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Customer Reviews Collected from geappliances.com |
GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White
Average Customer Rating:
4.3
Rating breakdown 5,661 reviews
5 Stars
3,676
4 Stars
1,014
3 Stars
333
2 Stars
223
1 Star
415
84%of customers recommend this product.
(
4,588 out of
5,455)
Customer Reviews for GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White
Customer Rating
1
Horrible. Started malfunctioning within a year
on November 1, 2022
Posted by: AnaRM
from Orlando
One of the worst appliances I’ve ever purchased. Panel started malfunctioning within a year, won’t spin. Technician from G& basically told me I’d be better off buying a new one. Had the thing for a year and a half. Since then it’s only gotten worse.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, November 2, 2022
Hi - We are deeply sorry to hear you are having difficulty with your GE Appliances washer and apologize for your disappointment and any inconvenience this has caused you. An email has been sent to you to gather additional information and we would appreciate a response at your earliest convenience. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent
on November 20, 2022
Posted by: Millerman
from Kentucky
We have had this washing machine for many years and it runs constantly and never failed! Great appliances
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Started out fine
on January 21, 2023
Posted by: Hcoop42
from Thornfield, Missouri
We have had this set for a few years. They started out fine and then the washer got hung up mid cycle. It will add minutes to the cycle or just stop running and hum. Of course all issues happened after the one year warranty.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
2
Response from geappliances.comBy GE Appliances, January 24, 2023
Hello there, thank you for taking the time to reach out with this feedback. We are so disappointed to hear that you are having issues with your washer and we are so sorry for the inconvenience this has been for you. We would recommend scheduling the service appointment with our technicians. They would be able to come out and diagnose everything. You can schedule online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
-Charlie@GEA
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful
on February 1, 2023
Posted by: Danielle 1234
from CO
I don't know how old this thing is. There is no manufacturer date next to the serial #. Washes poorly & can not balance a load. This washer came with the house.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, February 2, 2023
We appreciate you for taking the time to provide feedback. In order for us to provide you with the manufacture date, we would need to gather more information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Garbage
on February 6, 2023
Posted by: SIDE EYE CUSTOMER
from Montgomery, Al
I only gave 1 star to comment!!! This is the worst washing machine I’ve ever own out of my 58 years of living & the matching dryer is trash too, what a waste of money after 5 years
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GE_Appliances, February 9, 2023
Hello,
We’re so sorry to hear that you’ve had such a poor experience with your washer and dryer. We know it’s incredibly frustrating when an appliance doesn’t live up to your expectations, especially when it comes to ones that see a lot of use like your laundry set, and this is not what we want or expect when it comes to our appliances. We are constantly working to improve our products and we hope you will give us the opportunity to earn your trust back in the future. Thank you for taking the time to leave us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re so sorry to hear that you’ve had such a poor experience with your washer and dryer. We know it’s incredibly frustrating when an appliance doesn’t live up to your expectations, especially when it comes to ones that see a lot of use like your laundry set, and this is not what we want or expect when it comes to our appliances. We are constantly working to improve our products and we hope you will give us the opportunity to earn your trust back in the future. Thank you for taking the time to leave us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
MY WASHER
on February 6, 2023
Posted by: nicu
from mi
HI , my washer will not spin good on speed wash , cloting will be soak in water
No, I would not recommend this to a friend.
Response from geappliances.comBy Tierra@GEA, GE Appliances, February 7, 2023
Hi,
Oh no, we're so sorry you're having trouble with your washer.
If the clothes seem too wet after the wash cycle is complete, the following in the link below are possible reasons the clothes seem too wet:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19289
If none of this works, service may be needed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances. Have a good day. - Tierra@GEA
Oh no, we're so sorry you're having trouble with your washer.
If the clothes seem too wet after the wash cycle is complete, the following in the link below are possible reasons the clothes seem too wet:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19289
If none of this works, service may be needed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances. Have a good day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Common problem why won't GE do a recall
on February 10, 2023
Posted by: GEnogoodnomore
from Chicago IL
I have been seeing that a lot of people are complaining about this washer buttons going crazy just after the warranty of 3 years i believe this isn't correct if they know this washer is having issues with the motherboard why won't they do a recall?? I always had a GE appliance but this is not acceptable. Won't be buying anymore if i would have known my washer would break after 3 years and regular use.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, February 13, 2023
Hello,
Oh no! We’re so sorry to hear that you’ve had a less than stellar experience with your washing machine. Your feedback matters and we appreciate you taking the time to leave this review.
An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you for choosing GE Appliances. Have a great day. - Tierra@GEA
Oh no! We’re so sorry to hear that you’ve had a less than stellar experience with your washing machine. Your feedback matters and we appreciate you taking the time to leave this review.
An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you for choosing GE Appliances. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Buildup in Washer Basket
on February 20, 2023
Posted by: TSATX
Washer GTW680BSJ6WS has “residue” buildup despite following page 18 cleaning and deep cleaning instructions in the owner’s manual. This transfers to clothes during each wash cycle so that clothes come out dirtier. During the basket clean mode, the residue floats in the water and looks like grey paper mache bits. Have never experienced anything like this before and if it was an affordable option, would replace it, although one wouldn’t expect to have to replace a washing machine that’s only 4-yrs-old.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, February 23, 2023
Greetings! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your washer is experiencing this build up. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com