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Customer Reviews Collected from geappliances.com |
GE - 24" Top Control Tall Tub Built-In Dishwasher
Average Customer Rating:
4
Rating breakdown 768 reviews
5 Stars
405
4 Stars
179
3 Stars
42
2 Stars
45
1 Star
97
78%of customers recommend this product.
(
560 out of
719)
Customer Reviews for GE - 24" Top Control Tall Tub Built-In Dishwasher
Customer Rating
1
Awful!
on February 17, 2023
Posted by: PAM25LVM
from NY
Broke down after 3 years and needed a new UI board and then 2 years after that broke down again. This time it needed a new flood switch and new drain pump. They don’t make things like they used to:(
No, I would not recommend this to a friend.
Response from geappliances.comBy Haley@GEA, GE_Appliances, February 20, 2023
Hello there.
Thank you so much for taking the time to provide us with insight on your ownership experience. We aim to provide quality products that you are proud to have in your home and we are so sorry this model did not live up to that exception.
You concerns will be taken into deep consideration as we pass along this information to our teams for further improvements. Please feel free to keep in touch as we hope to regain your trust back in our appliances. We appreciate you for being a part of our GEA family.
-Haley@GEA
Thank you so much for taking the time to provide us with insight on your ownership experience. We aim to provide quality products that you are proud to have in your home and we are so sorry this model did not live up to that exception.
You concerns will be taken into deep consideration as we pass along this information to our teams for further improvements. Please feel free to keep in touch as we hope to regain your trust back in our appliances. We appreciate you for being a part of our GEA family.
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
After 4 years Control Panel went out.
on February 19, 2023
Posted by: Bad Control Panel
from Lousiville KY
It started to randomly light up. Then stopped working all together. The error light says new control panel. Seems like this is a common issue with this dishwasher
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, February 20, 2023
Hi,
We're so very sorry about the control panel on your dishwasher. We certainly understand the frustration and inconvenience this causes.
Your feedback is very important to us because we always strive to ensure we are providing the best possible Consumer experience, all while supplying you with quality appliances you can trust.
An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Have a great day. Thank you so much. - Tierra@GEA
We're so very sorry about the control panel on your dishwasher. We certainly understand the frustration and inconvenience this causes.
Your feedback is very important to us because we always strive to ensure we are providing the best possible Consumer experience, all while supplying you with quality appliances you can trust.
An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Have a great day. Thank you so much. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Less than 4 yrs old nothing but problems
on February 26, 2023
Posted by: DTAD
from Kansas
Control panel keeps going out. Will not buy again.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, February 28, 2023
Hi there-
We appreciate you taking the time to provide a review on your GE Appliances dishwasher. Your feedback is very important to us!
With that being said, we're so sorry to hear that the control board keeps going out. As homeowners ourselves, we understand the inconvenience and frustration this causes, and we truly apologize.
Thanks again for your review!
-Devin@GEA
We appreciate you taking the time to provide a review on your GE Appliances dishwasher. Your feedback is very important to us!
With that being said, we're so sorry to hear that the control board keeps going out. As homeowners ourselves, we understand the inconvenience and frustration this causes, and we truly apologize.
Thanks again for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Great at first, won't power on after <3 years
on March 16, 2023
Posted by: Kathryn D
from Washington State
My friend and I both live in a new construction area and both have this dishwasher. Hers just died at less than 3 years. Yesterday, mine died after exactly 4 years. That's ridiculous for an appliance to not function after such a short period. Of course they will happily sell you the replacement control board, they seem to be making money off of sub-par products.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
2
Response from geappliances.comBy GE Appliances, March 16, 2023
Hello - Thank you so much for taking a moment to share your experience. This is really important to us.
We're so sorry to hear about your dishwasher dying on you, this is definitely a surprise to us. Never something we would expect to happen at all. We strive to build quality appliances that withstand the test of time, So, this kind of feedback is extremely important to us.
We definitely would recommend having one of our approved technicians take a look, this way the issue can be diagnosed. We're confident that they would be able to get this repaired for you. Here is the link: https://www.geappliances.com/ge/service-and-support/service.htm
Stay safe out there.
Jonathon@GEA
We're so sorry to hear about your dishwasher dying on you, this is definitely a surprise to us. Never something we would expect to happen at all. We strive to build quality appliances that withstand the test of time, So, this kind of feedback is extremely important to us.
We definitely would recommend having one of our approved technicians take a look, this way the issue can be diagnosed. We're confident that they would be able to get this repaired for you. Here is the link: https://www.geappliances.com/ge/service-and-support/service.htm
Stay safe out there.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible. Very disappointing
on April 8, 2023
Posted by: Bozeman88
from Winder, Ga
I purchased mine in late 2018! Started beeping every thirty minutes over the last few months now it’s dead. Unbelievable for five years. Almost five years. I bought your brand from my experience with GE products. This is horrible. Glad you realized it and stopped making it. I feel cheated and ripped off. I will never purchase GE again. Every
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 10, 2023
Good afternoon,
We are so sorry to hear that you are having issues with your dishwasher. We understand how important it is that a unit has great longevity, and we apologize that this unit has not lasted as long as you expected.
We will definitely pass this on to our engineers and design team, as we always welcome feedback from our customers to help us improve on future builds.
We hope that there will be an opportunity in the future to regain your trust.
-Charlie@GEA
We are so sorry to hear that you are having issues with your dishwasher. We understand how important it is that a unit has great longevity, and we apologize that this unit has not lasted as long as you expected.
We will definitely pass this on to our engineers and design team, as we always welcome feedback from our customers to help us improve on future builds.
We hope that there will be an opportunity in the future to regain your trust.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
hate it
on June 26, 2023
Posted by: The worst dishwasher ever
doesn't work will not turn on doesn't do anything wrong shiit all the way one of the worst dishwashers I've ever had
Response from geappliances.comBy Haley@GEA, GE_Appliances, June 28, 2023
Hello there.
We are terribly sorry to hear that your brand new dishwasher is not working or turning on. Here at GE Appliances, we strive to provide the best quality products and it is our apologies this model has not made that impression.
It's our pleasure to assure you get the best ownership experience and we're happy to work closer with you to accomplish this. One of our agents will be reaching out directly. If you don't see an email from us shortly, please make sure to check your spam or junk folder.
Thank you so much for sharing your feedback with us.
-Haley@GEA
We are terribly sorry to hear that your brand new dishwasher is not working or turning on. Here at GE Appliances, we strive to provide the best quality products and it is our apologies this model has not made that impression.
It's our pleasure to assure you get the best ownership experience and we're happy to work closer with you to accomplish this. One of our agents will be reaching out directly. If you don't see an email from us shortly, please make sure to check your spam or junk folder.
Thank you so much for sharing your feedback with us.
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not the GE we grew up with.
on August 3, 2023
Posted by: JCSnCLS002
from Florida
Not the GE we grew up with. Came with a new home built in September of 2017. Second unit with a bad main board. Out of warranty. Expensive and hard to get service.
Features
3
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 4, 2023
Hello! We appreciate you taking the time to provide us with your valuable feedback. We are so sorry to hear that your second unit stopped operating due to a faulty main control board. This is in no way the consumer experience that we strive for. Since this appliance is out of warranty, you would be responsible for the fees associated with the repair/replacement of this board.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored to have you as a part of the GE Appliances family, and we hope to gain your trust back with our products in the future. - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored to have you as a part of the GE Appliances family, and we hope to gain your trust back with our products in the future. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great washer until it died
on August 9, 2023
Posted by: Ileen36
It was great until last night and it died. It worked extremely well for over 5 years. Sad that it stopped working.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com