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Customer Reviews Collected from geappliances.com |
GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White
Average Customer Rating:
4.3
Rating breakdown 5,661 reviews
5 Stars
3,676
4 Stars
1,014
3 Stars
333
2 Stars
223
1 Star
415
84%of customers recommend this product.
(
4,588 out of
5,455)
Customer Reviews for GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White
Customer Rating
1
Washer review
on January 6, 2024
Posted by: Laurieann3
from Flowery Branch, GA
This washer leaves white detergent streaks on ALL of my black clothes. I use clear gel woolite so I’m not sure how this keeps happening. Very disappointed.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Kacie@GEAppliances, GE_Appliances, January 17, 2024
Hi - We apologize for the inconvenience you're facing with your washer leaving detergent streaks on your black clothes. We understand how disappointing it is to have a product that doesn't work as we hope. To troubleshoot the issue, please ensure that your loads are properly sorted, you're not overloading the unit, using the correct cycle, trying a liquid detergent, and ensuring the correct amount of detergent and fabric softener is used. If the problem persists, please schedule service by calling our GE Appliances Consumer Service at 1-800-432-2737. Our team will assist you in resolving the issue. We appreciate your patience and thank you for choosing GE Appliances. -Kacie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor
on May 16, 2024
Posted by: Jloch
from FL
Deterioration…see picture. Less than 7 years old and had to fix 4 times. Expected more from GE
No, I would not recommend this to a friend.
Response from geappliances.comBy Michael, GE_Appliances, May 17, 2024
We hate to hear that your washing machine has given you issues, and that you had to have multiple repairs on your unit. This is not something we want or expect from our appliances, and we’ll be sure to forward your feedback to our design team so that we can continue to revamp and revise our products. We hope that we can earn your trust back in the future as we continue to improve.
Written by a customer while visiting geappliances.com
Customer Rating
3
Settings were nice for special loads
on May 24, 2024
Posted by: Vic1012
from California
Husband bought me the set in 2019 and although it's amazing for large items (comforters etc) I have noticed the clothing doesn't seem to have stains removed. Not sure if it's due to not having the agitator in the middle, but we've dealt with it. Last night, decided not to spin to remove the water after washing. Followed the 'reset' instructions and still not spinning out the water. I was hoping for a longer life span as my last one was great for almost 15 years. Now a single mom and trying to find extra money to repair this just isn't in my budget. I do not think I will buy another one of these models. I have read so many people saying the warranty isn't worth the purchase as repairs are not covered without additional expense. I guess we are off to the laundry mat for a while :(
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, May 24, 2024
We would like to assist you with this washer and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Garbage with deceptive warranty
on May 30, 2024
Posted by: Dontbuythiswasher
Failed after 4 years of using it 1-2x a week and is going to cost 300+ labor to fix. The "10 year warranty" is just for the motor fyi.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, May 31, 2024
We'd like to lend a hand with your washer. Keep an eye on your inbox for an email from our team member seeking additional details. Please respond promptly when you receive it.
Written by a customer while visiting geappliances.com
Customer Rating
1
Washing machine broke
on January 14, 2025
Posted by: KARM25
from Florida
I am so disappointed. Have had this washing machine for 5 years and had to replace the machine board within one year. And now the metal plate has deteriorated. I have seen many other recent reviews state the same thing after 5-7 years. Seems like this is a common issue and should most definitely not happen. Especially from a trusted and long term company like GE. Very dangerous to have metal pieces breaking off in clothing. This is unacceptable and makes me not want to buy another GE machine. How many more people is this going to happen to?
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 22, 2025
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Garbage junk crap
on January 21, 2025
Posted by: Jenica13
from Chica
Garbage machine that doesn’t last a year. The lid lock keep going out rendering the machine useless. Buy if you want to pay for an expensive repair every few months or take apart the machine yourself every few months. Last ge appliance I’ll ever buy
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 28, 2025
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Very disappointed in quality
on January 31, 2025
Posted by: Skel111
from Gainesville, Fl
So angry and disappointed!!! Bought GE because I thought it would be a good quality. It started shaking like crazy and had pieces of gravel in tube. Took the agitator off and the whole plate was deteriorated and broken in pieces. The pieces would just crumble in hands like dried mud.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 4, 2025
We are extremely sorry to hear of your experience with this washer, as we know the importance of an appliance and its parts operating as designed for a long period of time. We strongly advise you to schedule service with one of our certified technicians to get this impeller properly replaced. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken alligator and metal pieces
on March 9, 2025
Posted by: BigPat27
GE has really taken advantage of people with this one! There are small metal pieces in my washing machine, the metal plate under the agitator is broken into a million pieces just like the other 269739 reviews. I think GE should fix this at no cost to buyers!! Seems like this is a malfunction on their end. I have no always been a big supporter of GE products but in this case I really have to reconsider buying GE ever again
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, March 11, 2025
We advise you to schedule service with one of our certified technicians to get this issue properly addressed, as this is not normal operation. Since you are no longer under the manufacturer's warranty, you would be responsible for any costs associated with the repair. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com