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Customer Reviews Collected from geappliances.com |
GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White
Average Customer Rating:
4.3
Rating breakdown 5,661 reviews
5 Stars
3,676
4 Stars
1,014
3 Stars
333
2 Stars
223
1 Star
415
84%of customers recommend this product.
(
4,588 out of
5,455)
Customer Reviews for GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White
Customer Rating
4
Large Capacity & See-Through Lid v Quirks
on October 22, 2019
Posted by: ChachaDitty
from SeaWA
This digital washer's capacity is fantastic! Learning to navigate the machine (& it's manual), a bit less. I had to do some online research, just to figure out how to use the bleach process correctly. In old machine, bleach could only be dispensed in "whites" cycle. With this machine, the manual instructs on how to put the bleach INTO the machine - as many complain it's cuplike port causes bleach to splash out onto clothes in the machine. GE suggests putting clothes in after dispensing bleach to remedy - BUT they do not say which cycle to use the bleach. Well, that answer is: any cycle. Bleach additive goes down tube between the basket & wall; it dilutes out as water fills the basket. It is also recommended to use the Deep Rinse Cycle for bleach. GE, please take note & update your manual accordingly.
Another fyi: if machine is not in use (off), anytime you lift the lid, machine will turn on - using the last cycle used. It's annoying to tap the power button off if not ready to use it.
Also note, the Deep Fill action only works in three cycles on the board. I like that I could set each cycle to my own liking, figuring out which ones the Deep Fill worked with was a mystery at first, but it works great now.
My first wash was a set of queen size sheets and a duvet cover. It was too much for the cycle I'd set it for, so, watch out if your loads are set wrong. It will twist everything together so tight, it'll take some effort to untwist them. I had to remove the duvet cover, and set the sheets to spin/drain. Ditto for the duvet. Lesson learned!
I like the machine, it washes well all while using less water. It's nice to see into the basket while it is washing. If at any time I think it needs more water - as long as it's in a cycle that will allow - I pause the wash, push the deep fill button, close the lid & restart.
I would recommend the GTW680BSJ7WS GE Washing Machine.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Machine
on October 29, 2019
Posted by: GP50
from New Orleans
Very Quiet Machine. The matching dryer is a plus to have also.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Drum is banging against Sides
on October 31, 2019
Posted by: SBRANDOM
from NORTH OGDEN UT
THE DRUM KEEPS BANGING AGAINST THE SIDES OF THE WASHING MACHINE
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy SHARON@GEA , GE_Appliances , November 7, 2019
Hello SBRANDOM - Thanks for your feedback. We'd like to provide you with information on normal washer tub movement: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17821
If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com
Customer Rating
3
GE washer
on November 13, 2019
Posted by: 2 busy
from Salt Lake City, Utah
Not enough water. 10 minute into cycle of towels (not over filled) some areas of towels still dry. I had to pour water in by hand.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
2
Washer
on November 13, 2019
Posted by: Rioon
The spin cycle doesn’t work well. Almost always have to adjust clothes before spin
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Broke down
on November 14, 2019
Posted by: Paris8
from Vermont
Needed service theee times in the first three months. Getting a replacement but little faith that it will be any different
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 18, 2019
Hello Paris8 - We're sorry for your washer experience. Although we don’t anticipate that you will have any issues with your new replacement model, please don’t hesitate to reach out to us at the “contact us” link on our www.geappliances.com website if any questions or concerns come up. We appreciate your feedback!
Written by a customer while visiting geappliances.com
Customer Rating
2
Lots of setting options
on November 18, 2019
Posted by: Naturekate66
from Greenfield Twp., Maine
Many setting options to choose from heavy duty to delicate items, handles the jobs it sufficient time
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 20, 2019
Hello Naturekate66 - We're glad to have you in the GE Appliances family and are happy to hear you are satisfied with the features and performance of your washer. Keep in touch with us!
Written by a customer while visiting geappliances.com
Customer Rating
1
LEAVES PASTY RESIDUE ON DARK CLOTHES
on January 12, 2020
Posted by: MALOSA
from NY
I had this washer for several months now. It leaves an ugly grey to white pasty residue especially on black clothes. I have used different types of detergent (all HE) and nothing changes. I know it uses a minimum amount of water, but my old washer used a normal amount and performed much better. I have to return it. Do not make the mistake of purchasing this washer.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, January 20, 2020
Hello MALOSA,
Thank you for providing feedback on your washer. We are very sorry to hear about the residue left on your clothes. This is not something we would expect to hear.
Please view the following article for tips on eliminating this residue. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17308
We also recommend cleaning the basket in your washer per the instructions in the manual.
Please reach out to us with any more question.
Thank you for providing feedback on your washer. We are very sorry to hear about the residue left on your clothes. This is not something we would expect to hear.
Please view the following article for tips on eliminating this residue. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17308
We also recommend cleaning the basket in your washer per the instructions in the manual.
Please reach out to us with any more question.
Written by a customer while visiting geappliances.com