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Customer Reviews Collected from geappliances.com |
GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White
Average Customer Rating:
4.3
Rating breakdown 5,661 reviews
5 Stars
3,676
4 Stars
1,014
3 Stars
333
2 Stars
223
1 Star
415
84%of customers recommend this product.
(
4,588 out of
5,455)
Customer Reviews for GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White
Customer Rating
1
Bad balance issue
on November 11, 2024
Posted by: AMHA
from MD
Washer didn't wash cl I these very clean. The where would get terribly off balanced! Had to buy a new waazher. Won't go without an agitator in the middle ever again .
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, November 13, 2024
We're sorry to hear about you needing to return your washer. However, we are happy that the return process went smoothly. We are going to review everything and look for improvements we can make for our models going forward.
Written by a customer while visiting geappliances.com
Customer Rating
3
Control panel glitches after a few years of use.
on December 2, 2024
Posted by: Starbuck22
Had this for over 5 years. If you don’t keep up with a weekly basket clean cycle, you get a septic type smell. Lately, the control panel started glitching and won’t hold the chosen options like ‘deep fill’ or ‘deep rinse.” This results in most of my loads having to be rewashed since the fabric softener was skipped. Yes, I’ve done all the resets in the instructions, and only option at this point is to pay for another panel. No thanks. I’ll get rid of it and get a different brand. GE didn’t seem to last as long as my previous Maytag; disappointed in this manufacturer.
It washes well, btw. It just sucks that we have to buy another machine with only a few years in. This lame recession has everyone struggling. LGB!
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, December 18, 2024
We'd like to help out with your washer control panel not responding and with the smell you are noticing. We recommend checking the following article for troubleshooting: (Odor in Tub) https://products.geappliances.com/appliance/gea-support-search-content?contentId=16972
In regards to the control panel, we recommend trying an electronic reset. This can be done by removing the power cord for 2-3 minutes then plugging it back in. If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
In regards to the control panel, we recommend trying an electronic reset. This can be done by removing the power cord for 2-3 minutes then plugging it back in. If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Tub Failure
on December 27, 2024
Posted by: GE Tub
from Florida
Like other reviews the tub failed..... See picture. Limited Warrant only covers the motor......
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 13, 2025
We are so sorry to hear of your experience with this washer. The 1-year manufacturer's warranty is for any factory specified part of the washer which fails due to a defect in materials or workmanship. However, the 5-year warranty is for the motor, if it should fail due to a defect in materials or workmanship.
Written by a customer while visiting geappliances.com
Customer Rating
3
Easy to use but incredibly unreliable
on December 28, 2024
Posted by: Grand Archway
from Greenville, SC
When working the machine is excellent and very simple to use. Unfortunately, there is not a month that goes by where the machine does not malfunction in some way.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, January 13, 2025
We are thrilled that you are enjoying your new washer and its ease of use. However, we are saddened to hear that you are experiencing ongoing issues with the unit. We advise scheduling a service appointment with one of our certified technicians to get any issue that you are having resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Do more research before purchase
on January 11, 2025
Posted by: Winelover81
Had this less than a month. And now it won’t spin.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, January 21, 2025
We want to help out with your washer not spinning properly. We recommend scheduling one of our technicians for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on January 19, 2025
Posted by: Yantrujillo23
Fantastic product no problem for 6 years good quality
Written by a customer while visiting geappliances.com
Customer Rating
3
Driven Crazy
on February 1, 2025
Posted by: Mz Ohio
I had no problems with it until now……
It leaks/drips water and it will not stop
Also I can have a load washing and once the water drains from the rinse cycle, it’ll start filling the drum up with water and begin another wash cycle 🤦🏽♀️
Omg this washing machine is driving me crazy
It leaks/drips water and it will not stop
Also I can have a load washing and once the water drains from the rinse cycle, it’ll start filling the drum up with water and begin another wash cycle 🤦🏽♀️
Omg this washing machine is driving me crazy
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, February 4, 2025
We advise scheduling service with one of our certified technicians to get this leaking issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
DO NOT BUY
on March 1, 2025
Posted by: Breannam13
GE has really taken advantage of people with this one! Metal pieces in my washing machine and of course, the metal plate under the agitator is broken into a million pieces just like the other 269739 reviews I’ve seen!! GE should fix this at no cost to buyers!! Seems like this is a malfunction on their end.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, March 4, 2025
We're sorry to hear about the metal plate breaking around the agitator. We'd like to help out with this. We will be reaching out over email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com