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Customer Reviews Collected from geappliances.com |
GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White
Average Customer Rating:
4.3
Rating breakdown 5,661 reviews
5 Stars
3,676
4 Stars
1,014
3 Stars
333
2 Stars
223
1 Star
415
84%of customers recommend this product.
(
4,588 out of
5,455)
Customer Reviews for GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White
Customer Rating
5
I love this washer!
on February 18, 2019
Posted by: Lara Luv
from Valrico, Fl
I have never wanted to show off a washer until i got this one. This washer has saved me money on water and power. Many great features and better for our cosmos. No more clothes getting stuck or overly stretched out due to agitator in middle. When my dryer goes out i will be replacing it with a GE one to match. Great product i am impressed!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Washer
on February 23, 2019
Posted by: Costco shopper
from Colorado
We are more than disappointed in our GE washing machine. After a few weeks of no fabric softener, I finally noticed the button you have to push if you want softener dispensed! Every load of dark clothes we have washed comes out with soap scum even with the Deep Rinse selection. If the dark clothes have soap scum, we can be certain all loads have it.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
3
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, February 27, 2019
Hello Costco shopper,
Thank you for taking the time to write a review on your washer. We apologize for any inconvenience. This is not what we would expect from our appliances. Please review this link for possible solutions to the soap residue issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17992
When selected, the Deep Rinse cycle ensures clothes are rinsed of soap residue and fabric softener. Simply press the Deep Fill button once before starting the cycle to add an additional 3 gallons of water to the wash load. Holding the Deep Fill button for 3 seconds will provide the deepest fill level possible (26 gallons). The Deep Fill button can also be pressed after the washer has completed filling and is in the wash phase if additional water is desired. For additional details on this convenient feature, please visit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=22718
We hope this information is helpful. We appreciate your business and will certainly share your feedback with our product team.
Thank you for taking the time to write a review on your washer. We apologize for any inconvenience. This is not what we would expect from our appliances. Please review this link for possible solutions to the soap residue issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17992
When selected, the Deep Rinse cycle ensures clothes are rinsed of soap residue and fabric softener. Simply press the Deep Fill button once before starting the cycle to add an additional 3 gallons of water to the wash load. Holding the Deep Fill button for 3 seconds will provide the deepest fill level possible (26 gallons). The Deep Fill button can also be pressed after the washer has completed filling and is in the wash phase if additional water is desired. For additional details on this convenient feature, please visit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=22718
We hope this information is helpful. We appreciate your business and will certainly share your feedback with our product team.
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Washer Ever
on July 6, 2019
Posted by: Devika2019
from Ocoee, Florida
Worst washer ever!! It does not wash my clothes clean, does not fill up with water to cover my clothes and always leaves white stuff on my clothes.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances , July 8, 2019
Hello Devika2019 - We're sorry to hear of this difficulty you're experiencing with your washer. Please reach out to us by email at the following link so we may review this situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We appreciate your feedback and look forward to hearing from you.
We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer
on August 10, 2019
Posted by: Bigfoot15
from Sheffield
Hi tech, just load and hit start and it does the rest!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Exactly what we paid for
on September 2, 2019
Posted by: E Johnson
from Kentucky
First off, I'm rating this product based on cost; if you expect to get a top of line product with all the bells and whistles, then you expect too much. Also, I'm going to address some of the concerns rather than the pros.
I went to a local appliance store and they recommended this product when I told them what my price range was. I then went and read a lot of reviews and one of the top complaints was that is was loud and many reviews were negative because of where they bought the product. Others were negative because they apparently had never purchased a newer washer.
Yes, it is kind of loud and sounds like a spaceship is lifting off. Having said that, I have it in the kitchen which means there is only one wall between me and the washer and it really doesn't bother me.
I bought this at a local appliance store and you should always buy major appliances from a local store. They actually care about the consumer and will help you. They can't stay in business if they have a bad reputation. Don't buy from a big box store.
New washers just aren't like older units. The government in an attempt to make things more energy efficient and better on the environment, enforced regulations that made the newer units different and it uses less water.
Washer cleans clothes fine and the settings work well. I haven't had any problems out of it since I've had it.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst washer and dryer I’ve ever owned
on April 26, 2021
Posted by: Anonymous
from Beaumont, TX
This washer and matching dryer has been the absolute worst purchase we’ve made. They are both only 3 years old and we just replaced the dryer last week and this week the washer goes out. I know they aren’t manufactured anymore and I guess that’s why, they are garbage. Washer and dryers are supposed to last 10+ years. I will never purchase another GE appliance of any kind again because of the poor quality and customer service we’ve experienced with these.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, May 6, 2021
Hello - Thanks for your review. We are truly sorry for your washer and dryer experience. We appreciate your feedback and we will pass it along to our product team for future product improvement. We apologize for the inconvenience it has caused. We hope in the future that you will consider purchasing GE Appliances and allow us the opportunity to regain your trust in our products. Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Product!!!
on November 18, 2023
Posted by: Anonymous
from Minerl Wells, TX
The aluminum hub of the basket of our 4 year old washer completely disintegrated. This appears to be a common problem. The replacement part is discontinued and it has a 1 star rating, with every reviewer having the exact same problem. This is completely unacceptable for such an expensive washer. Needless to say, this is our last GE product.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, November 21, 2023
Hello - Thank you so much for taking out some time to get in touch. We're really sorry to hear about the hub disintegrating. That is never the experience we want for anyone.
We are going to take a moment to collect your feedback and send it over to our production team to review. We've currently been reviewing and looking for improvements we can make going forward. Again, we are sorry for letting you down and we hope that in the future, after we have improved, you will be open to giving us another chance.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
We are going to take a moment to collect your feedback and send it over to our production team to review. We've currently been reviewing and looking for improvements we can make going forward. Again, we are sorry for letting you down and we hope that in the future, after we have improved, you will be open to giving us another chance.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Kaboom
on April 8, 2024
Posted by: DavidVI
from Guelph
Cleaning was adequate but frequently left a residue.
The drum shatter at the shaft as I see many others have experienced. Definitely a product flaw.
Will not be replacing with a GE.
The drum shatter at the shaft as I see many others have experienced. Definitely a product flaw.
Will not be replacing with a GE.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, April 9, 2024
We would like to assist you with this washer and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com