasher and that you’ve had issues with the control panel and the drying functions. This is not something we want or expect from our products, and we apologize. We are constantly working to improve our products and we will forward your experience to our product team for review. Thank you for taking the time to give us your feedback and we hope we can earn your trust back in the future. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
product has faulty parts
on July 8, 2023
Posted by: bobz333
product lasts 4 years, then the door sensor goes bad.
Product designed to fail.
GDT545PSJ2SS GE Dishwasher
Product designed to fail.
GDT545PSJ2SS GE Dishwasher
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 10, 2023
Hello,
We're so very sorry that your dishwasher has stopped working. We tried to reach out to you via email, however, it seems the email address you provided is invalid. Please reach back out to us if you are still needing assistance.
Have a great day. - Tierra@GEA
We're so very sorry that your dishwasher has stopped working. We tried to reach out to you via email, however, it seems the email address you provided is invalid. Please reach back out to us if you are still needing assistance.
Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Dead after hardly any use
on September 16, 2024
Posted by: Stumped24
My dishwasher is six years old, but I didn’t move into the house full time until a few months ago. Until then the dishwasher was used very infrequently. Even when I moved in full time it was used maybe once every other week. Now after only a few months I have no power to the dishwasher. The circuit breaker is fine, no surge protectors are tripped. No power. It’s dead. I hardly got any use out of it, and it’s already dead!
Response from geappliances.comBy Tierra, GE_Appliances, September 17, 2024
We're here to support you with your dishwasher. We do see that a service appointment has been scheduled and we're confident the issue will be resolved by a certified technician.
Written by a customer while visiting geappliances.com
Customer Rating
2
Unreliable
on October 23, 2024
Posted by: Dmc0010
Great product when it actually works. Have owned it for about 2 years, and less than 5 years from installation. Have had to have it serviced and repaired twice… the main issue it being it loses power and doesn’t turn back on.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, October 24, 2024
We understand the importance of an appliance operating as designed. We recommend resetting your refrigerator by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
a great dishwasher!
on October 23, 2015
Posted by: slkj
from Gresham, Oregon, United States
this is a wonderful dishwasher! It has great features, cosmetically pleasing, easy to use, its quiet and looks great in my kitchen with our other GE appliances.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Super quiet
on October 29, 2015
Posted by: OurNewHome
from Reading, MA, United States
We love our new dishwasher! It's super quiet and gets the job done!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing!!
on November 28, 2015
Posted by: sooty79
from Idaho, United States
Even though I've only had this a day. I've tested it and I'm so amazed by it. I love all the features and options it has. I especially love the upper and lower cycle. I'm sure I will continue to be amazed by it for a very long time. I've always loved GE appliances. Great Job GE!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com