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Customer Reviews Collected from geappliances.com |
GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White
Average Customer Rating:
4.3
Rating breakdown 5,661 reviews
5 Stars
3,676
4 Stars
1,014
3 Stars
333
2 Stars
223
1 Star
415
84%of customers recommend this product.
(
4,588 out of
5,455)
Customer Reviews for GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White
Customer Rating
2
Looks pretty. Crappy wash
on June 18, 2023
Posted by: Nicknamealreadyusedmybutt
from Alaska
My shirt literally was dry not even washed. “Deep fill” is a joke. I might get an extra gallon of water. I WHOLE SOULED REGRET THIS BUY. (I almost never give bad reviews. This has me boiling)
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 19, 2023
Hi there,
Getting a new washing machine can be an exciting experience, but there are often differences from your old washer that require getting used to.
The Department of Energy sets standards for water usage, and over the years the amount of allowable water has decreased. With washers using less water and energy, you will no longer see a wash basket full of water. Additionally, most new washers are equipped with load-sensing technology, so the amount of water will vary based on load size and cycle selection.
It is important to have the proper ratio of clothes and water in the washer tub to get good cleaning performance each time you do laundry. Please refer to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17041
If you have any further questions or concerns, please let us know. -Charlie@GEA
Getting a new washing machine can be an exciting experience, but there are often differences from your old washer that require getting used to.
The Department of Energy sets standards for water usage, and over the years the amount of allowable water has decreased. With washers using less water and energy, you will no longer see a wash basket full of water. Additionally, most new washers are equipped with load-sensing technology, so the amount of water will vary based on load size and cycle selection.
It is important to have the proper ratio of clothes and water in the washer tub to get good cleaning performance each time you do laundry. Please refer to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17041
If you have any further questions or concerns, please let us know. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not good for small loads
on July 4, 2023
Posted by: Loud spin cycle
Not very sturdy. Always uneven and loud. Poor balancing. Only works well with larger loads.
Response from geappliances.comBy Adrian@GEA, GE_Appliances, July 6, 2023
We appreciate you for taking the time to provide feedback. We are so sorry to hear that your washer is not balanced and is not operating as designed with smaller loads. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
junk
on August 3, 2023
Posted by: TOM 999
Junk bin fighting with this washer for years always out of balance wont drain water out pump hums all kinds of problems will never buy a GE ever.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, August 3, 2023
Hello,
Thank you for taking the time to give us your feedback. We’re so sorry to hear that your washing machine has given you trouble. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEA
Thank you for taking the time to give us your feedback. We’re so sorry to hear that your washing machine has given you trouble. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Major issues
on August 20, 2023
Posted by: Dvo2234
A few issues with this washer: the balance is off when sheets or towels and the machine makes a horrendous noise when spinning. It also started to rust within 3 years of use at the site where bleach is poured into to receptacle. Last, dark clothes cones out with white streaks from time to time even though e follow washing instructions as well as sanitize/clean the machine regularly. Would not recommend to anyone
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 22, 2023
Hi,
We're sorry to hear this model hasn't met your expectations. Having your washer rust can be unexpected and this isn't the experience you deserve. We'll make sure our quality and design teams see your comments when improving future models. Thank you for sharing.
-Sylvia@GEA
We're sorry to hear this model hasn't met your expectations. Having your washer rust can be unexpected and this isn't the experience you deserve. We'll make sure our quality and design teams see your comments when improving future models. Thank you for sharing.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't buy this washer!
on August 31, 2023
Posted by: elleceleste
from Houston TX
I have had this washer for just under six years. The paint started to bubble and peel within a couple years of use. I checked to make a warranty claim only to find out that paint is not covered. There are cracks in some of the plastic parts, and within the last couple years water has started to leak from somewhere around the soap dispenser. Lately it has gotten severe enough that if I don't take the clothes out immediately when the cycle is done, the clothes in the back of the basked are sopping wet.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances , September 5, 2023
Hello - Thank you so much for taking out some time to connect and share your experience. We're incredibly sorry to hear about the issues you've noticed with the paint and parts. That is never something we want or expect to happen.
We are going to take a moment to share this directly with our product team for review. This way we can make sure that we make improvements for our models going forward. Again, we are sorry for letting you down like this.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We are going to take a moment to share this directly with our product team for review. This way we can make sure that we make improvements for our models going forward. Again, we are sorry for letting you down like this.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor performance
on September 10, 2023
Posted by: Ginnysu
All of a sudden the lights keep blinking continuously, this machine is NOT able to perform its job even after I unplugged and plugged it back. Please assist.
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, September 11, 2023
Hi,
Thanks for reaching out to us about your washer. If unplugging it and plugging it back in didn't resolve the issue, we recommend scheduling service. To make an appointment, please call 1-800-432-2737 or visit the link below: https://www.geappliances.com/ge/service-and-support/service.htm
If you have any additional questions, please call us at 1-800-626-2005. Thank you.
-Sylvia@GEA
Thanks for reaching out to us about your washer. If unplugging it and plugging it back in didn't resolve the issue, we recommend scheduling service. To make an appointment, please call 1-800-432-2737 or visit the link below: https://www.geappliances.com/ge/service-and-support/service.htm
If you have any additional questions, please call us at 1-800-626-2005. Thank you.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on September 10, 2023
Posted by: Ginnysu
from Goodyear, AZ 85338
All of a sudden the lights blinking continuously and there is no way to stop it. The machine fails to perform its job. Please assist.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, September 11, 2023
Hi,
Thanks for telling us about the lights on your washer. We understand how unsettling that can be, and we want to help.
Please try unplugging the washer, waiting 2 minutes, and then plugging it back in. Afterwards, press start. If your washer still isn't operating normally, we recommend scheduling service. To schedule service, call 1-800-432-2737 or visit the link below: https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any questions. We're always here to help.
-Sylvia@GEA
Thanks for telling us about the lights on your washer. We understand how unsettling that can be, and we want to help.
Please try unplugging the washer, waiting 2 minutes, and then plugging it back in. Afterwards, press start. If your washer still isn't operating normally, we recommend scheduling service. To schedule service, call 1-800-432-2737 or visit the link below: https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any questions. We're always here to help.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on September 14, 2023
Posted by: Smithisretired
Junk! The washer failed after seven years, with a failed gearing mechanism and an overheating motor. That 10-year warranty? It only covers the cost of the motor but does not cover the labor cost or other parts required to replace the motor.
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , September 18, 2023
Hello - Thank you so much for reaching out and sharing your experience. We're sorry to hear about the motor overheating. That is not something we want anyone to deal with.
We're going to note this down and share it with our product and design teams. This way they can start looking into ways we can improve on things going forward. Again, we are so sorry for letting you down with this.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
We're going to note this down and share it with our product and design teams. This way they can start looking into ways we can improve on things going forward. Again, we are so sorry for letting you down with this.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com