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Customer Reviews Collected from geappliances.com |
GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White
Average Customer Rating:
4.3
Rating breakdown 5,661 reviews
5 Stars
3,676
4 Stars
1,014
3 Stars
333
2 Stars
223
1 Star
415
84%of customers recommend this product.
(
4,588 out of
5,455)
Customer Reviews for GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White
Customer Rating
5
Love it!!
on March 1, 2022
Posted by: MamyB75
from Belleville IL
I absolutely love my washing machine! It really does hold so much more than a regular washing machine it's quiet it takes a lot less soap than normal and I have only one complaint and that is I wish they had a light to turn on so you can watch your laundry wash.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 2, 2022
Hi - We are thrilled to hear how happy you are with the capacity and sound level of your new washer and appreciate your feedback with regard to an interior light. This is great information that will be passed on to our design team. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
POOR WORKMANSHIP
on March 27, 2022
Posted by: CALIMOMOF3
from INGLEWOOD CA
I LOVE THE LOOK OF THE WASHER, BUT I SHOULD HAVE KNOWN THAT LOOKS ARE DECEIVEING. THE BUTTONS ON THE DASH WENT OUT MAYBE A YEAR AFTER I PURCHASE THE WASHER, I HAD THE DASH REPAIRED. SINCE THEN, IT HAS GONE OUT AGAIN, I GUESS I WILL NEED TO FIND SOMEONE TO COME OUT SINCE THIS MACHINE ISNT MANUFACTURED ANYMORE.
I LOVE THE SIZE OF THE BASKET AND TH FACT THAT THERES NO PIECE IN THE MIDDLE MAKING IT EAST TO WASH LARGE ITEMS LIKE PILLOWS AND BLANKETS.
I LOVE THE SIZE OF THE BASKET AND TH FACT THAT THERES NO PIECE IN THE MIDDLE MAKING IT EAST TO WASH LARGE ITEMS LIKE PILLOWS AND BLANKETS.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
4
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, April 4, 2022
Hi there,
Thanks for taking the time to leave a review for your washer. We're terribly sorry to hear about the issues you've had here with your controls, we can understand the frustration for sure. Still, we do like to know that you're a fan of your washer's looks as well as its capacity!
If you're needing service on your unit, you can reach out to our service team for further assistance. They can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that your washer is taken care of soon. We're always here should you have other questions or concerns.
Best wishes,
Michael@GEA
Thanks for taking the time to leave a review for your washer. We're terribly sorry to hear about the issues you've had here with your controls, we can understand the frustration for sure. Still, we do like to know that you're a fan of your washer's looks as well as its capacity!
If you're needing service on your unit, you can reach out to our service team for further assistance. They can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that your washer is taken care of soon. We're always here should you have other questions or concerns.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Spin cycle
on April 7, 2022
Posted by: MGMG22
from California
I had this washing machine for a little over 3 years and my spin cycle is not working plus the fabric softener dispenser stopped working
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, April 8, 2022
Hi there,
Thanks for taking the time to leave a review. So sorry to hear about the issues you've had here with your washer, we're sure this would be stressful and frustrating to deal with. Know that one of our agents will be reaching out soon via email to investigate further.
Thanks for your patience in the meantime.
All the best,
Michael@GEA
Thanks for taking the time to leave a review. So sorry to hear about the issues you've had here with your washer, we're sure this would be stressful and frustrating to deal with. Know that one of our agents will be reaching out soon via email to investigate further.
Thanks for your patience in the meantime.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful
on April 7, 2022
Posted by: Unhappy32
Constant issues!!!! Techs come out and never fix it!!! One problem after another.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, April 8, 2022
Hi there,
Thanks for taking the time to leave a review for your washer. We're so sorry to hear about what's happened with your washer and that you've had a difficult time getting it fixed. Know that one of our agents will be reaching out soon via email to investigate further.
All the best,
Michael@GEA
Thanks for taking the time to leave a review for your washer. We're so sorry to hear about what's happened with your washer and that you've had a difficult time getting it fixed. Know that one of our agents will be reaching out soon via email to investigate further.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Loud and not really dependable.
on April 9, 2022
Posted by: Haralambou1
from Jacksonville Fl
Pretty loud unit. Also used for about a month then stored it for 6 months. When we put in new house after a mo th it started to drip slowly into drum. I had to order a new part to fix! I have had older models that have lasted me years and years befor having to do anything to it.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Elliot@GEA, GE Appliances, April 14, 2022
Hi there, thank you for taking the time to leave us this feedback. It is clear how much of a headache a noisier-than-expected washer along with repairs so soon in its lifespan would be, and we are so sorry for the inconvenience.
To reduce the sound level, we do recommend making sure your unit is level. You can adjust the leveling legs by rotating them up and down. More information on normal sounds and their causes is on page 26 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000283-1.pdf
If you haven't already, you can contact our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm - We are confident that they will be able to address the repair issue for you.
We hope that you find this information helpful, and please feel free to reach out to us if there are any ways we can help in the future. -Elliot@GEA
To reduce the sound level, we do recommend making sure your unit is level. You can adjust the leveling legs by rotating them up and down. More information on normal sounds and their causes is on page 26 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000283-1.pdf
If you haven't already, you can contact our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm - We are confident that they will be able to address the repair issue for you.
We hope that you find this information helpful, and please feel free to reach out to us if there are any ways we can help in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Wash only good for 2years 3months
on April 21, 2022
Posted by: Whirlpool next time
from Minnesota
Washer looks nice and did a good job at washing all the clothes. But did not last long at all.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, April 22, 2022
Hello there, thank you so much for taking the time to leave us your feedback. We can certainly understand how frustrating it would be to have your washer no longer work as intended only a few years into its lifespan, and we are so sorry for the inconvenience this has caused for you.
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to reach out to us if there are any ways we can assist you in the future. -Elliot@GEA
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to reach out to us if there are any ways we can assist you in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on April 27, 2022
Posted by: Unhappy Repeat Customer
from Chester, VA
The machine fills up with water after a cycle, seriously disappointed. I had expected better performance from this product.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, April 28, 2022
Hello, thank you for this feedback. It is certainly understandable how frustrating it would be to deal with different-than-expected water levels during the cycle, and we are so sorry for the trouble this has caused for you.
For information on what the expected water level should look like, we would recommend checking out page 17 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000283-1.pdf
If you believe what you are experiencing is not part of normal operation, we would suggest scheduling an appointment with our service team by by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and we are always here if you need any assistance from us in the future. -Elliot@GEA
For information on what the expected water level should look like, we would recommend checking out page 17 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000283-1.pdf
If you believe what you are experiencing is not part of normal operation, we would suggest scheduling an appointment with our service team by by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and we are always here if you need any assistance from us in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Great machine, terrible lid
on May 1, 2022
Posted by: Kansas Jake
from Wichita KS
Machine is great, clothes are clean but the lid my goodness!? We’ve had to replace the lid twice. Apparently opening and closing the lid requires finesse because keep in mind, the frame of the lid is plastic, thin plastic.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
4
Response from geappliances.comBy Elliot@GEA, GE Appliances, May 2, 2022
Hello there, thank you for taking the time to reach out with this review. We are very let down to hear that you have had repeated issues with the lid breaking, and we are very sorry for the inconvenience this has caused for you.
We will certainly be passing along this feedback to the appropriate teams for review, and we appreciate the insight. If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to reach out if you have any additional questions in the future. -Elliot@GEA
We will certainly be passing along this feedback to the appropriate teams for review, and we appreciate the insight. If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to reach out if you have any additional questions in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com