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Customer Reviews Collected from geappliances.com |
GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer - White
Average Customer Rating:
4.5
Rating breakdown 4,223 reviews
5 Stars
3,147
4 Stars
604
3 Stars
164
2 Stars
87
1 Star
221
89%of customers recommend this product.
(
3,637 out of
4,071)
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer - White
Customer Rating
1
Brand new and does NOT work!!
on August 14, 2017
Posted by: oneupsetmomma
from Louisville, KY, United States
This was delivered to my house today. It powers on and lights up. After pushing start it makes a humming noise and then stops. Very mad and disappointed.
No, I would not recommend this to a friend.
Response from geappliances.comBy JILLatGEA, GE Appliances, August 15, 2017
Hello. Thank you for taking the time to write your review on your dryer. We're sorry to hear your it won't start. Here are some tips we hope will help:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=17381
If your symptoms persist, we encourage you to schedule a service appointment with an authorized GE Appliance technician. Your model comes with a full one year warranty that will cover any manufacturing issue. To set up an appointment online, visit our below link:
http://www.geappliances.com/ge/service-and-support/service.htm
We appreciate your feedback.
http://products.geappliances.com/appliance/gea-support-search-content?contentId=17381
If your symptoms persist, we encourage you to schedule a service appointment with an authorized GE Appliance technician. Your model comes with a full one year warranty that will cover any manufacturing issue. To set up an appointment online, visit our below link:
http://www.geappliances.com/ge/service-and-support/service.htm
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
3
Lint Filter Defect
on August 29, 2017
Posted by: Crane
from Newport Beach, CA, United States
Dryer has up to date features and dries items very quickly. Unfortunately, since using it (one month-about 15 loads), clothes, hair, and Bounce sheets get caught on the outside of the lint filter. Has caused rips in two shirts and negates the use of the Bounce softener since the sheet gets stuck on the lint filter (see photos).
Planning on contacting GE warranty so they can help me fix the problem (replace lint filter part or....).
Planning on contacting GE warranty so they can help me fix the problem (replace lint filter part or....).
No, I would not recommend this to a friend.
Response from geappliances.comBy BRENDAatGEA, GE Appliances, August 30, 2017
Hello Crane,
Thank you for taking the time to write a review on your new dryer. We truly regret your experience and we would like to send a different filter. Please forward this email to eResponse@ge.com and include the following information:
~Contact Name
~Home Address
~Phone Number
~Model Number GTD65GBSJWW
~Serial Number
~Date of Installation
cranos98@gmail.com
We appreciate your feedback and look forward to hearing from you. Please ignore this if you have already contacted someone.
Lint Filter Defect 185509291
Why I chose this product Product Quality
I have used this product for 1-3 months
Sweepstakes Yes
Did you read product reviews online before first purchasing this product? Yes
Where did you purchase the product? Online
Dryer has up to date features and dries items very quickly. Unfortunately, since using it (one month-about 15 loads), clothes, hair, and Bounce sheets get caught on the outside of the lint filter. Has caused rips in two shirts and negates the use of the Bounce softener since the sheet gets stuck on the lint filter (see photos).
Planning on contacting GE warranty so they can help me fix the problem (replace lint filter part or....).
Thank you for taking the time to write a review on your new dryer. We truly regret your experience and we would like to send a different filter. Please forward this email to eResponse@ge.com and include the following information:
~Contact Name
~Home Address
~Phone Number
~Model Number GTD65GBSJWW
~Serial Number
~Date of Installation
cranos98@gmail.com
We appreciate your feedback and look forward to hearing from you. Please ignore this if you have already contacted someone.
Lint Filter Defect 185509291
Why I chose this product Product Quality
I have used this product for 1-3 months
Sweepstakes Yes
Did you read product reviews online before first purchasing this product? Yes
Where did you purchase the product? Online
Dryer has up to date features and dries items very quickly. Unfortunately, since using it (one month-about 15 loads), clothes, hair, and Bounce sheets get caught on the outside of the lint filter. Has caused rips in two shirts and negates the use of the Bounce softener since the sheet gets stuck on the lint filter (see photos).
Planning on contacting GE warranty so they can help me fix the problem (replace lint filter part or....).
