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Customer Reviews Collected from geappliances.com |
GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White
Average Customer Rating:
4.3
Rating breakdown 5,661 reviews
5 Stars
3,676
4 Stars
1,014
3 Stars
333
2 Stars
223
1 Star
415
84%of customers recommend this product.
(
4,588 out of
5,455)
Customer Reviews for GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White
Customer Rating
1
Leaks water and agitated while off
on December 17, 2021
Posted by: GE sucks 512
from Austin TX
We bought this washer 2 years ago and it has been dripping water into the drum while off. Also the washer is off and it starts agitating. I have to unplug to get it to stop. And of course the warranty is out. Don’t buy GE.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, December 28, 2021
Hello there, we're so sorry to see your washer has been dripping water into the drum and agitating when turned off. We understand how frustrating this would be to deal with and we're happy to help.
To have this fixed, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician will be able to get you taken care of. Thank you for reaching out to us.
Guy@GEA
To have this fixed, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician will be able to get you taken care of. Thank you for reaching out to us.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features, fast, efficient
on December 21, 2021
Posted by: Teton46217
We love this washer. It is perfect for a large family.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
3 years and dead
on December 24, 2021
Posted by: KimberlyWh
from Texas
This is my 3rd GE washer in 8 years. Their products do not last. I’m done
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, December 30, 2021
Hi there, thank you so much for taking the time to reach out to us. We're so sorry to see this washer has stopped working after just 3 years and that you've owned 3 in 8 years. We completely understand how frustrating and stressful it would be for this to continue to happen, so we'll certainly be sharing this feedback with our product development team to investigate ways in which we can improve.
If you want to have this fixed, please know we're confident our technician will be able to get you taken care of. You can schedule service by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best and we appreciate you bringing this to our attention.
Guy@GEA
If you want to have this fixed, please know we're confident our technician will be able to get you taken care of. You can schedule service by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best and we appreciate you bringing this to our attention.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Shocks went out after only 7 months of use
on December 27, 2021
Posted by: MR65
from Hanover Park, IL
Purchased this in April of this year. After 7 months the shocks went on it. It took a month to get it fixed. Once they came out to replace them, I went to do a load and now it fills up and drains and says water supply. This washer is definitely a lemon and huge mistake. This is the second GE washer we’ve purchased in the last 2 years and we’ve had nothing but problems.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 5, 2022
Hello there,
We're truly sorry to hear that this has been your experience with this washer and can understand feeling frustrated. We'd encourage you to continue to take advantage of your warranty and schedule a service appointment to have your washer repaired.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We'll make sure your concerns are shared with the development team. Stay well. Mike@GEA
We're truly sorry to hear that this has been your experience with this washer and can understand feeling frustrated. We'd encourage you to continue to take advantage of your warranty and schedule a service appointment to have your washer repaired.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We'll make sure your concerns are shared with the development team. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on December 31, 2021
Posted by: Trich1991
Biggest piece of crap always leaks and can't stand that it has no agitator
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 7, 2022
Hi there,
We're terribly sorry to hear how upset you are with your washer. We can understand how aggravating it is to have it leak and would like to share an article with some troubleshooting information. https://products.geappliances.com/appliance/gea-support-search-content?contentId=34231
If the information is not helpful, please consider scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Wishing you the best. Mike@GEA
We're terribly sorry to hear how upset you are with your washer. We can understand how aggravating it is to have it leak and would like to share an article with some troubleshooting information. https://products.geappliances.com/appliance/gea-support-search-content?contentId=34231
If the information is not helpful, please consider scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Wishing you the best. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features. Works like a horse.
on January 2, 2022
Posted by: Shai4444
from Fort Wayne
Works great. Love the different features. Using it continuously for over 5 years without an issue.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Large basket
on January 7, 2022
Posted by: Ratrace
Easy-to-use quiet large basket nice look clothes come very clean
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features!!
on January 7, 2022
Posted by: Kimi23
from Cincinnati Ohio
Looks great and works great. I am very happy. With this washing machine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com