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Customer Reviews Collected from geappliances.com |
GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White
Average Customer Rating:
4.3
Rating breakdown 5,661 reviews
5 Stars
3,676
4 Stars
1,014
3 Stars
333
2 Stars
223
1 Star
415
84%of customers recommend this product.
(
4,588 out of
5,455)
Customer Reviews for GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White
Customer Rating
5
Great features
on June 13, 2021
Posted by: Sele
from Frankford DE
I’m very impressed with my new GE washer. Easy to use. It is quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
No cold water rinse, no rinse only cycle
on June 27, 2021
Posted by: Chloe07
from Waterville OH
I’m very disappointed that I don’t have either a cold water rinse or am able to just run a rinse cycle. Even the cold water wash has warm water added. Last time I’ll buy a GE appliance.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 29, 2021
Hi, Thanks for your review. We're very sorry for any inconvenience with your washer. It sounds like your hot and cold water hoses may have been reversed at the time of installation. If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
We hope this helps. Thanks for choosing GE Appliances! - Sharon@GEA
We hope this helps. Thanks for choosing GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Trips Breaker
on June 28, 2021
Posted by: Angie A
from Kronenwetter WI
I want to love this washer but it has an issue that after every 3rd or 4th wash it trips the breaker with 11 minutes left everytime. Also house was just built in May 2021, so all breakers and electrical is up to date
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 29, 2021
Hi, Congratulations on your new home! We're so sorry to hear your washer is not working as it should. There are a number of possible causes for it to trip a circuit breaker, such as shorted heaters, timers, or loose electrical wires. We certainly hope you take advantage of the warranty by calling GE Service at 1-800-432-2737 or scheduling service online here:https://www.cafeappliances.com/support/schedule-service
We apologize for any inconvenience you've experienced and truly hope this is taken care of soon. - Sharon@GEA
We apologize for any inconvenience you've experienced and truly hope this is taken care of soon. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Washer a few issues
on June 30, 2021
Posted by: Eubee
from Lebanon, tn
I really like my washer but have had a few issues this past year. I purchased it in 2018. But the service was great and fixed the problem.
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
5
Response from geappliances.comBy Sharon@GEA, GE_Appliances , July 1, 2021
Hi, It's great to hear you really like your washer! We appreciate the honest feedback and apologize for any issues you've had with it in the past year. We're so glad that our GE service technician was able to resolve the problem. Anytime you have questions, we're here for you. Thanks for choosing GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great til it wasnt
on July 5, 2021
Posted by: Ambielee33
from California
We purchased this washer to replace our 10+ year old machines we had. It worked great, got our clothes clean and has many features. After 3 years the washer started not fully draining and is having trouble with the spin cycle. We do not overload our system, we do however, do multiple loads each weekend.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Not a very good machine
on July 9, 2021
Posted by: Neetyl
from Yorba Linda Ca
We have had problems with the product after one year, water fails to drain on occasion and spin cycle doesn't always function but once I unplug the unit it works for a couple of months.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, July 20, 2021
Hi there,
Thanks for leaving a review. We're sorry to hear about the draining and poor spin out issues that you've encountered. We can understand how this would be frustrating for sure.
If you find that your unit is not draining as it should, you can also take a look at the following article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23080
And if you're finding that your clothing is not being fully spun out, try the tips laid out in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19289
We hope this helps!
Best wishes
Michael@GEA
Thanks for leaving a review. We're sorry to hear about the draining and poor spin out issues that you've encountered. We can understand how this would be frustrating for sure.
If you find that your unit is not draining as it should, you can also take a look at the following article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23080
And if you're finding that your clothing is not being fully spun out, try the tips laid out in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19289
We hope this helps!
Best wishes
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent value
on July 14, 2021
Posted by: Victor71
from Fort Wayne,IN
We really love our washing machine. It’s very efficient and runs smoothly and quietly. It’s also easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I love it!
on July 19, 2021
Posted by: Htz z
from Memphis Tn
The best washer I've ever owned hands down! I love it !!!0
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com