Written by a customer while visiting geappliances.com
Customer Rating
5
QUIET
on September 15, 2017
Posted by: 70JM
from Portland, MI, United States
THIS IS A MATCH TO THE WASHER I PURCHASED A YEAR AGO. INSTALLATION WAS SIMPLE. THOUGH I SWITCHED THE SWING OF THE DOOR. A LITTLE EXASPERATING FOR A DIYer. BUT, WITH PATIENCE I MANAGED TO GET IT DONE. NO DAMAGE!!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very smart appliances.
on September 16, 2017
Posted by: klsams3
from Irving, TX, United States
Brought it a few months ago and very grateful that I did.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
I purchased a lemon!!
on September 19, 2017
Posted by: broberts136
from Newnan, GA, United States
The dryer is only 14 months old and it is being repaired for the second time. First repair was for the temperature control and now the drum is not turning. Thanks GE, now I have 2 loads of sheets and towels that I cannot dry.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy BRENDAat GE, GE Appliances, September 20, 2017
Hello broberts136,
Thank you for taking the time to write a review on your dryer. We regret your experience and we would like to look into this issue for you. Please forward this entire email to eResponse@geappliances.com along with the following information:
~Contact Name
~Home Address
~Phone Number
~Model Number-GTD65EBSJWS
~Serial Number
~Date of Installation
broberts136@hotmail.com
We appreciate your feedback and look forward to hearing from you.
I purchased a lemon!! 186175130
Why I chose this product Online Research
I have used this product for 1 to 2 years
Sweepstakes No
Did you read product reviews online before first purchasing this product? Yes
Where did you purchase the product? In-Store
The dryer is only 14 months old and it is being repaired for the second time. First repair was for the temperature control and now the drum is not turning. Thanks GE, now I have 2 loads of sheets and towels that I cannot dry.
Thank you for taking the time to write a review on your dryer. We regret your experience and we would like to look into this issue for you. Please forward this entire email to eResponse@geappliances.com along with the following information:
~Contact Name
~Home Address
~Phone Number
~Model Number-GTD65EBSJWS
~Serial Number
~Date of Installation
broberts136@hotmail.com
We appreciate your feedback and look forward to hearing from you.
I purchased a lemon!! 186175130
Why I chose this product Online Research
I have used this product for 1 to 2 years
Sweepstakes No
Did you read product reviews online before first purchasing this product? Yes
Where did you purchase the product? In-Store
The dryer is only 14 months old and it is being repaired for the second time. First repair was for the temperature control and now the drum is not turning. Thanks GE, now I have 2 loads of sheets and towels that I cannot dry.
Written by a customer while visiting geappliances.com
Customer Rating
1
Put it in the Grave!
on September 26, 2017
Posted by: Luckytile
from North Carolina, United States
I thought when buying this GE HE product that I would be getting a High end product. Nope. Instead, I got either a Lemon or they are all terrible. I can not ever get the dry cycles correct no matter what I pick and believe me I have tried them all! This is not my first one either. I have had a high efficiency dryer in another brand before so I thought I knew I was getting a good dryer that would keep my energy bill down. It has not.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy ALISONatGEA, GE_Appliances , September 27, 2017
Hello Luckytile.
Thanks for posting a review on your GE dryer. We regret to hear that you are having this issue. If you are experiencing inconsistent drying times, please review this link for some troubleshooting tips that may help to resolve this for you. https://geasupport.custhelp.com/app/answers/asi_advancedsearch_detail/a_id/18058/kw/will%20not%20dry%20clothes
If needed, service contact information is included in the link.
Thanks for posting a review on your GE dryer. We regret to hear that you are having this issue. If you are experiencing inconsistent drying times, please review this link for some troubleshooting tips that may help to resolve this for you. https://geasupport.custhelp.com/app/answers/asi_advancedsearch_detail/a_id/18058/kw/will%20not%20dry%20clothes
If needed, service contact information is included in the link.
Written by a customer while visiting geappliances.com
Customer Rating
1
Dryer won’t dry any clothes
on October 12, 2017
Posted by: L Thomas
from Atlanta, GA, United States
I literally have to do two times cycles of 99minuted to dry a medium load of clothes. Why is this?
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
5
Value
3
Response from geappliances.comBy TREY@GEA, GE Appliances, October 13, 2017
Hello L. Thomas - We are very sorry to hear about this, as it is not something we would expect to occur. Please review the following link for next steps to take: http://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
Written by a customer while visiting geappliances.com
Customer Rating
5
Finally broke down and got something new
on October 13, 2017
Posted by: pamt89
Almost a month ago, that i bought it and so far good. I'm loving it!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com